SUMMARY:

• 20 years experience developing and managing core business system and web application implementations through all phases of project and change management life cycle
• Keen ability to foster respect and trust with stakeholders and colleagues, building strong professional relationships at all levels ;executives, managers, team leads, and individual contributors or end users
• Executive oversight and hands - on management experience with all facets of project/organizational management; overall accountability, work planning, estimating, budgeting, and resource planning
• Delivery expertise garnered from large-scale custom applications, web based marketing campaigns using both Agile and Waterfall methodologies

TECHNOLOGY & SOFTWARE PLATFORM EXPERIENCE:

• Drupal
• J2EE, JSP, Java
• BEA WebLogic
• VB, ASP, ASP.net
• CRM
• Oracle, Oracle Reports
• .Net
• SSRS
• Appcelerator/Titanium

PROFESSIONAL HISTORY:

Confidential, Wayne, PA

Senior Project Manager

Responsibilities:

• Project Manager/Scrum Lead, ePRO system and Rater Station tablet projects
• Managed the development of the electronic Patient Report Outcome (ePRO) system capable of deploying clinical studies to both iOS and Android mobile devices
• Led User Focus Groups (UFG) defining and prioritizing enhancements and upgrades to the system
• Delivered validated system according to Bracket’s SDLC process-also CFR part 11 compliant
• Led team in developing tablet-based version of Bracket’s Rater Station software, ensuring Android tablet app integrated successfully with existing web and backend systems
• Developed software upgrade and deployment model using a web based solution to push software upgrades and study configuration updates to field deployed mobile devices
• Special Projects and Additional Duties
• Oversaw implementation of client-specific Technical Delivery (TD) projects delivering study configurations and customizations using Bracket’s Rater Station software
• Directed Project Management activities, providing project oversight, overall guidance and direction, and an issue management escalation point
• Supervised all Technical Delivery Project Manager and Business Analysts
• Guided internal efforts to redesign the project management and delivery processes
• Championed use of Team Foundation Server (TFS) to standardize project delivery process
• Worked with management and team leads defining PI Agile delivery processes

Confidential, Ft. Washington, PA

Global Digital IT Lead

Responsibilities:

• Managed implementation of social media campaigns and desktop and mobile websites for Zyrtec, Tylenol, K-Y, Benadryl, Sudafed and Pepcid brands
• Managed projects ranging from simple technology migrations to multi-channel marketing efforts spanning web, social media and CRM
• Coordinated efforts of vendors, brand and external agencies while managing concurrent initiatives
• Implemented 20 successful digital projects over 18 month period
• Managed contractor Project Manager resources ensuring consistency, quality and general adherence to JNJ policies and procedures
• IT Point of Contact Supporting OTC and Nutritional Franchises
• Served as primary contact between Business Relationship Management (BRM) group and Global Digital IT for purposes of demand planning, overall project engagement and vendor relationships
• Provided first level support and escalation triage for areas such as technology capabilities and technical questions, project estimates, delivery process, project management and vendor issues

Confidential, Conshohocken, PA

Senior Project Manager

Responsibilities:

• Managed multiple initiatives concurrently, coordinating efforts of offshore vendors, internal IT infrastructure staff, Brand team and external agencies
• Worked in a complex environment bringing together elements from a content management system, Java/J2EE back end with a front end comprised of both JSP and Flash elements

Confidential, Austin, TX

IT Manager

Responsibilities:

• Led department’s support of Child Care Licensing mission critical software systems
• Managed staff of eight (8) delivering application design, development, maintenance, and support of internal and external web applications to license/report on 43,000 licensed child-care facilities
• Saved State of Texas thousands of man-hours annually by doubling functionality to enable increased self-service processing 

Confidential, New York, NY and Austin, TX

Senior Manager/Manager/Consultant/Analyst

Responsibilities:

• Established PMO Processes and workplan
• Coordinated efforts of 10 team leads to establish enterprise work plan for the Primary Care Case Management expansion of the Texas Medicaid & Healthcare Partnership ($86M contract extension)
• Established project governance structure and oversight committee. Facilitated status reviews, resolved management issues, and led risk management processes
• Confidential Project Manager: Managed all project and financial reporting activities for $8 million project
• Directed 28-person project team across Maintenance, Help Desk, Testing, Application Development, Cultural Change Management, Operations Management, and Technical Architecture
• Led Mobile Inspection System implementation from handheld device and feasibility assessment through full-scale pilot, as well as design, development, and deployment of resulting system
• Led and participated in business capture (proposal management) efforts for opportunities ranging in value from less than $1 Million to over $1 Billion in potential revenue
• Application Development Lead, Requirements Management, Design, Programming, and Testing Analyst/Lead