SUMMARY:

• Project Manager with 11 years of Information Technology (IT) and Business management experience.
• Projects handled involved Development of new applications, Support and Maintenance of existing systems, Real - time systems, multiple Interfaces including external vendors and multiple technology components like Embedded Database and different programming languages.
• Expert in project planning, strategic planning, quality controls, managing and developing Team, scheduling, forecasting and tracking of project activities and results.
• Excel at creating and implementing technical and operational plans and strategies.
• Strong communication, presentation, analytical and problem solving skills.

SKILL:

Tools: Microsoft Project, Visio, Excel, Word, PowerPointRoot Cause Analysis, Delphi TechniqueVoice of Customer, Work Breakdown Structure, Risk Registers, Issue Log HPSD, Remedy, Caliber RM, Base24

Systems/ Languages/Database: Nonstop, OSS, C, C++, COBOL, TAL, TACL, SQL/MP, SQL/MX

SCM: Prime Code, Clear Case, CM-Synergy

PROFESSIONAL EXPERIENCE:

Project Manager

Confidential, Menomonee Falls, WI

Responsibilities:

• Responsible and accountable for the coordinated management with client team and act as Single Point of Contact (SPOC) with the client
• Coordination with client infrastructure team for resolution of issues, co-ordination with offshore team on daily project activities
• Adherence to defined performance objectives and service level agreements
• Escalation point for Delivery and Production issues
• Progress monitoring, Resource management, Team building, Performance appraisal, Planning and conducting the knowledge sharing sessions for the team.
• Coach, mentor and lead personnel within a technical team environment. Mentored onshore and offshore staff in processes, methodology and encouraged best practice.
• Provide status reports and metrics to the client. Present periodic Dashboard reports on the current program, future opportunities and client issues.
• Managed and perform the process of Statement of Work and contract creation to secure new and follow-on work.
• Collaborate with senior management and sales teams on project development, pre-sales meetings with clients, and definition of enterprise architecture

Tools:

• Systems/ Languages/Database- Nonstop Tandem, C, C++, SQL/MP
• Other tools- MS Word/Excel/Power Point, Remedy

Technical Project Manager

Confidential, Minneapolis, MN

Responsibilities:

• Complete Project Life cycle using processes from Project Initiation, Planning, Executing, Monitor and Control and closing.
• Executed and maintained project management processes and disciplines in the areas of project scope/requirements, schedule and cost management involving estimates, quality management, communications management, human resource management, cost management, procurement management, risk management and change management
• Build credibility, establish rapport, and maintain communication with stakeholders at multiple levels, including those external to the organization.
• Mentor, guidance and support to onshore and offshore team on technical design specification, application construction, functional behaviour, Testing strategy and coordination.
• Direct the coordination of all implementation tasks involving third party vendors as well as provide consultation to clients on system implementation. Back out and Recovery plan
• Monitor the project progress and control any deviations in scope and time, prepare and distribute weekly project status reports, performance reports.
• Resource management across offshore and onsite, team building and performance appraisal, planning and conducting the knowledge sharing sessions
• Managed client engagement services and solution implementations

Tools:

• Systems/ Languages/Database- Nonstop Tandem, C, C++, TAL, SQL/MP
• Technology - ISO messaging, STM messaging, Real Time Transactions, Credit/Debit processing
• Other tools- XPNET, Pathway, Base24, HPSD, MS Word/Excel/Project/Power Point

Project Lead

Confidential

Responsibilities:

• Requirement gathering with client
• Voice of Customer table as part of Six Sigma Methodology
• Wide Band Delphi LOC estimation for new features
• Contribution on design of different features for BRCOM and Shared Libraries modules of BackupRestore Utility which involved analyzing the impact on existing modules, preparing a minimal prototype and developing internal design specification documents
• Code development and unit testing of BRCOM and Shared Libraries component
• Training and mentoring to new team members, technical and functional guidance on construction activities of BRCOM and Shared Libraries modules
• Weekly project status reports to client

Tools: and Technology:

Systems/ Languages/Database- Nonstop Tandem, C, C++, SQL/MX

Other tools- Flex, Bison, Clear case, NDMP Protocol MS Project, MS Visual Studio and ETKVoice of Customer, Delphi Technique

Module Lead

Confidential, Austin, TX

Responsibilities:

• QA support, defect analysis and fixes
• Participate in review meetings with client
• Scheduling, allocation and tracking of tasks across onsite/offshore
• Planning and conducting the knowledge sharing sessions
• Coordinating and scheduling the offshore work

Tools: and Technology:

Systems/ Languages/Database- Nonstop Tandem, C, C++, SQL/MX

Other tools- CM Synergy, NDMP Protocol