SUMMARY:

• Innovative technology project manager and architect with extensive business development experience within highly competitive markets.
• Analytical strategist skilled in successfully navigating corporations large and small through periods of accelerated growth.
• Collaborative communicator continually focused on building relationships and promoting synergy across business lines and global units to drive positive change, cohesive, comprehensive business approaches and enhanced profitability.
• Spearheaded highly visible global projects ranging in size and complexity. Business projects include divestiture - mergers-acquisition efforts, consolidation, expansion and optimization. Technology projects include Identity and Access Management, Cloud Integration, Datacenter Expansion and Consolidations, Domain Consolidation, Novell to Microsoft Migrations, Microsoft Directory Services Upgrades, Virtualization, Messaging, etc…
• Championed below processes, standards and methodologies.
• Privileged User Management
• Roles Based Access Control
• Business Continuity alignment with High Availability solutions
• Server Infrastructure stabilization, security and optimization
• Develop strategic and tactical technology plans that are aligned with business objectives. Steward IT from a technology provider to an enabler of business. Provide business and technical leadership to clients through strategic planning and tactical execution, effective listening, astute observation, effective communication and solid subject matter expertise.
• Maintain and develop client and strategic partner relationships. Developed Request for Proposals, Statement of Works and perform resource assessment and evaluation.
• Influence technical and executive decisions makers by developing trust by attaining results, asking thought provoking questions, solid presentation skills, addressing problems with solutions, aligning expectations and advising of industry trends.
• Effectively presenting customized information to Technical and Executive Committees about technical subjects in concise and measured manner.
• Develop strong teams, manage conflict effectively, promote processes and standards, align with best practices and follow proven methodologies. Mentor team and provide leadership by enabling others to see things from a different and better perspective.

AREAS OF EXPERTISE INCLUDE:

• Identity and Access Management
• Security
• Disaster Recovery
• Consolidation & Divestiture
• Strategic Planning & Forecasting
• Business Development
• Sales Planning & Marketing
• Relationship Building
• Revenue & Profit Growth
• Project Management
• Problem Resolution
• Staff Training & Leadership

PROFESSIONAL EXPERIENCE:

Confidential

Senior Project Manager, Architect and Infrastructure Leader

Responsibilities:

• Project tasks included project proposal writing, budget development and management, project personnel relations, client relations, subcontractor management, quality assurance, and related efforts. Managed end user communications, triage preparations, and expectations.
• Develop necessary project plans and negotiated for resources and aligning subsidiary plans. Create necessary meeting agenda’s and hold weekly status meetings with tactical teams.
• Determine the frequency and content of status reports from the project team. Analyze results, and troubleshoot problem areas. Proactively manage changes in project scope, identify potential crises, and devise contingency plans. Define project success criteria and disseminate them to involved parties throughout project life cycle.
• Managed service delivery, project plans, project workbooks, communication and executive reporting.
• Managed Confidential and amendments, Confidential &E logistics, dashboard updates, etc...
• Facilitating necessary requirements, architecture and design sessions with corresponding SME’s across computing towers including operations and third party vendors.
• Developed project plans with key milestones
• Tracked and reported on key performance indicators
• Tracked and managed risks
• Aligned Confidential ’s and resource requirements
• Aligned project financial
• Create key milestones Create resource dependencies
• Track dependencies
• Spearheaded the project rescue by meeting with key stakeholders on the business and technology to understand expectations, commitments and contract terms. Reviewed IBM’s cloud orchestration and client side to capture end to end chain. Chain included application discovery process, application requirements capture, translation of requires to target environment, provisioning of requested assets, configuration of assets against application requirements, testing and release into production. Within the IBM cloud orchestration reviewed the platform for VM delivery capabilities.
• Identified lack of governance and missing metric reporting. Enabled highly dysfunctional group to bridge into a team dynamic and develop the required metrics and governance structure. Specifically identified key gaps in across total chain including application discovery and Vm delivery.
• Enabled the required governance and reporting metrics including measuring the total supply chain to identity delays in ordering, input, validation, processing, delivery and defects.
• Spearheaded the rescue by directly addressing customer complaints including skills deficiency, lack of transparency and governance.
• Tightly managed a large global group of project managers and technology resources
• Realigned budget in consideration of spent capex and opex globally under 7 year contract.
• Reviewed and realigned third party Confidential ’s to align with agreed customer SLA in MSA.
• Aligned infrastructure by ensuring necessary Health Checks were conducted Confidential all layers of the infrastructure to enable stability.
• Emphasized on service delivery across Directory Services, Messaging, End User Services and Networking towers.
• Liaised with third party vendors including F5 and Confidential & Confidential for outsourced network services, escalating as necessary across organizations to address service outages.
• Provided technical guidance around Exchange specifically aligning key areas from messaging and service delivery.
• Developed specific action plans to address who does what when where and how.
• Spearheaded onsite and remote executive management global meetings reviewing status updates including budget alignment, scope creep, resource impact and key performance indicators.

Confidential

Responsibilities:

• Aligned Discovery dates, resources logistics and interdependencies.
• Hosted weekly management status update sessions.
• Hosted daily technical team status updates.
• Carefully navigated the business units in a matrix environment.
• Provide cost analysis for solution implementation and scope creep.
• Hardware, Software and Resource Costs
• Escalated risks to internal and external management to address cost overruns and missing milestones
• Technical projects managed included Directory Services and Desktop Transformation, Directory Services, Messaging and Alignment projects.
• Novell NDS to Active Directory
• GroupWise to Exchange
• Windows 2003 to Windows 2008
• XP to Windows 7
• Exchange 2003 to Exchange 2007 and 2010
• Notes to Exchange
• Application Alignment including Fim, ERP, etc…
• Spearheaded the design and deploy Powerbroker for Windows to server and end user computing environment Designed backend environment encompassing SQL, SSRS, SSAS and IIS.
• Configured necessary Rules and Collections
• Rules included publisher and path related
• Whitelist and blacklist creations
• Staggered deployment of agents enterprise wide
• Aligned operations and helpdesk to support the product
• Created corresponding BeyondTrust Admin consoles with the GPO extensions to manage Powerbroker for Windows.
• Discovery tasks include aligning environment details from infrastructure components such as servers to applications.
• Planning encompass aligning methodology to client objectives including co-existence strategy, support alignment, workstream (end user computing, networking, etc…) considerations, etc.
• Testing encompass Alpha, Beta and Pilot planning and testing.
• Implementation includes aligning necessary core components such as pre-requisites alignment (service accounts, logistics alignment, trusts, etc...).
• Post implementation tasks include opening and managing support cases, etc…
• Reviewed the Emblem Active Directory Disaster Recovery Plan.
• Assessed gaps in the business and technology process as it pertains to the Active Directory Infrastructure post Disaster Recovery Confidential SunGuard facility.
• Gathered data from technology stakeholders across different platforms including networking, open-systems, end user computing, etc…
• Gathered data from change management, patch management, facilities, etc.
• Develop Key recommendations including:
• Metadata cleanup, removal of stale Dns records, reconfiguration of subnets with AD and manual connection partners to fix replication errors.
• Align Sites and Subnets to reflect current wan topology as Ad replication is not working optimally as stale subnets are defined, inbound replication connections without corresponding partner replications are missing.
• Documented the current state including single points of failure with FSMO role holder and provide best practices using Quest Forest\Domain Recovery Manager for real time recovery.
• Created powershell script to monitor state of DC’s.
• Designed secure VMs and network routing to integrate with customer Salesforce and corresponding web service calls to submissions applications.
• Spearheaded the Cloud strategy including leveraging Microsoft Azure and Vmware 5.
• Assessed the MFX datacenter infrastructure and provided key recommendations in capacity planning, storage alignment (San versus direct attached), iops measurements, etc…
• Designed multi-tenant directory services around business application offerings.
• Consolidated and migrated Active Directory Domains and Domain Controllers
• Reviewed the Windows 2008 R2 Active Directory Design encompassing a single forest, multi domain environment. Analyzed the design including branch based RODC’s placement, aligned necessary Dns\Wins, Domain and Ou based group policies.
• Reviewed the necessary implementation\migration runbook and recommended optimizing the FSMO roles, configuring time services, configuring GC’s, setting up Quest Recovery Manager, optimizing event logging, sites and subnets, etc…
• Evaluated the feasibility of consolidating or decommissioning systems prior to the move.
• Executed the consolidation and or decommissioning if systems met predefined criteria’s from technology and business groups. Designed systems to achieve more availability by splitting certain services and introducing more redundant localized as well as remote services.

Confidential, NJ & NY

Technical PM -Active Directory Architect

Responsibilities:

• Focused on common scalable platforms and helping the agency move towards operational excellence. Project Management responsibilities included
• Directing and manage project development from beginning to end. Defining project scope, goals and deliverables that support business goals in collaboration with senior management and stakeholders.
• Developed full-scale project plans and associated communications documents. Effectively communicated project expectations to team members and stakeholders in a timely and clear fashion. Estimated the resources and participants needed to achieve project goals.
• Spearheaded the below key initiatives.
• Developed strategy and tactical plans to migrate Novell to Active Directory and spearheaded the tactical implementation.
• Designed, implemented and supported the migration of Novell objects to Windows 2003 Active Directory followed up by the upgrade to Windows 2008 R2 Active Directory.
• Developed strategy and tactical plans to migrate Novell IDM to Quest and spearheaded the tactical implementation.
• Developed strategy and tactical plans to migrate Novell Zenworks to Sccm and spearheaded the tactical implementation.
• Developed strategy and tactical plans to provide holistic proactive monitoring and spearheaded the tactical implementation.

Confidential, Jersey City, NJ

Active Directory Architect

Responsibilities:

• Developed the firm’s strategic position for deploying domain controllers running on Windows 2008 R2 on Blades using Iscsi, FC and Directed Attached Storage with Confidential .
• Further developed the firm’s strategic position for deploying domain controllers on Vm’s. Performed preliminary assessment of running Domain Controllers on Blades with Iscsi storage and Vm’s.
• Evaluated and assessed the overall business and technology impact including areas such as service availability, recoverability, security, support, etc…
• Developed the firm’s tactical framework to collapse Forests and Domains as part of the Domain Consolidation effort. Spearheaded the consolidation of 3 autonomous Active Directory Forests running Windows 2003 to Windows 2008.
• Reviewed the strategy and tactical plans to facilitate the collaboration while still protecting and enforcing the information barriers and sox regulatory requirements. Tactical plans encompass leveraging cross forest trusts with selective authentication, ipsec communication, intrust monitoring, etc.
• Reviewed the tactical plans to consolidate three forests with multiple domains into a single forest with an empty root and child domain. Strategic and tactical plans included:
• Consolidation Master Plan
• Target Design including DC placement, OU sizing, DIT analysis, GC placement, etc…
• Intra-forest Migration Methodology
• Inter-forest Migration Methodology
• Domain Collapse
• Support and Process Alignment
• Developed the firm’s Active Directory recovery framework including service recovery workflow and corresponding tactical plan.
• Recovery framework encompassed workflow based on service impact and recovery impact.

Technical PM - Architect

Confidential, East Hanover, NJ

Responsibilities:

• To increase shareholder value, Phillip Morris’s Board of Directors planned to Spin-off all shares of Confidential owned by Phillip Morris to Phillip Morris’s shareholders Confidential a future date. In connection with the planned Spin-off, Phillip Morris initiated certain agreements with Confidential to define responsibility for obligations arising before the Spin-off, including among others, obligations relating to employees, certain transition (technology and others) services and taxes.
• As the Infrastructure project manager primary responsibilities included spearheading the strategic and tactical separation from the Altria owned shared Directory and messaging environment to a dedicated Kraft environment.
• Tactical separation required close coordination with different business and technology groups such as End Users, Manufacturing Lines of Business, Datacenter, Applications, Asset Management, Patching and Virus Protection, Desktop, Wan, Security, Support Services (Helpdesk, Provisioning, Security), etc…
• The existing Altria environment provided services to five operating companies including Kraft. The Kraft environment encompassed 60,000 users globally, 250 domain controllers, 200 exchange sites and 2000 plus application servers. The target dedicated Kraft environment encompassed a Single 2003 Global Directory and Messaging Forest hosted in centralized datacenters in US, EU and AP and providing corresponding services to US, CA, LA, AP and EU.
• The project encompassed Discovery, Design\Planning, Testing, Implementation and Post Migration. Within the role of a trusted technical project manager, continued to provide Kraft upper management with strategic and technical direction, project progress, and risk analysis due to scope change, risk assessment and alignment of project milestones with business goals.
• Within the Discovery and Design phase, worked closely with Microsoft Consulting Services and corresponding internal teams to ensure Active Directory and Exchange Design meet Kraft goals. Design recommendations included Ou structure alignment, Group Policy alignment, Meta Directory synchronization for co-existence, storage group considerations, administrative and routing group considerations, domain controller placements, etc.
• Ensured alignment of design with co-existence goals and future state of separation. Worked closely with SMS team, MIIS team, Desktop Team, Blackberry Team and Pki Team to ensure design meet needed necessary goals.
• As part of this phase, hosted necessary workshops and conferences to provide direction to all regions including Emea, Ap and La. Provided regions with Baseline Design and Migration Strategy and necessary components to develop region specific cookbooks.
• Within the Planning phase, developed the high level Migration methodology and championed for the necessary tools and logistical support. The migration tool of choice recommended was Quest QMM for Active Directory migrations and EMW for Exchange 5.5 to 2003 migrations.
• Within the Testing Phase, orchestrated the high level testing of components. Worked closely with other solutions architects and team members to ensure test, dev and qa lab environments and processes were in place. Further, developed corresponding migration strategy and baseline cookbook document leveraging Quest QMM and EMW.
• Within the Implementation Phase, worked with necessary teams globally ensure the core Active Directory and Exchange Infrastructure were as per best practices. The Active Directory infrastructure encompassed consolidation of authentication services to core hubs. Within hub sites, the Exchange 2003 infrastructure encompasses clustered 8 node solutions with Emc clarion for storage.
• Developed and managed corresponding Master project plan with WBS and delegated regional projects plans.
• Enabled coordination of regional projects in line with Kraft objectives. Continued to develop preliminary separation and cleanup considerations for services dependent on Altria.
• Provided technical leadership and direction to senior engineers dispersed globally by advising Confidential on Design options, Design best practices, Core Infrastructure alignment, Application alignment, storage alignment, migration strategies for users, groups, computers, servers and ensured the alignment of other technologies such as SMS 2003, PKI, MIIS, Live Communication, etc..
• Architectural recommendations included strategic placement of domain controllers based on bandwidth and latency considerations, sites and subnet configuration, configuration of forwarders within the Dns environment for name resolution to partner sites, simplification of OU structure and corresponding delegation to allow for simplified administration and management of actions of the helpdesk and support