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Account Delivery Manager Resume

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PROFESSIONAL SUMMARY:

  • 23+ years of total experiences with Global Industry exposure, experienced in leading Product design and development activity with various design software, managing a function with delivery excellence, optimizing operational parameters and managing multi - centre projects and team.
  • Excellent employees-connect, team building, leadership and inter-personal skills. Have a good exposure to manufacturing industry in design and development followed by engineering service industry as project/account/program manager
  • Strategic & Result Oriented Professional responsible for Project Management and Execution, having experience in managing various design projects for global clients. Strong in Project Planning and Execution and meeting tough project deadlines.

PROFESSIONAL EXPERIENCE:

Confidential

Account Delivery Manager

Responsibilities:

  • Responsible for addressing customer requirement, Top line growth, Profitability, Sales support, delivery excellence and general management of customer accounts, Team management, Resource & Recruitment management, Operation and Project management.
  • Lead customer engagement of Global Automotive Car OEM like Honda Motors, coordinated various management activities with multi locations onsite/offshore team across their Engineering and R&D divisions in various geographies, including resource management (hiring and building), customer relationship, operation excellence, initial activities for setting up offsite centre in USA.
  • Kicked-started new engagements with customers in USA like Polaris, Briggs & Stratton by performing Due Diligence activities like, setting up communication and data transfer model, establish project and team KPIs, Defining operating parameters/matrix for controlling and monitoring of the project engagement, defining right team understanding skill and competency requirement to execute the design projects.
  • Visited various customers in USA like CNH, Polaris, Briggs & Stratton, McNeilus and Pierce for maintaining customer relationship to start new business understand expectations and challenges to address those during project execution.
  • Experience in leading design projects for the products like Skid Steer loader, Wheel Loader, Swing-steer backhoe loader, Fuel tanks, Excavators and its attachments, bucket, upper structure and lower structure, Automotive, two wheelers, ATVs. Guide team and participated in thorough Quality checks of 3D models and 2D drawings.
  • Lead design and development of Cast components from the existing fabricated version for different class of Excavators & validated it by performing Finite Element Analysis.
  • Lead re-design projects from existing versions to new for better and improved performance and validated through FE Analysis, generated drawings with all manufacturing details like Welding, Machining, GD&T.
  • Operational and Project Performance matrices - Tracking and Monitoring schedule and quality of deliverables, schedule and cost parameters. Execution processes, Team Building, Managing Customer engagement, Project & Program level reviews, developing new proposals.
  • Lead and Co-ordinated Engine installation program for US and Europe based truck OEM for their full truck series under EPA norms & lead project/program on truck design and development.
  • Lead multiple projects with product cost-reduction objectives in VAVE areas.
  • Supported various clients in implementing design execution model (viz. off shoring / outsourcing projects) to support remotely.
  • Large Account Management: Lead a team of 200 members (direct report 10 managers), project planning, scheduling, resources planning and resource build-up. Interaction with client for smooth and timely execution of work. Handled team ramp up from 35 to 100 member team.

Confidential

Design Engineer to Assistant Manager

Responsibilities:

  • Mechanical Design & Development of Electrical Generator creating 3D models and 2D drawings of Generator components as per company standard using Pro/Engineer & Auto CAD design software. The components & assemblies includes Shaft, Body, Base plate, Bearings and support brackets. Creating Bills of Materials, process charts for manufacturing, preparing packing specifications and details for Machines for dispatch purpose.
  • Involve in addressing day to day shop floor challenges which occurs on production side from design perspective.
  • Led and co-ordinated Static & Modal analysis of Generator Shaft for Deflection, strength & vibration, thermal analysis for Generator body & design optimization for components like Base Plate, Flexible Couplings, Flywheel.

Confidential

Design Engineer

Responsibilities:

  • Project Marketing/Sales of various kind of industrial Gear Boxes, Couplings in assigned territory. Design of various Gear Boxes including their internals, Gear Cases/housings
  • Scrutinizing various enquiries from a technical perspective to facilitate the study of manufacturing feasibility for custom made various kind of Gear Boxes.
  • Responsible for pricing, estimates and project offer for large sized Gear Boxes in Co-ordination with design, sales, production, tooling, imports and vendors keeping in view about the competitive environment.

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