Configuration Manager Resume Profile
OBJECTIVE
Leverage my experience while continuing to be challenged. 18 years of experience delivering mission-critical, full life-cycle projects on-time and on-budget for the Pharmaceuticals, Finance, High tech, Telecom and Retail industries projects and services. My background in Agile coaching, Portfolio, Program and Project Management, Release Management, Process Management, Technical Management with strong IT skillset represent a unique combination of disciplines. Personally, I have the drive and determination to consistently achieve success as a leader in all of the organizations that I have worked with in the past.
SUMMARY
- PMI certified Project Management Professional PMP , Scrum Alliance certified Scrum Master CSM , ITIL Certification with 18 years of IT Experience
- 12 year of Project Management experience with 14 years of Software configuration and Release Management experience
- Eminent project and program management expertise with proven ability in delivering complex, multi-track programs to an acceptable level of risk by balancing scope, time, cost and quality.
- Ability to effectively transform or build PMO both waterfall and Agile .
- Managed large implementation projects staffed more than 65 diversified resources
- Managed staff, change control, audits, and release activities for over 100 applications supporting over 250 software developers for major pharmaceutical client
- Provide leadership for both development and infrastructure projects.
- Ability to effectively defining milestones, deliverables and communicate project scopes, requirements to stakeholders and sponsors
- Well-versed in leading diverse and dynamic teams including onsite/offshore working model, performance evaluation, mentoring coaching team.
- Strong understanding and hands-on expertise in agile coaching. Experienced in managing projects in distributed Agile environment US, India UK .
- Excellent interpersonal, collaboration, client management and negotiations skills
- Project Management, Change Management, Risk Mitigation, System Integration, Client Relationship Management, Business Development, Demand Management, Resource Management Team building
- Developed and implemented Enterprise wide Release Management process using Agile Scrum
- SAP All-in-one and ASAP methodology, Scrum, Waterfall and RUP methodology
- Developed project management, release, configuration management process.
- Developed implemented SDLC process for various industries including quality gates for TDD, unit testing and code coverage.
- Developed and implemented ITIL process for service support and delivery
- Good knowledge with virtualization, disaster recovery, building NOC, consolidating apps and database, storage and compute platforms for small, mid and large business
- Strong knowledge in Sharepoint and Business intelligence implementation and development.
- Excellent experience in build and deployment automation using ant, AnthillPro, Luntbuild, Cruise control, Hudson, Ivy and Openmake products
- Managed and used various Agile tools including Rally, VersionOne and Pivotal tracker
CORE COMPETENCIES
- Portfolio, Program and Project Management
- Process Management
- Infrastructure including compute, networking and storage Management
- Software Configuration, Build and Deployment Management
EXPERIENCE
Confidential
Sr. PMO Consultant
Responsibilities
- Create and implement PMO process and standards based on BAC project management methodology
- Provide guidance for Waterfall to Agile transition and support Agile programs and projects
- Implement Project Server and Sharepoint
- Design and create reports using Analysis services and project server/Sharepoint warehouse database
- Deploy custom reports to reporting services
Confidential
Sr. Project Manager
Responsibilities
- Develop and manage project management practices and provide a roadmap for PMO setup within Harbor Freight Tools
- Manage Network Remediation program which includes uplifting data centers and distribution centers, increasing capacity and connectivity. Program estimated cost: 8M
- Create bio metric dashboard for IT health directly related to metrics driven project management practice
- Manage portfolio of 22 projects with various IT coordinators
- Work with supply chain to manage data center build out, replace existing distribution software and constructions related to IT.
- Oversee network, compute and storage activities for all projects
- Conducted workshop session to identify process gaps and created a roadmap to adopt best practices
- Created IT Infrastructure budget for next fiscal.
- Successfully completed call center migration project from legacy to Cisco solution
- Leadership for IT Strategic initiatives including IT process gaps and IT infrastructure vision
- Work with Service desk to improve processes using ITIL best practices
- Designed and implemented enterprise wide SharePoint implementation
- Working with vendors for CMDB adoption within IT
Confidential
Senior PMO Project Manager
Responsibilities
- Responsible for setting up the Project Management Office for Elite division of Thomson Reuters, upgrading the services, service levels quality, formulating and executing the transformation strategy from waterfall to Agile.
- Coached Project and Product Managers to use Project Management best practices to run their operations
- Introduced proven strategic PMO methodology inclusive of issues and change management, communication and risk management, project tracking and reporting both internal and external clients
- Monitored and tracked strategic projects to ensure consistency and satisfaction of interface requirements for existing and newly developing systems
- Develop project budgets, forecast, actual, variance reports, EVM for both waterfall and Agile projects
- Designed and implemented customer focused Enterprise Release Management process with Agile Release train
- Implement Project Server 2010
- Support Thomson Project Management practice, vendor management and mentor Scrum Master
- Managed transformation to Agile PMO including Portfolio, Program and Scrum team
- Mentored, coached Scrum principles for distributed teams including project managers, product managers, development, QA and scrum masters using Rally and TFS
- Designed and developed metrics to support organization providing visibility on projects regardless of methodology that was used.
- Implemented Project Server 2013 integrated with Team foundation server, Sharepoint and Project Web access.
- Managed TFS ALM implementation
- Designed process for enterprise release management practice using Agile model
- Developed Project, Program and Portfolio dashboard using Business Intelligence for stakeholders.
- Designed and implemented Executive Dashboard for Enterprise level KPI reporting/metrics using SSAS and charting technologies and Sharepoint
- Design and create custom reports using Analysis services and project server/Sharepoint warehouse database
- Deploy custom reports to reporting services
- Coordinate offshore team and manage vendors.
Confidential
Owner
- Designed merchandise and ticketing system for entertainment industry
- Designed payment solution connected to authorize.net for transaction services
- Created mini financial product to capture AP, AR and monthly payment cycle for fund distribution
- Provided consulting to plan organization for media industry
- Acted as product owner and took the responsibility to define product structure including writing user stories and acceptance criteria
- Create product lifecycle plan and provided product timeline for accomplishment in detailed plan which included the growth project budget and what if scenarios
- Created roadmap for operations including downsizing and offshoring development
- Coached, mentored and trained onsite and offsite team in Agile methodology
- Created business intelligence plan and roadmap for product
- Provide Implementation services for OpenERP financial
- Engagement with Micro strategy for business intelligence product solution
- Engaged with a partner to create a complete ALM using open source products
- Provide consultation for moving into cloud solution
- Created Agile training for corporate
Confidential
Project Manager/Program lead
Responsibilities
- Conceptualized and launched a IT Program Management Office that increased staff productivity
- Manage ERP Implementation program.
- Create and managed internal core and extended team for implementation.
- Create and maintain project charter, management plan, communication, risk and change management.
- Create and manage scope for program s per release cycle with clear impact, risk and interface between functional area
- Work with Business Analysts, Development, QA and Production control to successfully deliver the project.
- Provide dashboards, project status, and project portfolio to executive management and steering committee.
- Manage and negotiate expectations internal and external.
- Process Management/Lean Improvements for As is and To be for functional areas.
- Create and maintain project plan s . Maintain defects, issues, decisions and gaps during implementation cycle.
- Project reporting to steering committee and upper management.
- Project Management including reports, interface, forms and enhancement for each module.
- Understand, prioritize and communicate scope of the project s . Conduct project team meeting with internal and external teams.
- Coordinate with offshore development team.
- Designed and maintained project management process for different project tiers.
- Infrastructure: Active directory and Exchange infrastructure upgrade
Confidential
Project Manager Financial/Banking
Responsibilities
- Responsible and accountable for multiple projects and releases directed toward strategic business and other organizational objectives.
- Initiated strategic PMO vision and formed IT Project Office
- Monitored and tracked strategic projects to ensure consistency and satisfaction of interface requirements for existing and newly developing systems
- Present periodic dashboard reports on current projects, future releases, proposals, and going issues.
- Direct the coordination of all implementation tasks involving third party vendors as well as provide consultation to clients on system implementation
- Responsible for initiation, manage cost, schedule, and performance of component projects, while working to ensure the ultimate success and acceptance of the project.
- Responsible for project management, configuration management, release and defect management process
- Prepared Scrum training artifacts, mentored and coached Agile teams
- Executed project management processes and disciplines in the areas of: schedule, quality, communication, cost, change and risk / issue management.
- Successfully managed sign off, compliance, statement of work, schedules, and process for Project, Release Scrum and Product management.
- Interact and communicate with Project Management Office for PMO projects.
- Interact with development team, QA and production team for release and project coordination
- Responsible for writing implementation plan for minor and major releases
- Implementing ITIL for Service and Delivery support
- Process improvement in quality assurance TDD , Configuration, Release and Change management practices
- Support OCC and SOX audit/compliance
Confidential
SAIC Senior Configuration Manager/Project Lead
Responsibilities
- Designed and Managed the implementation of Rational products to support SCM activities
- Managed Release Management process
- Identify Scope and plan release and deployment per release cycle.
- Planned and directed releases as projects.
- Write implementation project plans for major releases.
- Develop and maintain CM plan, and CM Repository.
- Manage periodic releases to QA and maintain the release update information.
- Release communication and coordination with stakeholders.
- Develop and maintain Software build validation/instruction/Release notes templates
- Automate Rational product installation and upgrade.
- Maintain automated builds and releases using Anthill pro.
- Metrics analysis and reporting.
Confidential
SAIC Senior Configuration Manager Pharmaceutical
Responsibilities
- SCM Planning and activities implementation
- Manage post production enhancement release projects
- Branching, merging, and labeling strategies as per client requirements.
- Maintain configuration management and repository plan.
- Process, procedure and plan audit schedule and process
- Develop and maintain Software build validation/instruction/Release notes templates
- Change Management process, peer reviews, and CCB operating procedure.
- Participate in CFR part 21 IQ/OQ compliance process
- Coordinate software installation of SCM automation tools as applicable.
- Coordinate base lining, release labeling and merging codes to main branch
- Update documentation for process, standards, policy, procedure, and work instructions.
- Support corporate with peer review and CMMI standards implementation
- Configuring Rational ClearCase Servers.
- Conducted CM and release training classes for BMS developers.
- Release management with BMS Standard Procedures.
- Application migration to repository.
- Upgrades for server and client version
- Application / Patch upgrade and maintenance
- Managing ClearQuest schema.
