SUMMARY:

• Over 20 years of experience for Information Technology as a Regional IT System Administrator, IT Manager, IT Project Manager, IT South Asia Pacific Coordinator, IT Technical Support, Network System Manager, Telecommunication System Manager, and ERP Project Manager.
• Extensive expertise in “HANDS ON” Systems Administration, Planning, Designing, Architecture, Budgeting, Monitoring with Cyber Ark and Tivoli, Control, Consultant and Implementation.
• More than 15 years performing Systems Administration and Network Architecture implementing LANs and WANs in several locations using SDN to reduce IT costs and for solid performance implementations.
• Worked in many kinds of business models for companies such as Confidential (manufacturing company) for almost 15 years (to handle Indonesia sites to ASIA sites), then moving to Confidential (trading and manufacturing) where I was IT Manager and performed Systems Administration and Project Management for an Oracle Warehouse Management System (2 years), then continued as Infrastructure and ERP Cloud Enterprise Project Manager in Confidential .
• I was also Project Manager of an IT Infrastructure project at Confidential and performed Systems Administration duties.
• Global Project Manager and System Administrator of Hardware (Server, Desktop, Laptop, Backup Storage, Telecommunication data and Network Device System) and Software Delivery Services Management in Confidential .
• Performed Network Infrastructure Devices Technical Implementation with Cisco Switches 3750 series, 3850 series, 4500 series, Call Manager IP Phone, Cisco Router - - leveraged 15 years of Cisco technical skills.
• Technical Support Manager with good solutions to maintain and solve customer troubleshooting for Linux, Windows OS, AIX OS of IBM xSeries P5, P6 and P7.
• Completed the upgrade of patching an OS system.
• Supported VMware, Oracle VM to do the BI Cognos Implementation.
• Provided Technical Support Cisco UCS, SAN storage system, and VMware ESXi environment.
• Monitored infrastructure system with Cyber Ark and IBM Tivoli in Confidential .
• Supported Voice and Data Telecommunications as Architect for Wide Area Network System.
• Project Manager of Oracle E-business application migration in AIX OS, Oracle WMS, Y2K, SOX, Infrastructure Integration and Migration, Change Management, Lotus Notes Migration with Rewards.
• Windows System Project Manager Roll - out and implementation: Naming Convention Standardize, Active Directory, Domain, Global Policy Management, DNS, DHCP.
• Planned, designed and implemented DR(Disaster Recovery), provided all testing practice, Security System, Storage, Fault Tolerance System in LAN and WAN with zero downtime.

SOFTWARE PROFICIENCIES:

Visual Basic, HyperV

Microsoft Project

Microsoft OS, MAC OS, VMware

IBM Tivoli

Cyber Ark

PROFESSIONAL EXPERIENCE:

Confidential, Los Angeles, CA

System Administrator and Project Manager

Responsibilities:

• Performed Systems Administration.
• Developed Planning, Designing, Reviewing, Approving, and Reporting, Task Process and Check Listing of the project execution through delivery.
• Provided systems documentation to ease the training and maximize the use of the new infrastructure.
• Implemented new system’s infrastructure.
• Managed and provided technical support.
• Developed IT recommendations for future application systems development.
• Analyzed the hardware and software “in use” to create a more efficient application to support business .

Confidential

Senior Systems Administrator

Responsibilities:

• Managed hands-on all of Confidential PT, Helpdesk Support, Infrastructure Integration and Administration of all Windows projects, LAN & WAN and Telecommunications to integrate all 10 branch locations.
• Project Manager of ERP Application Acumatica.
• Architected all Network Infrastructure with IT Standard Infrastructure.
• Developed new design of Naming Conventions for servers, desktops, laptops, print queues, devices, routers, switches, and telecommunication data upgrades.
• Employed VMware ESXi Environment for the storage with NAS Infrotrend and RHEL Linux admin to design the Mikrotik LAN and WAN.
• Decision maker to resolve/improve IT investments
• Managed all Information Technology for the other three (3) companies owned by Confidential
• Built relationships with suppliers to ensure superior hardware and software supplier support.

Confidential

Senior Systems Administrator

Responsibilities:

• Systems Administrator to all of IT.
• Provided functional IT Helpdesk Support
• Provided IT Infrastructure Integration support for the Windows projects -- LAN & WAN
• Met Service Level Objectives for Telecommunication Voice and Data connections for 17 branch locations.
• Led Oracle Warehouse Management System design, development and implementation
• Worked closely together with supplier and consultant of WMS.
• Managed huge team of almost 30 technical staff from six departments.
• Interviewed users to gain and document their knowledge and computer skills.
• Manage all of IP Phone System Integrations.
• Performed as a BI Cognos Analyst
• Developed Oracle Reporting and QlikView (BI) reporting system.
• Managed required changes of the infrastructure to meet IT standards for infrastructure and administration, along with developing implementing and maintaining the system.
• Developed the Disaster Recovery Plan and security system for LAN and WAN and Telecommunication data. This supported business processes in a 24x7 environment (without downtime) so the Data Center could run meeting fault tolerances; included a robotic Storage Backup system.
• Implemented the IBM xSeries P7.
• Migration the Oracle System.
• Installed the OS Patching to update the OS of AIX in P7 to match the Oracle E-business version.
• Ensured the VMware system supported the development processes in the implementation of the BI Cognos system.
• Supported Linux and OVM to run Oracle reporting system.
• Built relationships with suppliers to ensure superior hardware and software supplier support.

Confidential

Regional IT Administrator

Responsibilities:

• Managed all of Confidential Indonesia Informatics projects
• Managed Helpdesk Support.
• Managed Infrastructure Integration projects
• Developed, implemented, maintained and administered LAN/WAN and Telecommunications.
• Conducted audits to ensure no illegal software or applications were loaded onto the company’s Informatics infrastructure.
• Managed the BPIC migration and SAP Implementation.
• Manage the budget, controls and operations.
• Provided Technical Support to IT, ICT and IS.
• Monitored the Data Center with Cyber for to ensure performance, and to proactively provide cost-effective solutions.
• Manage Safety, Security, Disaster Recovery, and Storage Backup to Data Center.
• Manage all of Lotus Notes Database, Exchange, Outlook, for the Design, Support and Administration
• Operate and Maintain corporate network and critical networks, protecting Network assets
• Investment of all this integration project .

Confidential

IT Coordinator/Administrator

Responsibilities:

• Manage all IT infrastructure in the regional sites
• Project Manager to design and implement Disaster Recovery Procedures as part of Business Contingency Plan.
• Arranged cost-effective IT infrastructure technology.
• Managed Unix/AIX ERP i2 applications.
• Project Manager of i2 application upgrade in APAC, Confidential pro upgrade (India), and Lotus Notes Domino migration in APAC.

Confidential

IT Manager

Responsibilities:

• Manager of all IT infrastructure, ERP applications, Windows OS, Lotus Notes, Security System, Storage Backup System, DRP.
• Project Manager of Sarbanes-Oxley compliance for all APAC branch locations.
• Responsible for all IT infrastructure for Technical Troubleshooting, training the users to enhance the users knowledge and skill set to use their computers
• Provided Systems Administration, Network Engineering and Technical Support to South East Asia County