Project/ Program Manager

Synopsis:

• Adept at Project/Program Management, managing multiple related projects, end to end management from concept, proposal to delivery especially Application Development projects involving end to end project management through entire project lifecycle.
• Track record of spearheading complex, multifunctional teams in developing solutions and delivering time bound projects that increase efficiency.
• Skilled in estimation, planning, budgeting, organizing, coordinating, Supervising project phases including scoping, requirements, construction, testing
• Domain Expertise: Healthcare, Financial services
• Expertise in managing project using web technologies like SharePoint, .NET, Java, CMS and Database - SQL Server and Oracle as well as Mainframe competencies using enterprise COBOL, VS COBOL, DB2
• Well versed in Pre-sales activities like responding to RFP/RFI capturing key competencies, pooling all inputs and incorporating them in the final bidding offer
• Core Competencies:
• Project/ Program Management
• Risk Management/ Issue Resolution
• System Implementation/ Configuration
• Oracle Project Portfolio Management as part of Oracle E-biz PPM , Oracle Project Resource, costing, billing, procurement management, Oracle Change Management, Demand Management
• Reporting Quality Assurance

Work Experience

Confidential

• Developed a new Quantum Request SharePoint system as an intake tool for all configuration requests, enhancement, project change request, production issues leveraging SharePoint functionality including workflow design in SharePoint Designer, InfoPath forms using XML, Excel Web parts for deploying reports, Lists and Document Library
• Coordinated all phases starting from kickoff, scoping, requirements, estimation, design, development, testing and post production support using project plans, gantt charts, project timeline, daily review meetings for planning and organizing activities
• Practiced Project Management involving Waterfall-Agile methodology hybrid leveraging Scrum best practices to manage day-to-day operational and scope aspects of projects. Created user stories for Sizing and Estimation, sprints, sprint planning, spring execution, daily stand ups, burn down charts.
• Transitioned from current state Claims processing system involving Mainframe on COBOL to future state involving Claims processing on TriZetto Facets using Java and SQL server, involving 837 Institutional and Professional electronic claims, paper claims, ITS Blue card, Medicare crossover and Medicaid.
• Implementation plan capturing the migration path involving all the Environments, from Dev, Test, PPRD to Prod instances, Impact analysis, Environment readiness, implementation tasks including integration id's, Prod Cutover, ensuring the availability of App, Web servers and hooking up to Database servers
• SIT/UAT readiness including putting together a comprehensive Test Plan, Test data load, Test accounts, Test cases, Test scripts, execution of Test scripts, online validation and processing, sharing results with Business UAT team, Sign off on cutover to Production during Business checkout window
• TriZetto Facets Configuration changes involving Facets workflow, PCA, Pend and release of claims, ITS home claims status updates, Business rule changes impacting workflow warning, workflow routing updates
• Team size greater than 15 resources globally distributed and scattered in waterfall and Agile project environment.

Confidential

• Put together WBS, Project Plan in Microsoft Project and PPM, encompassing all project activities starting from Initiation to closure. Baseline the plan and monitor the progress of project at regular intervals, manage scoping, requirements, roll out, SIT, UAT, Implementation, and Cutover phases.
• Generate, Collect and Collate data for producing Weekly Status reports, Monthly Dashboards, presenting the project status, project timeline during weekly checkpoint meetings, provide outline of project plan during steering committee meetings
• Developed Test cases and test scripts covering the testing hot spots using True Client protocol, benchmark performance metrics, review the test results, identify problem transactions, set up test environment, conduct remediation, Performance test checkpoint
• Coordinated Management of Release activities using HP Service Manager, finalize paperwork, put together implementation plan, downtime plan, list of impacted CIs, All layer Failover including server failover, database failover, Failover rehearsal, direct RFC during design, authorize and implementation phases
• Prepare budgets using ranging from 150,000 to 400,000 using HP PPM.

Confidential

Current Responsibilities:

• Spearhead multiple related projects involving ICD 10 readiness review, Migration of Membership, Medicare data, Business Rules changes, aimed at accomplishment of strategic business other organizational objectives as part of Quantum project
• Handled project building an Interface known as Empire between the legacy mainframe systems and modern Facets system. Individual and small groups membership data to be migrated in 1st phase followed by mid size and large groups in 2nd phase
• Managed Budgets for multiple projects 300K
• Focus on usage of Blaze advisor tool for creation, deployment management of rules to facilitate decision making, separating rules logic from operational application and automating decision making within transaction stream in Java/J2EE environment.
• Lead teams comprising of Developers, Tech Leads, Business Analysts, QA in a globally distributed and geographically dispersed environment

Confidential

Responsibilities:

• Partnered with project sponsor to define project goals, scope, schedule, and budget related to Custom Application Development Oracle E-Business PPM, Java/J2EE application development.
• Assisted the users/ local community during after upgrade in resolution of complex issues through an in-depth evaluation of multiple factors. Developed plans in Oracle PPM, resource utilization and reports generation using various features of the tool
• Developed solutions pertaining to project, resource, portfolio, finance, demand deployment management in Oracle E-Biz PPM, in line with SOA. Review the Database Management system, Meta Data, Mater data for generating reports, Master data analysis, standardizing data by incorporating rules to eliminate incorrect data, generate reports
• Reviewed the PPM Relational Data Model, meta data, queried the database, created reports using JSP, HTML, JSPF, Analyzed Data model to enhance understanding of data flow and field population.
• Leverage JIRA for defect tracking, creation, resolution, analysis, investigation and closure
• Lead development of Intranet Application based on SharePoint 2010, .NET, SQL Server Sales-Force Integration

Wipro Technologies

Confidential

Responsibilities:

• Developed and set up Rapid PMO designed for expedited deployment of PMO pack at client site.
• Focused on rationalization of legacy systems based on IBM Mainframe using COBOL between two merging banks and implemented new cross enterprise solutions utilizing Agile methodology for development.
• Review data, generate in-depth data analysis and reports
• Mapped Service Code mapping between billing systems of Account Analysis and CAP of legacy Mellon and BNY respectively.
• Developed business models for various products from billing perspective and rendered revenue variance data based on merger between products of two banks.

As IT Governance consultant -

• Involved in development of IT governance organizational structure for conceptual, functional implementation level designing of reporting linkages from CIO and Program Director to the Tower positions.
• Pre-Sales activities involving response to solicitation from Clients for RFP/RFI based on preliminary requirements for commodity or service, providing inputs from PMO/IT Governance standpoint highlighting achievements in delivering solutions centered around IT Governance for Project/Program management
• Defined future state PMO, Change Management, Demand Management, Portfolio Management, Application Management and Risk Management processes.
• Aligned project management process to PMBOK and COBIT framework.
• Defined roles responsibilities of key personal for IT Governance through generation of RACI chart.