SUMMARY

• Scrum evangelist and coach, 6+ years’ experience in Scrum
• 10+ years’ experience in Project Management.
• 8+ years managing leaders (Scrum Masters, Dev. Leads, Project Managers)
• Have led conversion to Scrum from waterfall, as well as implementing Scrum for newly formed teams
• Conversant with Kanban, XP and SAFe Agile methodologies
• Multiple Project/Backlog/Sprint tracking tools including MS - Project, JIRA, Clarity, VersionOne, Rally, MS-TFS, VPMi, RPM, MS-Sharepoint
• Industry experience in Financial Services, eCommerce, and Healthcare
• Multiple concurrent projects completed on time/on budget
• Program Management for a top 50 Internet Retailer, Fanatics
• Project Management for solutions consulting firm specializing in Healthcare/PBM for CVS/Caremark
• Project Manager/Scrum Master for Credit Card mobile application at Confidential
• 21 years in varying roles of increasing responsibility with Confidential )
• Software Development Management of pharmacy systems for Express Scripts Specialty Division
• Championed and Implemented Business Intelligence team using Business Objects, Xcelsius, Teradata, and Oracle 10g
• Experience interviewing, hiring, managing performance, coaching, mentoring; motivating; inspiring accountability and leading teams to excel.
• Certified Professional Scrum Master

TECHNICAL SKILLS

• Scrum; Agile; Offshore development; creation of PMO; development frameworks: waterfall; spiral; CMMI; PMI / PMBOK based; modified RUP and “hybrid” methodologies, Data Warehouse; ETLs; Business Intelligence
• BI Tools (Informatica, Teradata, Business Objects, PL/SQL, Xcelsius); Oracle 10g/11g, MS-SQL Server, UDB (DB2/DB400), Analytics
• All phases and creation of Software Development Life Cycle (SDLC), MS Project, Enterprise Project Manager
• JIRA; RPM, VPMi, Mercury (now HPM);l CA-Clarity; BrightWork; Rally; Java/J2EE, ASP, .Net, SQL, C#, Centura (Gupta), VB, HTML, JavaScript, JSP’s, Lotus Notes/Domino, COBOL, VSAM MS-Visual Source Safe / MS-Team Foundation Server.

PROFESSIONAL EXPERIENCE

Confidential, West Chester PA

Project Manager

Responsibilities:

• Responsible for all aspects of projects from initiation to implementation
• Developed collaborative team in a highly siloed environment using Scrum principles of empowerment and transparency
• Created funding requests, purchase orders, interviewed and hired external resources, reviewed and approved project related expenses

Confidential, Wilmington, DE

Agile Coach Level III / Scrum Master

Responsibilities:

• Focused on merging functionality from CapitalOne core systems to former INGDirect core, Mumps/GT.M based Profile (FIS/Systematics) system, as well as Java based internal Deposit Ops systems as part of SAFe portfolio
• Pioneered business value metric with business owners
• Lead daily scrum of scrums in addition to all team ceremonies
• Strong participant in Scrum Master Community of Practice

Confidential, Newark, DE

Scrum Master/Program Management Team

Responsibilities:

• Developed common schedule for all Scrum teams within program
• Coached other Scrum Masters in story construction, Scrum facilitation, backlog grooming and JIRA use
• Program Manager WARP/SuperChrome (Chromium based) program, as well as ScrumMaster for one of four workstreams in program

Confidential, Wilmington, DE

Project Manager and Scrum Master

Responsibilities:

• Established Product Backlog and Sprint operations (StandUp, Planning, Review Demo and Retrospectives) using Scrum/Agile framework for newly established team
• Led successful implementation of application security improvements on/ahead of schedule
• Improved Team Performance 33% over a 3 month period

Confidential, Jacksonville, FL

Program Manager, Payment and Shipping Services

Responsibilities:

• 30 + resources in matrixed Scrum framework.
• Integration with vendors including Chase PaymenTech, Ceridan SVS, ProShip, MSI Landed Cost, CCH Tax Services
• Led cross-platform payment and shipping services for 1,100+ partner sites(NFL; NBA; NHL, and NASCAR webstores), migration to Service Oriented Architecture and Systems and processes for new 500K sq ft distribution center

Confidential, Somerset NJ

Senior Project Manager

Responsibilities:

• Led Team of 45+ in 4 worldwide locations migrating legacy PBM benefits system
• Project budget of $2.5 million. (Revenue of $4.5 million)
• Pilot team for conversion to CA-Clarity
• Improved productivity and engagement of offshore team by implementing detailed repeatable Agile processes

Confidential

Sr. Manager, Midrange Systems

Responsibilities:

• Led conversion from waterfall to Scrum
• Managed multiple teams (5 direct, 30+ indirect) coding, testing, and releasing monthly enhancements to core pharmacy software:
• Pharma PAP/Reimbursement Web/eCommerce teams
• Pharma Business Intelligence and Data Analytics
• Centura/Gupta/Oracle teams supporting core enterprise system
• Production Support and Tier II Helpdesk team
• Primary IT liaison for all Pharmaceutical company relationships for Express Scripts Specialty Divisions
• Determined project scope, obtained funding and guided multiple concurrent projects; 12+ mm in overall project cost;
• Negotiated and delivered private label websites for Pharma, PAP and Reimbursement clients
• Developed transition model, coached and led ScrumMasters and Product Owners, developed and refined velocity metrics, created backlogs and worked through process transition “pain points.
• Instituted offshore teams, saving ~75K /month in contracting costs
• Improved quality in client interface data by 65% through process changes, and coaching/mentoring team
• Conceived, championed and developed BI and Analytics team for internal operational areas and Pharma clients
• Increased client billable hours by over 200% for Web/eCommerce projects
• PM for 750K development project (“Promise to Deliver”) to on-time delivery via scope negotiation and milestone adherence
• Developed SDLC to robust PM centric framework while acting PM on multiple simultaneous projects

Confidential

Director, Product Development/Product Support

Responsibilities:

• Managed Support and Development efforts for Bankway ™, on four host platforms (MVS, VSE, AS/400, Sun Solaris)
• Supported COBOL, VSAM, CICS and VB 6.0,.Net, SQL Server technologies.
• Software generated over 40 million dollars in revenue
• 6 direct, 60+ indirect reports; annual budget of 3.5+ mm.
• Tactical planning and execution of tri-annual software releases and programming support.
• Strategic planning of staffing, budgeting and feature development 3-5 years out
• Formalized role of PM in identifying and prioritizing enhancements,
• Instituted a dedicated Quality Assurance area, and formal PMO yielding substantial reduction in product defects (bugs)
• Reduced releases from 30-50/year to three scheduled majors and twelve minors per year
• Coordinated development process audits (SAS70, FFIEC; Sarbanes-Oxley) by in-house & outside agencies.

Confidential

Manager

Responsibilities:

• Led projects from conception through implementation; vendor and in-house developed solutions, 15 direct reports
• Projects
• State of Washington bond issuance website using J2EE/Weblogic/UDB
• Delivered project early and under budget. Increased direct annual revenue by $1.25M
• DTC/PIM interface for Money Market Instrument trading system
• Commercial Mortgage Backed Securities reporting website, generating $5mm annually
• Corporate Trust websites using J2EE/Weblogic/UDB supporting $54mm in annual revenue
• Managed client server and web-based projects from conception through implementation
• People leadership of technical teams
• Websites for Corporate Trust product line
• Mortgage Portfolio Database;