Project Manager Resume
Estee Lauder, NY
EXPERIENCE SUMMARY:
- 15+ years of SAP Consulting experience on projects in US, UK, Germany, Japan and India across Media, Pharmaceuticals, Utilities, Chemicals, Manufacturing and Retail industries; 9 full life cycle implementations
- 7 years of deep domain experience in the Media & Entertainment sector with emphasis on the Confidential, TV distribution and Intellectual Property Rights Management sectors
- Big 4 SAP Consulting experience
- Managed Executive relationships at a VP/Director level
- Led SAP projects in various roles as Project Manager, Technical Development Lead, Cutover Lead, Data conversions Lead, EDI Interfaces Lead, Performance Testing Lead managing teams of up to 40 SAP functional/technical resources
- Led/Managed all stages of the project lifecycle from Pursuit, Design, Build, Testing, Cutover, Go - Live, Project transition and Production Support
- Farm existing accounts for add on Sales
- Practice Development Activities
- Involved in multiple practice development activities that includes Competency generation, Training, Recruiting, Mentoring, People Management
AREAS OF EXPERTISE:
- Project Management
- Executive Relationship Management
- Distributed Delivery
- Sales Proposals/Orals
- Technology Architecture/Integration
- Product Management
- Consulting
- Client Presentations
- Vendor Management
SAP EXPERTISE:
SAP Project Management, Technical Integration Management, Interfaces Team management, Cutover management, Data Conversion Stream management, Technical development management,Performance/Stress Testing management, String Testing Management
SAP Integration (EDI/IDocs/ALE);SAP CRM, ABAP/4,RICEF Developments,Workflow, SAP Archiving, SAP BW, SAP CRM, SAP ECC
Technical experience in SAP SD,MM,FI,PP, PM, IPM, IS Retail Dispute management (FSCM) modules
WORK EXPERIENCE:
Confidential, Estee Lauder, NY
Project Manager
Responsibilities:
- Project Manager for the SAP archiving project
- Project Leadership, Executive Relationship Management, Project Planning, Scope/Timeline/delivery tracking, Escalation resolution, Provides leadership for design, build, testing phases
- Leads the activities of 11 resources to implement an archiving solution in the SAP ECC and BW landscape through multiple waves
Confidential, Burbank, CA
Project Manager/Technical Development Manager
Responsibilities:
- Responsible for the SAP Technical development and Integration aspects of the project; Technical Design and delivery of technical developments
- Manages the executive client relationships at a VP/Director level
- Collaborates with client leadership in all project planning/execution/staffing activities
Confidential, Burbank, CA
Performance/Stress Testing Lead
Responsibilities:
- Developed the performance testing approach document and managed the performance testing project plan
- Led a performance optimization team of 10 SAP functional and technical consultants to identify and optimize the key performance painpoints in 8 areas in the new SAP IPM CRM solution.Performance in these areas was improved by 20-70%.
- Managed the stress testing activities with multiple teams to simulate testing around the production environment scenario
- Executive status reporting to the Client VP on a daily basis
- Developed the data management approach document and managed the data management project plan
- Led the activities of 27 SAP functional, SAP Technical, Middleware and LOB team resources to coordinate the SAP data migration activities and legacy data cleansing activities
- Led design discussions and provided Integration leadership to functional/technical resources to resolve key functional issues and freeze the functional designs
- Developed the conversion strategy for scheduling cutover and go-live
Confidential, Burbank, CA
SAP EDI Production Support Lead
Responsibilities:
- Managed the transition plan of 650+ B2B/A2A Interfaces to a Confidential Application management support organization;
- Managed a14 person team that handled the B2B/A2A Interfaces production support across North America, EMEA and APAC territories;
- Exceeded the client's expectations by reducing the ticket backlog to the stretch target set by the Client VP
- Managed the Project plan for the development of 120+ EDI deliverables
- Collaborated with the Client leadership to define EDI support strategy and to optimize architecture/processes;
- Planning transitions of projects to production support; Managed resource rampups for the new requirements
Confidential, Burbank, CA
Project Manager
Responsibilities:
- Managed the project to develop a SAP tool to facilitate idoc error resolution.
- Rolled out the functionality to users globally.
- The tool is used by users globally and is used by senior business leadership to track issues daily
- Led discussions with the business executive leadership to identify EDI pain points and to solution architecture
- Led a team of 7 SAP functional and technical resources to translate the business requirements into the final product
- Collaborated with the training team to roll out a EDI training that trained 50+ users
Confidential, Burbank, CA
EDI Interfaces Manager
Responsibilities:
- Managed the project plan for EDI workstream for the 250+ SAP B2B interfaces developed for the US Implementation;
- Reported status to Client VPs on a daily basis
- Coordinated the activities of 14 resources to deliver the EDI developments on schedule
- Managed 2 key Vendor relationships to ensure that EDI developments at the Vendor were completed on time;Coordinated the String testing activities with the Vendors
- Designed and implemented the post go-live stabilization metrics to be used for the project;
- The post go-live metrics enabled the executive management to get a clear status and identify painpoints during the stabilization period
- Acted as the business interface for production support EDI issues during the stabilization period after go-live
- Designed and developed SAP enhancements/reports/BW extractors
SAP Consultant
Confidential, Philadelphia, PA
Responsibilities:
- Modification of SAP enhancements,reports
- Estimated/Budgeted the project and presented the business case for the project to the client management for IT approval
- Managed the project plan and coordinated the build/testing/go-live activities
- Design/Implementation of archiving of Supply chain objects( Sales orders, deliveries, billing documents, purchase orders, material documents shipments, shipment costs, LIV Invoices, freight rate condition records)
- Responsible for the SAP archiving design and implementation of CO Items and IDocs
Sr.Systems Analyst
Confidential, Wilmington, DE
Responsibilities:
- Developed and Managed the Cutover Project plan to transition the business through the promote and go-live phase to implement a smooth cutover
- Led the activities of 40+ resources for development and execution of various cutover activities
- Risk assessment planning, Blackout activities planning, Software promote activities.
- Collaborated with the Conversions team to sequence/ schedule cutover conversions loads,
- Collaborated with the business team to assess and plan critical business activities during the cutover period
- Design the post Go-live metrics;
- Managed the data collection and reporting process on the metrics during the stabilization period.
- Managed the data conversion plan for the loading of 35 data objects in 2 cycles of data loading
- Managed the 3 person technical data conversion team to execute the dataloads per the project timelines
- Data Governance; worked with the Client data lead for data scrubbing; Technical design; Client status reporting,
- Handled the additional responsibility of the technical lead for 1.5 months;Led a team of 20 developers (onsite and offshore) and managed the technical development plan
- Managed a project plan to track deliverables and budget
- Managed a team of 6 associates delivering 50+ developments in 6 months
Confidential
SAP Technical consultant
Responsibilities:
- Responsible for the archiving of workitems; Design, Planning, Testing of archiving for workitems
- Developed extractor ABAP reports for interfacing with a thirdparty tool
- Managed the project plan and all project activities to deliver 40 plant maintenance reports in 4 months
- Led a team of 16 SAP functional and technical resources
- Developed a functional review sheet which was used later adopted as a standard in all the Japanese projects in the SAP division
Confidential
SAP Technical consultant
Responsibilities:
- Developed SAP data conversion programs, reports/user exits for SAP reorganization project
- Managed a team of 5 associates delivering 30 interface developments in 5 months;
- Deliverables tracking, Interfaces design,work assignment, issue resolution; team management
- Managed all SAP support issues handled by the team;Co-ordinated a team of 20 functional/technical resources to resolve issues in a timely fashion; Client status reporting
- Technical consultant working on a dialog programming development for SAP's client