PROFILE:

A dedicated, results - oriented PMP, PMI-ACP and ITIL certified Agile Project Manager with 9 years of total IT experience and 5+ years of experience leading all phases of diverse IT projects. Expert in both Waterfall and Agile project management methodologies. Exceptional project execution skills; consistently delivering multiple projects and solutions on-time and within scope and budget while meeting or exceeding quality standards.

SUMMARY:

• Extensive knowledge of various Software Development Life-Cycle (SDLC) models such as Waterfall, Agile (Scrum, XP, Lean) and Scaled Agile Framework (SAFe v3.0)
• Experience working with the Project Management Office (PMO) for documentation, guidance and metrics for running the project according to organizational standards.
• Expert at managing risks. Proactively performed risk identification, qualitative and quantitative risk analysis and planned contingent risk responses resulting in substantial cost savings.
• Ability to coach and mentor teams to reach their highest potential with agile values as expressed in the Agile Manifesto.
• Strong problem solver with the ability to quickly identify obstacles/impediments and facilitate effective resolution or escalate issues when required.
• Proven ability to manage co-located/distributed, multicultural and cross-functional teams and lead, train, influence, motivate, recognize and reward team members to improve team performance.
• Excellent communication skills with the ability to use formal/informal, verbal/non-verbal, and active listening skills to effectively communicate with project stakeholders.
• Excellent leadership skills with substantial experience resolving conflicts between team members to prevent further escalation.

TECHNICAL SKILLS:

SDLC Methods: Waterfall, Agile, (Scrum, XP, Lean), RUP, Spiral

Project Management: Traditional: MS Project, CA Clarity PPM

Agile: VersionOne, Rally, JIRA, TFS

MS Office Suite: SharePoint, Outlook, Excel, Word, PowerPoint. MS Visio

Programming Languages: HTML, SQL, SQL Server 2012, SSIS, SSAS, SSRS

Tools: QlikView, HP Application LifeCycle Management (ALM)

EXPERIENCE:

Confidential, Palo Alto, CA

Project Manager

Responsibilities:

• Successfully managed the separation of all 16 assets within SMO’s aggressive timeline. This was particularly challenging due to multiple dependencies on other projects/assets each going through its own separation.
• Led the projects through complete SDLC from initiation, design, development, SIT, UAT and and Go Live. Was actively involved in release management and post MTP stabilization.
• Successfully coordinated with offshore ETL Informatica team to develop and modify Informatica mappings and workflows for SFDC data in CDR data mart
• Managed cross-functional development teams and interfaced with business stakeholders in various time zones across the globe: USA, Mexico, Spain, Romania, Ukraine, Sweden, India, Malaysia, Singapore and China.
• Developed weekly dashboard reports to report RAG status to SMO program management. Developed design, development, SIT, UAT and release management plans in MS Project Server and ensured adherence.
• Setup status meetings with every team thrice a week to discuss progress and issues. Tracked defects in ALM and tracked them to resolution.
• Actively managed project risks by logging them into project server along with mitigation strategies and resolution date. Escalated issues to senior management for immediate resolution.
• Estimated and acquired required resources throughout the project to ensure timely completion.
• Ensured team cohesion by organizing various team-building activities throughout the project. Actively resolved conflicts within and among teams before they impacted project progress.

Environment: QlikView, Tableau, SQL Server 2012, SSIS, SSRS, Vertica, Informatica, HP Application Lifecycle Management (ALM), Tidal Enterprise Scheduler, Unix, MS Project Server

Confidential, Santa Clara, CA

Agile Project Manager

Responsibilities:

• Managed the development of Executive KPI Dashboard from concept to completion. Executive Dashboard Phase-I and Phase-II delivered full two months ahead of schedule.
• High-performing and motivated team created with record close to 95 % participation in agile meetings.
• Evangelized agile methodology and was successful in getting buy-in from project stakeholders.
• Facilitated scrum rituals and updated and communicated using Information Radiators such as Burn Down charts to project stakeholders.
• Proactively tracked risks by maintaining a risk register, risk management plan with risk mitigation and contingency.
• Developed high-level status reports to present to the director/program manager of Business Analytics and Enterprise Reporting. Was instrumental in project validation, stakeholder buy-off and UAT signoff.
• Responsible for incorporating agile practices such as automated builds, deployment, gated check-ins, continuous integration and Test Driven Development.

Environment: Ab Initio, QlikView, Java, Oracle, JIRA

Confidential, Virginia Beach, VA

Scrum Master

Responsibilities:

• Oversaw successful data integration of the Medicare claims records between the two companies.
• Data migration accuracy close to 90% with no major defects. Maintained with-in control closure of all priority 1 (P1) issues very close to the set limits.
• Responsible for transitioning the team from waterfall methodology to Agile (Scrum) methodology.
• Scrum Master for a team of 7 associates. After the burn-in period, the team was able to execute 80% - 90 % of user stories over multiple sprints.
• Worked with the Product Owner in prioritizing user stories for the next sprint, lasting 2 weeks in duration.
• Facilitated Sprint Review and Retrospective meetings at the end of each sprint and ensured Continuous Improvement through every sprint..
• Displayed team achievements, communication board, and burn-down chart and progress displays.
• Participated in Scrum of Scrums with development teams and vendor.

Environment: MS SQL Server, Informatica, Pega Systems, Trizetto FACETs

Confidential, Chicago, IL

Business Analyst/Project Manager

Responsibilities:

• Performed root cause analysis for the errors in dairy section pricing and proposed a novel solution using existing store infrastructure to improve the pricing process.
• Successfully deployed the new system to 8000+ stores, which resulted in increased efficiency and improved profit margins.
• Helped the department save at least $80K per month by implementing and standardizing the new system.
• Prepared the project plan and proactively managed changes in project scope, identified potential issues and devised contingency plans.
• Interacted with senior leadership, PMO and development team on a weekly basis to provide overall project status, risks and issues.

Confidential, SFO, CA

Responsibilities:

• Facilitated workshops with business users to develop business requirements, functional and non-functional requirements.
• Performed GAP analysis for new functional requirements and prioritized them based on actual business needs. This helped optimize the business processes.
• Worked with the QA team to design test plan and test cases for User Acceptance Testing (UAT).
• Interacted extensively with cross-functional teams in order to resolve technical and implementation issues.