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Executive - Pmo & Mis Lead Resume

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SUMMARY:

To associate with a growth - oriented company and strive to achieve the goals of the organization, contemplating sustained individual’s growth through hard work and self-improvement.

STRENGTH:

  • Diligent in handling responsibility.
  • Quick decision making ability and smart working attitude.
  • Good presentation skills.
  • Pleasant approach.
  • Excellent convincing skills.
  • Willingness to learn.
  • Punctual and Sincere at Work.

EXPERIENCE:

Confidential

Executive - PMO & MIS Lead

Responsibilities:

  • Generating data from system tools and preparation of reports.
  • Handling MIS team for new Client.
  • Generating MIS for all Tracks on daily basis.
  • Preparation of Monthly presentation (PPT) of all tracks.
  • Analysing Pending IT tickets.
  • Coordinating with All Leads, & Tower heads, HR, Admin etc for any queries.
  • Opening new PRF(people request form) as per business requirement.
  • Doing external & internal audits on monthly, quarterly and yearly basis.
  • Generating device count for financial purpose.
  • Preparing escalation matrix & severity1 roster.
  • Creating & updating Idea, HiFi Audit Trackers.
  • Maintaining tracker.
  • Organising activities on floor like Fandoo Friday/weekend party and Monthly party, Catalyst etc.
  • Providing approval to release any resource from project through RAS tool.
  • Update laptop & Data card inventory records.
  • Providing laptop and data cards to new resource and coordinating with the local IT team.
  • Raising new capex and follow up so that new inventory can be assigned to project.
  • Shard EUC SPOC.
  • Responsible for P&L for project.
  • Get all client data form DASHBOARD & SNOW tools.
  • Analysis SLA met and not met reasons.

Confidential

Senior Associate

Responsibilities:

  • Generating the Campaign (Airtel - Campaign Management)
  • Broadcasting the Campaign such as (Service, Retailer, Other Promotional Script) the services of Airtel.
  • Maintaining the MIS.
  • Maintaining the monthly, quarterly reports on MIS.(Progress report, daily report)
  • Office correspondence through e-mail.
  • General office work and co-ordination with seniors and Client as well.
  • Data Analysis, Managing Data using MS Office.

Confidential

Backend Executive-MIS

Responsibilities:

  • Provide quality trend analysis for management decision making
  • Compilation and collation of data, analytical reports on collections using MS Excel, MS Access & I Loan ( Confidential Financial Software)
  • Generating MIS for Monitoring Key business parameters like: - Supervisory / VCP, Agency Performance / Collector Level Allocation etc.
  • Preparation all Pan India MIS monthly/weekly/ daily for Collection support unit(C.S.U) as mention below.
  • Responsible for the preparation of presentations on Power Point
  • Office correspondence through e-mail.
  • General office work and co-ordination with Regional Managers.

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