PROFESSIONAL HIGHLIGHTS:

• Over 27 years of experience in Information Technology with 20 years of Program/Project management applications custom and COTS/infrastructure , Portfoli financial Management, PMO, Engagement Management Consulting experience in B2B, CRM, SOA, ITIL, CMMI, Rational Unified Processes RUP , Waterfall, AGILE, EDI, EFT, ERP, EBS, SAP, SOX Audit, SAP Business Objects, Data warehouse, Data Center Migrations, QA and SDP21 processes. Excel in creating and improving business processes that help companies operate more efficiently. Customers and team members recognized as a valuable leader wh gets things done.
• Diversified industry experiences are not limited t Health Care, Automotive, Manufacturing, Engineering, Energy, Oil, Financial, Consulting, Payroll and Consumer Goods
• Proven ability t train, motivate, and lead successful cross-functional globally distributed large >65 members project team Philippines, India, US, Canada, Argentina and Brazil .
• Skilled presenter, communicator, and trainer with success targeting large community groups, impacting organizational performance and reputation.
• Passionate Instructor Project Management with PMI Great Lake Chapter, Computer Science with Lawrence Technology University.
• Strong negotiation, mediation, and presentation skills with all project stakeholders including customers, team members, management, suppliers, Executive Steering Committee, CI and VP level executives.
• Expert in supplier management with wide exposure in managing and responding t RFP and RFI for various clients.
• Expert in planning, monitoring and controlling the project within allocated budget using Microsoft Project Server, Microsoft Project 2010, ABT Workbench, Clarity, Sharepoint and PRIMAVERA t exceed customer expectations.
• Proficiently managed projects with multi-million dollar budget, Mainframe/Client server/ Web, SAP, EDI, EFT, EBS, Data Warehouse, Business Objects, Data Migration, SQL/ORACLE database consolidation and migration, Y2K, Test Lab, Lotus Notes Upgrade, Corporate Security Program, Accounting Quality Assurance SAP, Configuration Management Tools, SharePoint, Development, Deployment and Infrastructure projects including Server Refreshes and Global LAN Program Office.

TECHNICAL EXPERIENCE:

PROFESSIONAL SUMMARY:

Confidential

• Data Center Transformation Program Manager responsible for closing out of Auburn Hills Data Center Building 2 and migrating all clients in Auburn Hills Data Center Building 2 t other HP data center locations.
• Original budget was around 16M and managed program efficiently t return 1 M back.
• Major clients including Global: Ally, GM, OnStar, Airgas, Bank of America, AGCO, Mercedes Benz, Express Scripts Inc, BES Canada, AAA and many HP Internal clients
• Dedicated team of 50, and leveraged capability resources: BUR, Network Team, Security, Wintel, UNIX, AS 400, Data Center Support personnel, Relocation services, Accounting, Vendors, and client teams

Confidential

• BCN Delivery Manager responsible for implementation of multi-million program Products Pricing and Quoting PPQ for Blue Cross and Blue Shield/Blue Care Network with compliance t National Health Care Reform regulations, for Individual Business Unit
• Business processes impacted by PPQ program Product development, Benefit Administrations, Regulatory Compliance, Enrollment, Rating, Underwriting, Billing, Communications, Commissions, Sales Marketing, Training Documentations, Agent Management, Customer Maintenance, Reporting
• Pricing and quoting capabilities for all BCBSM/BCN products and plans for 2013 and 2014 products using Connecture CNX on line application.
• Core Administration Servicing: Deliver capabilities that enable systems t support the 2014 product portfoli for BCBSM and BCN functional areas such as Claims, Provider, Servicing and Benefits Administration
• Product Development: Develop certificates and riders for 2014 products and support product approval and submission processes
• System Configuration Migration: Configure products on internal systems s benefits can be serviced and claims can be paid. Migrate all BCBSM and BCN group plans t 2014 health care reform compliant products
• Rating and Sales Operations: Deliver, quoting, renewal and enrollment capabilities based on 2014 requirements. Implement Connecture software for Consumers and Agent Facing functionalities
• Sub projects, processes and architecture in support of PPQ program:
• G2I/I2I Extract program from FARE Data Warehouse t support Prospect Management Tool for campaigning during Health Care open enrollment season and t process Group Drop Notification requests.
• Several Web Interface projects including: Electronic Fund Transfer EFT and Credit Card Payment process BCBSM, Plug N Pay, and Chase bank t post payment information int FACETS for enrollment members.
• Automated Enrollment Process AEP BCBSM EDI BCN Mainframe TriZetto- AIX
• TriZett FACETS 5.01, FARE BCN Data Ware house , TIDEL scheduling for batch processing of EDI, Member, Claims, Billing, Id Card and more
• Coordinated resolution of production issues with Connecture, TriZett and BCN IT team
• Supported implementation of improved BCN Delivery Management Processes and Procedures
• Followed BCBSM/BCN processes for managing scope, budget, time, changes, issues, risks, communication, resources and release management.

Confidential

• Managed major waves in DODGE data center migration from Lewisville and Shady Oak t new data centers in Carrolton and San Antoni t support mortgage separation from Ally Financial services
• DODGE program: 101 major applications, migrating across 21 waves, within 6 months
• Managed development of a new Xen Desk Top environment Desktop delivery controllers, provisioning servers and ESXi Host servers t support Aut servicing applications
• Worked with distributed and cross functional team for major groups: Corps Shared Services, Technology Services, NAO-Servicing Insurance, Global Aut Services GAS , Global Tech and Ops GT , Technology infrastructure NAS, UNIX, CITRIX Xen App, Xen Desk Top, SQL Clustered environment, IIS, ORACLE, Windows, VMWARE, Firewalls rules, Interfaces, DNS/URLs/ F5/Load Balancer, SSL VPN, EFT, Secure Transport, Active Directory and more.

Confidential

Marathon Oil Global Sever Refresh Program

• Gained back client satisfaction for HP with server refresh program by turning 'RED' status program t 'GREEN'
• Managed inventory of servers and updated the current ADMS system with missing serial numbers and installation date.
• Developed processes t identify candidates for each year's server refresh program
• Analyzed, planned and executed hardware refresh program for 1400 servers globally
• Eliminated servers by consolidation and virtualization and saved Marathon more than 900,000 yearly.
• Backup support for PM manager and mentor project managers on HP and Marathon processes.
• Reduced cost of 450,000 per year by developing server refresh guideline and process for project managers which resulted in elimination of a program manager and 3 project managers from the program.
• Worked with Application team on remediation and software upgrade projects.