Program Management Resume Profile
Summary
Mid-level professional looking to move towards executive management and take career to the next level. Over 20 years of progressive Program Management, Project Management. Senior Level PMO Expert with 20 years of breakthrough Information Technology related experience. Successfully delivered Enterprise wide portfolio engagements in Application Development, Infrastructure, and Data Warehouse disciplines. Solid management skills and demonstrated proficiency in leading, mentoring teams to maximize levels of productivity delivering breakthrough results with teams worldwide. An effective leader, who's multiple concurrent projects consistently meet and surpass the defined functional requirements as well as cost and time commitments. Worked as Program Manager Project Manager and Analyst on multiple concurrent successful projects both small and large 200 million . 8 years senior internal audit experience. Experience evidenced by successful management of large-scale SDLC programs and projects in diversified business areas. IT Projects include Implementing a PMO, Health Care Programs Enterprise Architecture, Business Analytics. Senior Level Management Consulting experience within the Federal/State Governments CMS, NY State Dept. of Health, Maryland Dept. of IT and the Commercial Sector Financial/ Business Markets, - DTCC, M T Bank, JPM Chase, Merrill Lynch. PHH Mortgage, Pharmaceutical, - Roche, Schering Plough and Health Care industry,- Independence Blue Cross, Care First .
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Confidential
Project Management Engagements
- Developed and maintained program dashboards/reports, records management, issues, bottlenecks, concerns.
- Implemented documentation standards of daily activities as well as project and performance budgets.
- Managed support teams, provided Program / Project support as needed - Approved functional specs.
- Performed portfolio project support, project scope and problem resolution roles using Agile / Waterfall
- Accurately kept abreast of controls to manage system conversion / Migration projects. Managed all system changes
- Reported portfolio completion achievements to PMO, following Corporate PMO / SDLC guidelines.
- Planned / tracked project activities using MS Dynamics, Open Workbench to report status and delivery.
- Delivered ERP Enterprise Resource Planning projects using Hyperion, Clarity, Oracle, and PeopleSoft.
- Successfully and effectively delivered programs / projects within budget and timelines.
Senior Level Engagements
- Implemented cost savings of 25 to 35 from process improvements to program management methodologies.
- Developed / implemented key communication strategies for delivering EPMO processes in SharePoint.
- Worked with Technology Directors, Board of Directors of companies to deliver Enterprise projects
- Reviewed, developed, prioritized project plans, and delivery of various programs within the SDLC process.
Program Management Engagements
- Established PMO organizations
- Initiated and Developed a Program Management Office PMO structures for 4 organizations.
- Developed PMO Documentation Standards and Procedures for projects at 4 major Organizations
- Accountable for the development of project delivery and timeline standards for the PMO.
Process Management
- Implemented SDLC process management change management and organizational management.
- Responded to RFP Requests effectively demonstrated proposal analysis for management review
- Responsible for identifying reporting and managing Risk / Issues and Risk Management process.
- Utilizing SharePoint developed repositories for corporate artifacts i.e. Dashboards / Risk Logs .
- Created systems development management structures and program level oversight for the corporate SDLC.
SharePoint Project Development Solutions
- Implemented SharePoint as a Corporate Program Management tool at 4 Organizations
- Developed SharePoint PMO sites, interfaced directly with Clarity, and worked within internal SDLC standards.
- Formulated and Designed Program Management Office standards through SharePoint sites
- Implemented SharePoint to develop and deliver Risk / Issues and Change Management standards
- Managed the deployment and development of SharePoint to effectively manage projects/programs
Confidential
- Reported to CIO /Executive Steering Committee for high visibility Financial, Government, Health Care Projects.
- Designed Deployed the PMO process framework more than 100 process assets including training
- Identified areas of improvement and implemented recommendations for Executive PMO EPMO .
- Enabled a culture switch to win buy-in from senior stakeholders hostile to a matrix organization
- Developed Executive C level portfolio reporting utilizing Quantifiable Program Management.
- Boardroom presentations to corporate executives on resulting improvements to the EPMO / SDLC
Confidential
- Effected results in Identifying and implementing areas of improvement in the PMO.
- Oversaw 25 - 30 Cost Savings resulting from recommended Program Management techniques.
- Implemented EPMO methodologies and best practices which reduced Program Management overhead.
- Significant Best Practice improvements instructing / training teams in delivering EPMO methodologies
Confidential
- Successfully delivered large scale rollout more than 1,000 seats of enterprise wide applications in 2 months
- Worked with Dell Integration team to deliver the package effectively
Confidential
- Independent Audit and Review for SDLC and PMO Standards ICD-10
- Successful IV V / SDLC reviews of EPMO Methodologies for NY State and Maryland Dept. of Health.
- Process/ SDLC improvements in EPMO Methodologies and that increased corporate portfolio efficiency.
- Identified and implemented key performance indicators used to gauge the effectiveness of the EPMO
Confidential
- Managed complex software development teams to Data Warehouse teams to produce extraordinary results
- Development teams, of more than 60 Application Developers, Database Engineers, and Report Writers
- Managed Independence Blue Cross IBX team to develop an Enterprise layer interface to Highmark
- Implemented a Service Oriented Architecture to connect IBX with WebMD.
Confidential
- Implemented Application Development projects including COTS CRM software MS Dynamics, Oracle
- Formulated and Implemented breakthrough strategies for effective enterprise wide rollouts
- Managed multiple application development teams - remote consultants India/Ireland/Philippines/local.
- Managed the project support team, and provided program level support as needed.
- Managed the development team implementing a new Oracle database structure for JP Morgan Chase.
Confidential
- Successfully implemented a CRM / Data warehouse reporting system for NY State Dept. of Health MMIS.
- Implemented the conversion of existing Data Warehouses to newly designed systems
- Successfully delivered 250 Million BI Data Warehouse Project and Data Center as Program Delivery Manager
- Interfaced with NY State Dept. of Health CIO, CMS CIO, and various corporate CIO's and subordinates.
Confidential
- Performed portfolio program support, project scope and problem resolution roles within the organization.
- Managed multiple implementation teams: software development/CRM/COTS/infrastructure projects.
- Developed management reporting CIO dashboards -results reviewed by corporate management / Whitehouse.
- Reviewed, developed, prioritized project plans, and delivery of various programs within the SDLC process.
Confidential
- Reported directly to PMO Corporate Vice President and Corporate steering committees.
- Managed a team of 6 Key Corporate Vice Presidents to deliver key applications throughout the organization.
- Established a PMO organization developing process management and organizational management.
Confidential
- Managed Development teams, of more than 60 Application Developers, Database Engineers, and Report Writers.
- Supported MAPD for CMS providing Program Management Guidance, resource allocation and work efforts.
- Performed all project management tasks including scope management, change management, risk management.
Confidential
- Managing large-scale worldwide programs Directing professional teams in a matrix environment.
- Delivered Key Enterprise Resource Planning ERP / Financial Projects on Time and on Budget
- Performed Rollouts of Financial Application Development projects on 3 Continents, according to Corporate SDLC
- Managed Project Budgets of over 250 Million with a project team of over 100 people Worldwide
- Accountable for worldwide project budgets and resource allocation.
- Developed Disaster Recovery plans, and implementations to the Offsite location in London, UK.
- Success in working with developers internationally in Europe London / Ireland , India and Far East.
Confidential
- Managed 40 direct reports and 25 indirect located throughout the US, responsible for the success of engagement projects and consulting management. Responsible for the business development success of the global operate group.
- Successfully developed, delivered, and implemented a change management system to Fortune 100 Corporations.
- Delivered multiple worldwide projects on time and on budget, standardizing records management.
- Worked with corporate management to develop a 400 Million annual budget in line with the corporate objectives.
- Design of testing strategies and reports - Reviewing and implementing project proposals and statements of work.
- Supported 5,000 field managers with Level 1, 2 3 help desk teams.
