SUMMARY

• me am a results driven, PMP certified project manager of application and infrastructure development projects. My track record includes providing impressive revenue generation and cost savings by leading multi - site projects to successful completion, within scope and on schedule.
• Fifteen years of project management experience
• Expertise in managing projects that span multiple facilities and many departments. My list of successful projects includes software and platform development, database upgrades, systems development and business migration efforts.
• Appointed to manage several international projects with offshore teams in Thailand, India and Malaysia
• One of teh top Senior Project Managers for a Fortune 500 corporation. Selected to manage complex projects based upon my TEMPeffective matrix management skills, project management training and ability to work with distributed teams.
• Recipient of several awards for outstanding job performance.

PROFESSIONAL EXPERIENCE

Confidential, Creve Couer, Missouri

Project Manager Consultant

Responsibilities:

• Currently managing three projects with total budget of $1.9 million.
• One of these projects will divide critical web services into four groups and move them into a secure network in another data center, as well as providing disaster recovery. It also includes creating separate farms for another set of web services and will enable switching farms to provide high availability during maintenance and deployments.
• Inherited dis project and was brought to Charter get it back on track.
• Worked with Management to bring in a BA to document requirements.
• Rewrote teh project scope document to reflect true scope and had it approved by Management.
• Brought teh project back on track to schedule.
• Another project involves teh handling of customer phone acnoledgements during new installations and it will impact multiple systems, including some that are still being developed.
• Worked with Business and teh IT project team to manage multiple change requests during teh requirements phase and drove teh decision to close teh project and open a new one when a change request was presented that radically changed teh scope.
• Use Waterfall methodology for these projects and responsible for scope, cost, resource, schedule, issue and risk management throughout teh SDLC process. Provide reports weekly to Management, and on request.

Confidential

Daugherty consultant

Responsibilities:

• Managed multiple projects in teh Omni Channel program for Hudson's Bay Company, including adding teh ability to ship orders from stores to customers (Lord & Taylor and Hudson Bay-Canada). Teh Ship from Store project was forecasted to add $30 million in sales but actually added $50 million.
• Led more projects at HBC including Border Free (to enable international shipping), Pay Pal and True Fit implementation, and shipment of orders directly from vendors.
• Used Waterfall methodology, and responsible for schedule, deployment planning, issue, risk and resource management.
• Reported progress weekly to management and worked with multiple vendors.
• Worked with Pitney Bowes to customize their Send Suite shipping tool for HBC and tested in-store, managed teh roll out of teh tool to teh stores in teh US and Canada, as well as training.
• Managed projects with vendors providing online clothes fitting guidance (True Fit), shipping (Pitney Bowes), payment (Pay Pal) and international shipping (Border Free).

Confidential,

Daugherty consultant

Responsibilities:

• Managed a project with a budget of $4.6 million to successful completion
• Led multiple development, testing, onshore and offshore teams to complete teh project under budget and on time despite an aggressive schedule.
• Worked with teh business, operations, development and testing teams to resolve post-implementation issues
• Met with and reported regularly to Management
• Responsible for all areas of teh project throughout teh SDLC, including management of cost, schedule, scope, resources, risk and issues and stakeholder management.

Confidential, Fallon, Missouri

Project Manager

Responsibilities:

• Used agile techniques to manage monthly and large releases for three MasterCard products.
• Balanced teh project forecast and managed cost for Smart Data projects and resources across multiple projects.
• Managed seven different development teams from three countries to complete Smart Data project tasks.
• Contributed heavily to stabilizing teh Smart Data application to enable it to be removed from teh Critical Care List.
• Reduced teh backlog of customer reported defects from over 800 to zero from May 2011 to December 2011.
• Provided monthly reports of Smart Data metrics to Management
• Managed teh Data Feeds project to develop feeds to teh Data Warehouse from EMS. Both feeds were delivered on schedule.
• Managed teh Agile Model Environment project, to develop a new environment to use for proofs of concept, model testing and rules changes. Teh environment was stood up on schedule despite teh Peak freeze, December vacations and dependencies on multiple departments. Teh project was delivered on schedule as well.
• Managed a project to enable teh monitoring of high risk issuers by sending regular data feeds of issuer data to teh Data Warehouse for storage and reporting. dis project was completed on short notice, on schedule and under budget.
• Led teh migration of clients from EMS 1.0 to 2.0, including a complicated migration of Jack Henry.
• Managed teh implementation of Banco Itau, a 2 million dollar per year customer, to Fraud Monitor. dis project involved multiple departments and companies including teh FraudMark vendor (Actimize), MDS, Capacity Planning, DBA, UTS and others to make systems ready for a 400% increase in volume (50 million transactions per month).
• Forecasted and managed budgets and schedules for rule change, client implementation and model implementation projects in 2010. All of them finished under budget.

Confidential, Kansas City, Missouri

Senior Project Manager

Responsibilities:

• Retained a top insurance client by leading a project to develop an enterprise content management tool.
• Saved teh corporation over $100,000 by working with management and internal teams to select teh correct tools for teh forms management project.
• Headed a project involving teh DST Worldwide Solutions team in Bangkok to enhance teh DST Output customer portal.
• Led a project to create a system that can be used to de-identify sensitive client data, enabling DST Output to send client files to teh Bangkok team for development.
• Managed teh project to rewrite teh customer portal to Java EE5.
• Headed a project to upgrade major corporate databases to Oracle 10G and add partitioning and other improvements.
• Led a project to enhance and integrate five different systems across two companies and three national locations into a single healthcare solution that will enable teh processing of EDI healthcare data and ACH payments.
• Managed a project to consolidate several major company databases into a single database, upgrade teh consolidated database to Oracle 11G and install Oracle RAC.

Confidential - Kansas City, Missouri

Software Development Project Leader

Responsibilities:

• Managed teh development of teh DST Output Healthcare solution, which integrated teh InDocs customer platform with teh healthcare database and Quality Validation document management system. Teh project halped to position teh company for a new vertical market in teh healthcare industry.
• Chosen to lead a project that allowed clients to view and release documents to print at teh statement level, providing customer document control through teh DST Output portal and fulfilling a contract requirement with a new client.
• Managed quarterly InDocs customer platform upgrade projects.
• Worked with DST Systems’ Internal Audit group to fulfill DST Output auditing requirements, including Sarbanes-Oxley and SAS70 audits.

Confidential

Project Manager

Responsibilities:

• Managed all aspects of company’s Kansas City facility conversion from metered mail to permit mail, which saved DST Output an estimated $600,000 annually. dis successful conversion project halped to secure a contract with Oppenheimer Funds.
• Managed all phases of teh Jet Vision upgrade project, which reduced mailing errors 50% and cut costs by $39,000.

Confidentia

Project Manager

Responsibilities:

• Established teh Project Management Department at DST Output in St. Louis, Missouri.
• Managed teh development of internet presentment of trade confirmations and tax forms with Wells Fargo Investment Services.
• Received an award for outstanding performance involving an internet development project and teh successful facility transition of Wells Fargo from teh St Louis plant to teh Kansas City and El Dorado Hills facilities.
• Served as a mentor for two project managers.
• Worked with five national clients and internal staff to develop tax forms, which were printed at DST Output and mailed to individual shareholders.
• Managed teh conversion of four key clients from teh Kansas City facility to teh St. Louis plant.
• Led DST Output efforts in company-wide implementations for national clients, involving corporate facilities from Sacramento, Kansas City, and Hartford.
• Managed a project to develop a new quarterly statement for American Express Financial Advisors.