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Manager Resume

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Lisle, IL

SUMMARY

  • Over 10 years’ experience in infrastructure related projects including complete building and relocation of entire data warehouses.
  • Extensive experience assembling comprehensive software development estimates and budgets.
  • Strategic visionary of business needs with knowledge of architecture, business and technical analysis, deep knowledge of technology and understanding of solutions and performance impact on developed systems.
  • Exceptional leadership, interpersonal, analytical, organizational, technical, administrative, problem solving and strong interpersonal and communication skills with strong political awareness.
  • Excellent attention to detail including the ability to capture and record decisions, discussions and events with in - depth knowledge of system and technology alternatives.
  • Extremely proficient in business-technical-architectural analysis to communicate with business and technology on professional level.
  • Experienced with all phases of software development lifecycle with the focus on requirements, analysis and testing.
  • Possesses strong organizational skills, excellent verbal and written communication skills, work well with clients and internal teams, and work effectively both independently and as part of a team.
  • Persistent business acumen with the ability to interface at executive management level.
  • Ability to coach, teach and mentor others on various aspects of project and program management.
  • Continuous process improvement expert in diversified environments.
  • Excellent time management, organizational, and prioritization skills and ability to balance multiple priorities.
  • Strong skills in developing close client relationships and execute multiple concurrent objectives.

PROFESSIONAL EXPERIENCE

Confidential, Lisle, IL

Manager

Responsibilities:

  • Develop methodology and standards for project management office, including all templates, processes, and guidelines for waterfall, iterative, and agile project management. Personally manage some projects for Chicago City government. Provide strategic direction for managed IT projects by all project managers of the company.
  • Analyze requests for proposal from public agencies and local governments and develop methodology for response development, writing, verifying/approving, and submitting. Provide technical and business writing of the proposals.
  • Manage a program of multiple projects with City of Chicago as a client, developing new business solutions and automating processes in Scrum Agile methodology with Oracle Apex web applications. It includes ultimate responsibility of projects quality, scope, schedule, and budget in Oracle Apex for Department of Transportation, including workflows automation, mobile devices use for reporting, integration into other systems.

Confidential, Charlotte, NC

Senior Consultant

Responsibilities:

  • Worked for Confidential within a highly technical environment dealing with business and application development solutions, project management, technical and business analysis, process management, and project management methodology serving Confidential, utilizing z-Series mainframe, i-Series midrange, SharePoint, MS Project, J2EE, WSP/WAS, jRules, etc.
  • Managed multiple small to medium size software and business/process development projects (up to 16 concurrently) as a Technical Delivery Lead and Release Manager of a large system, including P2P online banking and mobile device applications, interfaces between different banking systems, integration between banks, migration of customers and applications between systems, business continuity for debit and credit card processing including fees, interest, statements, and risk management.
  • Executed release management for scheduled integrated and independent releases on corporate level.
  • Managed triage sessions with onsite/onshore/offshore teams to define solutions and root cause analysis for major defects in delivered solutions.
  • Ran projects and programs within Six Sigma, waterfall and RUP methodologies.
  • Working in combined environment with mainframe, midrange, and distributed systems running DB2 and Cobol/Java based applications.
  • Managed multiple onshore and offshore distributed teams.

Confidential, Northbrook, IL

Project Manager

Responsibilities:

  • Worked on 2 large and 2 medium size projects to deliver new business functionality for e-Commerce portal utilizing web services/WAS-portal/SOA, Oracle and SQL databases, Java,.NET, and XML programming environments in SCRUM Agile methodlogy on UNIX and Windows platforms. Developed interfaces for integration between Agency Gateway portal and external insurance quote processing systems.
  • Leaded business analysis and document requirements in templates and business cases, utilizing UML and creating use case architecture.
  • Provided architectural guidance, business analysis, and technical leadership delivering complex solutions for business continuity with master data management, streaming media, and production environment stabilization.
  • Worked with quality center (HP QC) to submit, test, track, and fix defects. Working with QC resources to create, approve, and implement test plans, cases, and scenarios.
  • Consulted PMO on processes improvement and PM methodology optimization for higher project performance and generating online reports in SharePoint and MS Project Server.
  • Implemented SharePoint portal and embedded workflow implementation projects for PMO based on master data management, utilizing Lotus Notes for project communications.
  • Mapped and implemented process changes into project management standards.

Confidential, Oakbrook, IL

Project Manager

Responsibilities:

  • Brought to success over 15 projects in data warehousing, infrastructure, middleware, and applications. Working concurrently on 12 business and technical projects delivered enterprise solutions in disaster recovery, e-Commerce, vendor management, security zoning, SAP ERP landscapes building including data warehouse with BI module and WebFocus reporting, disaster recovery and business continuity with building an alternative data warehouse, Informatica for ETL, and Teradata v. 11. Implemented Citrix, Active Directory, Exchange 2007, DB2 upgrade, etc. in diversified infrastructures: IBM blades with Windows 2005/2008, AS400, IBM z-Series, P-Series, i-Series, HP for Windows, Windows VM-ware, WSP/WAS, MQ WS Message Broker 6.2, 7.1, HDS and IMC storage, SAP, HP Quality Center, SharePoint. The solutions were developed in Microsoft Framework (.NET 2.0-3.0/Visual Studio), Java, SOA, XML, and other technologies. Was holding ultimate responsibility for the projects including QA/testing, risk management, communications, resource management, and time/cost/scope management.
  • Acted as a business analyst for all my projects, providing vision into options and creating business requirements for stakeholders, developed technical specifications for project teams, and converted requirements to test cases.
  • Consulted PMO on project management methodology, SDLC, and metrics: combination of waterfall and Agile methodologies, utilizing PlanView as PM tool. This required rebuilding corporate-wide policies, rules, and processes regarding lifetime of wireless products utilization in the company.
  • Built successful large international teams (20 to 70 people), managing onsite, offsite, and offshore teams in USA, China, and India.
  • Built business relations to multiple vendors to simplify processes and expedite deliverables.
  • Develop and provide classes for PMP certification to provide understanding and interaction between 5 processes and 9 knowledge areas in PMBOK. Also teach advanced classes in Project Management to ACT students: PM Fundamentals with knowledge and expertise in preparing skills/responsibility matrices and status/progress reports, Stakeholder and Resource Management, Risk management, Advanced Plan and Control in Waterfall, Agile SCRUM and RUP, Advanced Process Management and Continuous Improvement with CMMI, Six Sigma and ITIL.
  • Develop and present classes for basic and advanced training in MS Project /MS Project Server.

Confidential, Naperville, IL

PMO Program Manager

Responsibilities:

  • Managed about 15 project managers from PMO level to deliver concurrently 30 to 50 small to large business and technical projects on Infrastructure (Unix, Windows, zOS; Wintel, Java/J2EE, VMware, Oracle, SQL Server 2005), Disaster Recovery, and Security in compliance with corporate PMO methodology, architectural standards (SDLC, SOA, VMware, etc.), with over 200 people in teams and over $90M budget.
  • Developed PM Guide to match PMI-based methodology and actually mapped processes for PMO for extended workflows automation and designed online PM training to cut costs in resource allocation for shared services, and optimization of team performance. Built a roadmap to implementing it based on technical and administrative maturity models for different departments. Reengineered processes for project management and resource sharing for CMMI framework using Corporate Modeler software and MS Visio to streamline PMO practices implementation. Built a bridge between Enterprise Project Management Organization (EPMO) and executive management to automate collection and dissemination of strategic information for decision makers.
  • Successfully implemented a bundle of project/program/portfolio management software with Clarity 8.1 and SharePoint 2007 out of the box technology on Windows VM-ware solution with Java based proprietary middleware and business driven solutions according to the company business needs and future roadmap using MS Project 2007 and Project Workbench on Windows 2005. The system was integrated into corporate SAP HR for roles and skills management.
  • Controlled projects on EPMO methodology compliance and resources performance, problems and issues, facilitated risk identification/documenting/mitigation, and managed Quality Assurance. Served as focal point for resolving all project management issues between PMs and corporate management in infrastructure and security.
  • Facilitated two Functional Steering Committees (FSC) chaired by the company CIO, providing professional services, supervising PMO methodology, defining and authoring presentations, keeping FSC websites, facilitating action items for directors and VPs, driving large initiatives like disaster recovery, server consolidation, and ITIL implementation.

Confidential

Sr. Project Manager

Responsibilities:

  • Lead to production a portfolio of multiple strategic mission and business critical infrastructure programs and projects in heterogeneous environment under different platforms on different hardware to converge technologies for cost of support optimization acting as business analyst, project manager, program manager, and portfolio manager. Managed vendor selection process, including RFP writing and negotiations. Built high-performance teams from multiple departments, contractors, and vendors. Many times my teams were awarded with certificates of achievement as the best teams in IT.
  • Brought to production mainframes and enterprise data warehouse without interruption of business processes. It required total rebuilding of infrastructure and migration to the new environment, including ETL and BI (Abinitio, Cognos, BO, SAS). System integration included complex credit card processing, direct ACH deposits in secure environment for e-Commerce, and WebLogic based into Star Alliance, disaster recovery. Also successfully delivered datacenter move to Denver as a disaster recovery solution, datacenter decommissioning (ChicagoRES), supported transition of IT services to outsourcing with EDS, capacity planning and management, and sensitive client data security compliance. Managed complex networks configuration and batch deliveries (SAN, LAN, wireless, Control-M, NDM, SFTP), middleware/portals (WebSphere/Tuxedo/WebLogic), distributed servers, VM-ware, and packaged/proprietary software in client/server environment managing a team over 100 people.
  • Migrated 74 TB of data and applications including in EDW DB2 to 9990 storage arrays, and 280 legacy applications from IBM 9276 mainframe to z9-BC delivering required Assembler and COBOL programming from 32 to 64 bit environment to customize the migrated apps. Resolved very complex competing demands from different business departments, negotiating outage time without impact on business processes. The teams were awarded with achievement certificates and corporate bonuses.
  • Assumed ultimate responsibility of multiple concurrent programs/projects (7 to 11 at a time) with budgets from $250K to $15M, utilizing MS Project/Server 2003, including application and system implementation and integration, infrastructure and business continuity, technical configuration specifications within process analysis and performance improvement projects. My portfolio budget was normally over $30M making it the largest in Infrastructure IT. Managed projects, programs, and portfolios in ITG/Mercury toolset.

Confidential, Cary, NC

Sr. Project Manager

Responsibilities:

  • Successfully delivered multiple projects designing online training in WebSphere, MS Visual Studio, XML, and Java (J2EE, JSP, JB, Swing) e-Commerce portal with Web 2.0 environment. Delivered first $500K project within first 5 months of employment, one month faster than scheduled. It cost me 1 mo shorter contract but gave much bigger satisfaction of my work.
  • Managed international teams of up to 30 people in 5 different locations (NC, MN, MI, CA, and UK) bringing different cultures into one team with persistency and performance.
  • Managed and controlled projects in RUP (RequisitePro for requirements to follow a rigid review approval cycle, ClearCase for code version control, ClearQquest for change control, Rational Rose for use cases development, architectural management, and software analysis, Team Test for quality assurance and automation) and waterfall methodologies with SaaS architecture for information search and delivery from multiple distributed databases. It required connecting stakeholders with minimal technical knowledge with complex technical solutions using this set of tools. A combination of communication and technical skills was a key to success.
  • Authored process management templates and company guidelines for communications management, defect management, and risk management with the best PMI practices on MS Project Server 2003.

Confidential

Sr. Consultant/Project Manager

Responsibilities:

  • Analyzed processes regarding SOX 309 and 404 requirements in IT Security department and identified required SOX controls, COBIT, and key controls communicating project in Lotus Notes.
  • Developed and implemented from start to finish test scripts for the bank IT processes compliance to SOX. Authored test scripting templates and training guidelines for local resources.
  • Authored documentation and result analysis templates for multiple processes, including IT Security Management, SDLC, System Documentation, etc. regarding SOX 404 compliance. The documented scripts were ready to use by inexperienced testers to verify SOX compliance in all aspects of banking security.

Confidential, Morrisville, NC

Program Director

Responsibilities:

  • Successfully delivered 100s of small and medium size business and software development projects in multiple industries lined up into client related or area lined-up programs up to $20M/year utilizing Agile development methodology acting as business faced technology representative analyzing client’s needs, creating SOWs, and negotiating contracts. Managed offshore teams of developers and onshore business analysts/project managers to collect and document customer requirements and to convert them into technical specifications for user interfaces, mechanical designs, architectural solutions, and signing RFP/SOW with clients.
  • Developed and implemented a large reverse auction tool for construction bidding, end to end e-Commerce and vendor management implementation program for mortgage applications, and pay-per-click advertizing system with leads collection and validation, house refinancing, etc.
  • Supported multiple clients with diversified technology and solutions: Web 2.0, MySQL, ASP, JSP, MS Frameworks 1.0/1.1 (.NET, C#), ERP/CRM/SCM in Oracle 9i with J2EE, PL/SQL/Sun Solaris/C++/.NET/Delphi, POS, Java, Flash, etc.
  • Managed multiple technical teams with offshore (about 150 people) and onshore onsite/offsite (about 20 people) locations. Facilitated communications and requirements generation between the technical teams and clients, planning and executing JAD/JRD sessions, workshops, and client interviews.
  • Provided timely deployment of solutions on external Windows servers and local networks with complex
  • Identified, quantified, and managed all project risks to maintain delivery dates within budgets.
  • Supervised quality assurance using automated testing tools, developing test cases, and implementing proprietary test scripts. Provided quality assurance methodologies satisfying clients’ expectations.
  • Coached and trained onsite and outsourced teams. Created and implemented communications plans for multi-site environments.

Confidential, Morrisville, NC

Release Manager

Responsibilities:

  • Delivered releases of wireless billing, rating, and customer care (CRM) systems on time and within budget in large mono-product (COTS) company working under RUP methodology for Mobilcom telecom company, Germany. Authored and defined business architecture in conjunction with solution technical architects. Managed migration from wireless GSM billing to GPRS/UMTS billing, vendor and transaction management, IVR for subscriber’s bill access, and portal based customer relationship management, and utilities billing. Carried ultimate responsibility in delivering two major releases per year with $26M budget for each.
  • Directed 5 project managers with over 250 staff of technical, marketing, QA, and customer relation experts in Joint Application Design (JAD) for internal and external projects in all aspects of Java, including J2EE, Swing, JavaScript, and JSP in Germany and North Carolina teams. Java-based billing system was the only one of this type in the market at that time. Very complex architectural solutions required agile methodology to deliver the solutions in small iterations with complex RUP based releases in ClearCase every 4 months.
  • Technically supported sales department in RFPs and RFIs, presentations and white papers, negotiations and SOWs to provide strategic business development by analyzing and presenting best strategies to suggest revenue growth in key accounts of clients. Provided pre- and post-sales support.
  • Analyzed complex requirements per each unique client for distributed subscriber management and billing system. Provided architectural UML analysis in Rational Rose. Identified and documented use cases for distributed Intranet/Internet system architecture under UNIX/Solaris, using RequisitePro.
  • Implemented successfully billing system with 10 German, one Norwegian, and one Italian clients in farms of SISCO Spark servers. Every implementation was unique as the system was never finished in development. Each installation was a separate project, based on success of entire project team of over 250 experts.

Confidential, Arlington, VA

Vice-President

Responsibilities:

  • Within 2 years grew this startup linguistic software distribution company from infancy to an industry leader in Russian-Ukrainian-English computer translation applications and electronic dictionaries. Annual revenues jumped from zero to over $3.6M.
  • Managed all new projects, related to development and implementation of new dictionaries, updating translation rules in Java based machine translation system PARS, and updating language training software. Managed implementation of a call center to support all calls for new installations, sales, and upgrades.
  • Negotiated and closed key government and corporate contracts including a project with US Air Force Intelligence Center and Systran, Inc. Authored corporate presentations for trade shows and direct mailing to government agencies and businesses. Organized successful participation of the company at CEBIT exhibitions in Germany and Book Fairs in Chicago. Presented best achievements of company engineers at national and international linguistic forums and symposia, including voice recording and digital comparing of student vs. natural speaker analysis.
  • Managed packaging design and production, development and design of display adds, placement and tracking of marketing materials, supervised budgeting for development, marketing, and sales.

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