SUMMARY

• Over twenty - five years experience in various capacities including Operations Management, Business Development, Pre-Sales, Project Management and Training with hands-on experience in IT Project and Program Management for Consumer Packaged Goods, Manufacturing, Pharmaceuticals, High Technology, Utilities, Telecom, Oil & Gas verticals.
• PMP Certified Project Manager with excess of ten years experience in Managing, Solutions and Systems Architecture for global projects for multi-national corporations
• Effective leader, manager and team player with excellent communication skills (written and verbal), interpersonal and presentation skills
• Strong team building and management skills with over fifteen years of people management experience and ability to motivate team members to strive for performance that exceed expectations in a multi-cultural and cross functional team environment
• IT Project experience spans the following:
• Domains - Consumer Packaged Goods, Energy & Automation, High Technology (Hardware and Software),Telecom, Operations/Manufacturing, Engineering, Pharmaceutical, Oil & Gas and Utilities

TECHNICAL SKILLS

Methodologies: PMBOK®, ITIL, RAD, RUP, SDLC, Six Sigma, Strategic Management

Project Types: Application / Product development, Business Process Engineering, Network and Infrastructure Deployment, Data Centre Consolidation, Integration with existing legacy and ERP systems, ERP (SAP)/CRM Implementation,, Infrastructure Assessment, Hardware / Software Evaluations, Technical Support

Project Locations: On-site, Off-site (Onshore - Offshore, Multi-shore)

Project Phases: Full Life Cycle (Covering all PMBOK Knowledge Areas and Process Groups), SDLC, Release Management, Production Support, Full Implementation, On-going and Post Go-Live Support

Project Roles: Program Manager, Project Manager, Project Co-coordinator, Senior Business Analyst, Functional Expert, Functional Architect, Systems Architect, Managing Consultant and Trainer

Software: MS-Project, MS-Share Point Portal, MS-Visio, Project Server, MS-Office, Rational Rose, SAP versions (3.0F, 3.1G & H, 4.0B, 4.5C, 4.6B & C, 4.7, ECC 5.0 and 6.0, SAP Solution Manager, SD and MM modules, ABAP, EDI)

Other: WAN/LAN Architecture, 802.11x WLAN, Wireless, Network Security, DW and BI, Data Mapping and Business Process Modelling, EDI - EDIFACT/ANSI/ASC X.12 Standards, Unix/Windows, .Net, IIS, ASP, VB, TCP/IP Networking, Java, Oracle SQL Server

PROFESSIONAL EXPERIENCE

Project Management consultant

Confidential, WI

Responsibilities:

• Pricing for Asia-Pacific, Australia and Europe / Pre-payment processing for India and China
• Inter-company order and billing between North America and Asia-Pacific
• Generation of Functional / Technical specifications with technical team leads and developers
• Output taxes configuration for Asia-Pacific / Australia Warehouse Replenishment processing
• Order To Cash (incl. Premium, Down Vehicle, PAM, Third Party & Direct Shipments)
• FSCM (Financial Supply Chain Management) - Credit Management
• Pricing (Domestic, Export, Fleet) and posting to COGS / Inventory
• Vehicle Inventory Custom Development / Revenue Account and Output Determination
• Sales Orders (Nightly Batch Jobs, Automated and Manual Release of Blocked Documents)
• Product Hierarchy Configuration Mapping / Customer Master interface with Legacy Systems
• Functional Specs creation and Technical specs coordination for offshore technical development
• Material Master job for Vehicle Code creation with Product Hierarchy grouping
• SII: Globally aligned divisions world-wide, Migration / Cutover of orders, Pricing Routines and SII Form changes, IAB Orders List Report, Mixed PC Orders Validation
• Weiss Integration: Business / Functional Requirements Definition, Organizational Objects Configuration, Data Upload & Data Migration, User Acceptance Testing, Documentation & Training
• Technical / Functional specifications for onsite and offshore development
• Working with offshore and onsite technical team and developers on change requests
• Configuration of Delivery Routings for Route Determination, Output Type for Down Payment, Transportation Zone, Update Pick and Pack times, Shipping Points, Product Hierarchy, Profit Center, Picking Location determination, Availability Check for Production Orders, Material Group, Account Determination, Sales Offices, Shipping Point Factory Calendar, Customer Hierarchy
• Functional Unit, Stress and Integration Testing of new developments and changes
• Quality testing for changes to Sales Requirements which was implemented in Production by Level 1
• Order To Cash (incl. Consignments, Third Party & Drop Shipments), Order Management (MTO/PTO)
• Accounts Determination and Invoicing (manual and batch job related)
• Add Partner Functions to roles in Partner Profile for specific Document Type
• Troubleshooting of ABAP dump errors and Update termination messages in Production system
• Analysis of Status Profile determination in sales orders at item level
• IDoc error analysis with EDI team for incoming orders from multinational customers
• Pricing - Changes / New Procedures, Discounts, Condition Types, Access Sequences, Material / Customer Account Assignment Groups, Development on User Exits, Routines and Requirements
• Alias: SKU & License setup with ADSK Serial Numbers and Material Master Volume Rebate Groups and Material Pricing Groups creation and migration
• IXOS: Invoice processing via Workflow for multi-level management approval. Automated Invoice routing & tracking for approval from receipt to payment with Automated Indexing and Storage of scanned documents
• PSA: SD integration with PS module with scope of Professional Services Administration
• Transporting development and configuration requests through change control process
• Working with offshore and onsite technical team and developers on projects and action requests from business requirement specification stage to sign-off
• Order Management - Configuration of Output Types, Access Sequences, Condition Types for Master Data: Material, Customer and Vendor, BoMs
• Order to Cash (Third Party/Drop Shipment and Consignment) & Order Management and processing
• Pricing - Pricing Conditions and Procedures changes and configuration updates
• Copy Control between Sales Order and Billing
• Revenue Account Determination / Revenue Recognition / Output Determination Configuration
• Project Implementation Planning and Support / Unit and Integration testing
• Post Go-Live issues management and handling from acceptance to sign-off from users and closure
• Training and knowledge transfer to Shanghai offshore team
• Blueprinting of business processes and complete As-Is / To-Be study and Gap analysis
• Configuration of Master Data: Material, Customer and Vendor
• Enterprise Structure Configuration (for SD and MM) - Sales Org., Dist. Channels, Divisions, Purchasing Org., Plants, Storage Locations, Shipping Points, Material Groups, Material Types, etc.
• Purchasing - Purchase Requisitions, Purchase Orders, Outline Agreements (Scheduling Agreements & Contracts), Release Strategies for Purchasing Documents Approval
• Inventory Management – Goods Issues, Receipts, Transfer Postings and Physical Inventory
• Sales – Document Types, Sales Orders, Billing (Order to Cash) / Training of super users in SD and MM modules
• Pricing – Pricing Conditions and Procedures for all the member cooperatives and User Exit changes
• Copy Control for Sales, Delivery & Billing and Output Determination
• Mapping Material Groups to G/L Accounts and Valuation Classes and Account Determination
• Order Management - Implementation Planning and Support / Unit and Integration testing

Senior consultant / Functional Lead / Lead Analyst

Confidential, CA

Responsibilities:

• Configuration of Material Master, Customer Master, Vendor Master, Enterprise structures (Plants, Storage Locations, etc), Material Groups, Product Hierarchies and Z-Sector for Product Hierarchies
• Order to Cash: Maintenance, modification and creation of new Classification and Characteristics for Materials (Variant Configuration) under various Class Types, Bill of Materials, Customer Hierarchy
• Transfer of Requirements: Requirement Classes & Types, Delivery Block Reasons & Scope
• Availability Check: ATP - Checking Groups, Control, Procedures by Requirement Classes, Schedule Line Categories or Delivery Item Categories; Product Allocation – Flow by Requirement Category / Schedule Line Category; Incompletion Procedures and Control
• Output, Text and Material Determination; Pricing Enhancements
• Order Management - Implementation Planning & Support / Integration testing / Post Go-Live support
• Problem solving and trouble-shooting in SD and MM modules
• Provide Comprehensive Level 2 support for World-wide Supply Chain Operations
• Order to Cash - Implement new processes, rollout of additional depots and application of service pack & version upgrades
• Gather business requirements, map to SAP functionality, prepare functional design & configuration rationale & unit testing
• Assist the Master Data team in providing data accuracy and completion monitoring for Master Data in R/3 (including Pricing, Customer & Vendor, Materials and BoMs)
• Worked closely with sustaining engineers to provide deep function module configuration/customization (for SD and MM modules) in R/3 to correct defects and implement enhancements – coordinating with OSS developers when needed
• Collaborated with support engineers (based on impact, severity, frequency, platform priority, etc.) in investigating and making recommendations from transitioning (through customization) to standard SAP functionality (where it was not previously available)
• Provided deep level support functional voids that are encountered in relevant SAP-SD activities, such as Sales, Goods Issues, Deliveries, Inter-Company Billing, Pricing Enhancements, Third Party and Drop Shipment Orders, Consignment and Sales Information System for Order Management
• Created Pricing to support flow from principal to various retail outlets and gas stations across the country. This required creation of new Order Types, associated Item Categories and Billing Types to distinguish between regular and unsupported orders. Several programs and User Exits were created and modified to achieve the necessary functionality including Financial interfaces / Training of super users on various SAP functional areas
• Configuration of Account Determination, Output Determination and Pricing Enhancements
• Testing for OTC, PTP and FI team developments using testing tools such as Test Director
• Order to Cash: Partner and Material Determination, Credit Management, Incompletion Control
• IDoc trouble-shooting, Stock Transport Order, Delivery, Shipment creation and confirmation, Output Determination for Shipments, Delivery Scheduling and Route Determination
• Performed system integration testing for the SD module in Order Management
• Configured new condition types, access sequences and pricing procedures according to the business requirements gleaned from discussions with Sales and Marketing departments
• Order to Cash - SD integration with MM and FI modules, particularly in respect to Stock Transfers, Revenue Account Determination, Tax Code and Tax Determination
• Creation of Customer-Material Info and Condition Records during Master Data preparation
• Assisted in implementation support for the SD Modules to prepare for a 4.6B upgrade. Performed configuration of Account Determination, Output Determination and Pricing Enhancements. Defined new reports and added a new plant to SAP System. Performed system testing for the SD Module.
• Designed new pricing procedures to meet the requirements and new routines for pricing conditions
• Developed access sequences and User Exits for Pricing
• Training of super users / Integration Testing / Post Implementation Support
• Problem solving and troubleshooting in the SD Module
• Training of super users from Sales and Marketing departments
• Corrected and modified pricing procedures including tax calculations in SD module as required by the Sales, Marketing and Financial key users
• Modification of the Order to Cash flow of information as per the company’s business methodology – in accordance with Credit Management and Accounts Receivable functions for FI module including standard and 3rd Party orders / Implementation Planning and Support
• Pricing Procedures creation for company divisions in consultation with Sales, Marketing and Finance
• Condition Records, Condition Types and Access Sequences for Procedures aligned with company’s product policies / Condition Types and Access Sequences insertion in proper Pricing Procedures
• Account Determination for transferring amounts to appropriate General Ledger Accounts
• Senior Consultant for the SAP Phase 1 SD implementation (4.6D)
• Actively involved in As-Is / To-Be studies, SAP mapping, business process reengineering, building Enterprise Structure, Customer Master data and Hierarchy design, Pricing mechanism
• Order to Cash: Integration with MM/FI module with respect to Stock Transfers, Revenue Account Determination, Tax Code and Tax Determination
• Customer-Material Info Records, Condition Types and Master Data for Order Management creation
• Developed batch determination for tobacco based products
• Created new pricing procedures, routines for contracts and sales orders
• Technical and Functional testing for code changes to new version using in-house developed test tool
• Modification of relevant structures mapped to updated structures in programs
• Documentation of coding and other processes carried out by development team
• Task delegation and object allocation based upon workload and experience
• Code testing, trouble-shooting and post implementation support / Handover to onsite personnel
• Documentation of business process documents for the sales process
• Integration testing, trouble-shooting and post-implementation support for SD module
• Order to Cash Implementation and configuration of SD module from branch to Head Office level in areas of Pricing, Billing, Shipping / Transportation from Plants / Country-wide sales branch rollout
• Configuration of Pricing Procedures, Condition Records, Customer Material Info Records, Master Data, One-Time Customer, Consignment Stock, Credit Management and Taxes (Country India Version); Data Migration and Cutover using LSMW
• Stabilization of overall sales cycle for Order Management
• Implementation of SD module initially in version 3.0F and later 3.1G and H
• Training to super users in Sales and Distribution module (version 3.0F, 3.1G/H)
• Business Process Re-Engineering Study (As-Is To-Be documentation)
• SD Module testing, trouble-shooting and post-implementation support
• Implementation of One-Time Customer, Inter-Company Stock Transfers and Order Fulfillment
• Configuration of Enterprise Structure, Customer Master, Condition Types, Material Master and Pricing Procedures along with Creation of Condition Records and Material Info Records
• Modification and Activation of User Exits for Pricing, Sales and Delivery processing

FunctionalInternet Project Management

Confidential

Responsibilities:

• Development of portals, web sites, online databases with custom made front-end GUI, FTP server space, bulk POP3 E-Mail accounts
• Created client base of over 500 customers in the metropolitan area
• On average doubled total revenues of the company and grew profits by 50% annually