Senior Program/project Manager Resume
Boston, MassachusettS
SUMMARY:
- Dynamic Communicator Globally Distributed Projects Structured Methodologies
- Accomplished, results - oriented project manager with extensive experience leading global enterprise-wide efforts to launch new solutions and products through the full product and project life cycle. Excel in all aspects of program and project processes including initiating, planning, executing, monitoring and controlling and closing.
- Fluent in all components incorporating charter and scope development, cost and schedule estimation, budget administration, delivery management and quality assurance ensuring flawless implementation for maximum ROI.
- Adept at delivering programs and providing leadership to globally distributed multi-cultural teams, communicating effectively with senior management, stakeholders, business process owners, and contracted vendors.
- Certified in formal SDLC and project methodologies and well-versed in PMBOK, CMMI, ITIL, and SOX requirements.
- Superior multi-faceted technology skill set and exceptional problem solving abilities. Willing to travel;
CORE COMPETENCIES INCLUDE:
- Strategic Business Planning
- Resource Management
- Planning / Quality Control
- Issue / Risk Management
- PMO & Project Governance
- Communication and Reporting
- Financial/Accounting Experience
- Technical Expertise
- Budget / Cost Management
- Off-shoring & Outsourcing
- Team Building & Leadership
- Stakeholder Management
TECHNICAL SKILLS:
Platforms, OS and Networking: UNIX, Linux, Windows XP/Server, Vista, Mac OS X, iOS, Routers, Firewalls, Citrix
Applications: Oracle e-Business Suite (ERP), Oracle OBIEE, MS Visio, MS Project, MS Project Server, MS Office Suite, MS Exchange, Oracle Discoverer, Business Objects, Crystal Reports, MS SharePoint, Adobe Photoshop, RedDot CMS, Autonomy Interwoven CMS, WallStreet, Intrader, IBS (cash), CBS (billing), Essbase, Finance Data Warehouse, Risk Data Warehouse, Limit Management System, DaVinci Regulatory Reporting System, Munich Data Layer
Database (RDBMS): Oracle, Informix, MS SQL Server, MySQL, Progress, Microsoft Data Warehouse
Tools: Dreamweaver, Microsoft Expression Web, Flash, Oracle Developer, Visual Studio, Wordpress, Firebug
Languages: C#, Objective-C, Apple Cocoa, ASP, .NET, XML, VB, SQL, Oracle 4gl, Informix 4gl, Progress 4gl, Flash, PHP, HTML, XHTML, CSS, JavaScript, JQuery, Ajax, SVG
Methodologies and Frameworks: PRINCE2, PMBOK, Agile, RUP, RAD, CMMI, ITIL, SOX Compliance, Full SDLC
PROFESSIONAL EXPERIENCE:
Confidential, Boston, Massachusetts
Senior Program/Project Manager
Responsibilities:
- One of two Program Managers managing the $70 million technical build-out of a banking solution and infrastructure for Confidential SPA (Italy) as a result of the $1.87 billion acquisition by Confidential of the Intessa Sanpaolo Security Services business in 2010. Managing the Finance, Risk, Treasury and Compliance workstreams by delivering and integrating systems such as Oracle EBS (GL, AR, IE, FA, CE), IBS, Intrader, CBS, IntelliSUITE, Cedacri Regulatory Reporting, IntelliMatch, TDR (treasury repository), RDR (risk repository), GSMAC, LETA, LMS (limit management), FDW, Essbase, Oracle HFM.
- Resulting from a Korean regulator finding and requirement to convert the GL functional currency from USD to KRW, managed the technical delivery of the Asia PAC Korea First project delivering an Oracle General Ledger to the Confidential Korea branch and integrated IBS, WallStreet, GRS (reconciliation) and KRRS Regulatory Reporting Systems.
- Managing the technical rollout of an Oracle General Ledger and integrations into treasury, cash, risk and regulatory systems for Saudi Arabia, Brazil and Mexico acquisitions.
- Manage the finance workstream within the technology M&A and restructures organization with core focus on program dependencies, program risks and issues, budget and estimate management, resource planning and executive stakeholder management.
- Program and project management of the finance technical deployment to create a depository bank to support Confidential Luxembourg GMBH branch.
- Attend and report bi-weekly to the EVP’s and SVP’s of Corporate Accounting, Finance and Technology in the Executive Steering Committee meetings for the Italy, European Legal Entity Restructure Korea and Saudi Arabia projects.
- Stakeholder management and on the ground global project support with monthly travel to Italy, Germany, South Korea and Hong Kong.
- Deliver projects as part of the Finance Transformation initiative including the Italy myBilling Cloud deployment and Oracle Governance Risk and Compliance Management Module (GRC).
Confidential, San Francisco, California
Senior Project Manager
Responsibilities:
- Created and managed the RFP proposal and full end-to-end process focused on the migration of the Oracle E-Business Application Suite to a new Hosting and Managed Service provider in order to achieve tangible annual cost savings to the Accounting and Human Resources departments.
- Successfully managed and delivered the implementation of the ReconArt General Ledger Account Reconciliation solution providing a single point of access and control to all accounting reconciliation activities.
Confidential, San Mateo, California
Senior Technical Project Manager
Responsibilities:
- Coordinated the conversion of the Confidential to the current Confidential website standards to allow for easy content updates thereby increasing usage of the websites by institutional clientele and consultants.
- Managed the creation of a new self-service website for the Research Analyst group and their clientele;
- Managing the tracks according to FTT project standards through the inception, planning and execution phases.
- Full responsibility for project estimates, budgets and cash-flow forecasts for all project tracks.
- Created initial project schedule and managing all project tasks and milestones according to the base-lined schedule. Aligned schedule to the agreed budget to effectively manage project cash flow.
Confidential, San Diego, California
Senior Project Manager
Responsibilities:
- Utilizing the defined Solutions Delivery Framework, managed multiple projects aimed at improving business processes in order to achieve resourcing and cost efficiencies. Key Achievements:
- Managed the deployment of Red Dot Content Management System to Confidential, Ashford Success and Military websites thereby empowering the creative team to manage corporate content outside of technology services.
- Initiated and managed within an agile environment the Faculty Credentials Reporting System as a key input to the organizations application for WASC accreditation.
- Successfully managed customer relationships and expectations by building relationships in order to achieve a common and aligned project delivery environment.
- Actively participated in the Enterprise Process Improvement Committee aimed at achieving improvements in projects processes within the Technology Services.
Confidential, San Diego, California
Senior Project Manager
Responsibilities:
- Leveraged SDLC best practices and structured methodologies to perform scope analysis and evaluate, identify, and respond to project change requests, deliverables, and emergent issues and risks.
- Built comprehensive project plans illustrating tasks, deliverables, costs, accountability, and change management process.
- Provided leadership within a balanced matrix environment and maintained consistent communication with steering committee and project stakeholders.
- Successfully managed multiple projects by planning and leading all project activities and resources to ensure project goals are achieved on time, within budget, to optimum quality and adhering to the BTS standard release schedule.
- Met all PMO and full SDLC standards throughout the project life cycle delivering Back Office Check Imaging, Alternative Investments Networking Tool, Money Market Fund Restrict Offerings, productivity and Simplicity New Account Forms and Advisor Facing Commission Reporting Data Warehousing projects to a successful closure.
- Working with development, testing and Release Management departments, managed multiple Emergency Production fixes for Trade Blotter and new Accounts by adhering to the LPL emergency release procedures.
Confidential
Senior Project Manager
Responsibilities:
- Leveraged SDLC best practices and structured methodologies to perform scope analysis and evaluate, identify, and respond to project change requests, deliverables, and emergent issues and risks.
- Built comprehensive project plans illustrating tasks, deliverables, costs, accountability, and change management process.
- Provided leadership within a balanced matrix environment and maintained consistent communication with steering committee and project stakeholders.
- Leveraged technology experience to achieve a project cost-savings.
- Communicated effectively with all stakeholders through regular meetings and the delivery of checkpoint, highlight and status reports as defined in the PMO guidelines.
- Lead project delivering a new corporate website managing the production of all online creative elements including concept development, production and delivery management.
- Worked with business units, marketing, design and development to plan, sketch, define and create site wide components including story boards, page flow, wire frames, visual compositions, chrome and style guides to adhere to defined corporate standards.
Confidential
Senior Project Manager
Responsibilities:
- Directed multi-phased projects from cradle to grave, ensuring high-quality solution development and implementation to meet business requirements as defined in the project charter.
- Performed real-time tracking of budgets, schedules, statuses, issues, risks, and scope alterations to provide project transparency for senior management and stakeholders.
- Directed engagement with onshore and offshore delivery teams based in England and India to meet contract provisions.
- Ensured compliance with SOX standards. Key Achievements:
- Scoped, planned and managed resources, budgets, risks, issues, timeline and quality plans, monitoring, tracking, reporting and acting on all project activities appropriately.
- Initiated and engaged with the relevant Confidential Centers of Excellence through the technical governance process and product and project life cycle.
- Engaged with onshore and offshore delivery partners managing third party supplier estimates, costs and resource requirements through to the successful completion of each project to agreed terms of reference.
- Utilized economy of scale to deliver cost reductions through concurrent management of multiple projects.
Confidential
Senior Project Manager
Responsibilities:
- Interfaced with internal stakeholders to complete sophisticated development projects within budget and ahead of schedule; held full responsibility for cost/benefit analysis, program design, project management, and solution delivery.
- Managed teams of 40+ contracted professionals and staff; negotiated with and managed third-party product and service vendors.
- Operated within the project management framework and product life cycle to achieve on time on budget delivery within the defined scope to the agreed quality standards.
- Managed development and Implementation of a web based ASP.net Customer Guest Management Solution to effectively support the needs and requirements of Virgin Atlantic First Class customers.
- Managed upgrade of Oracle e-Business Suite from 11.5.8 to 11.5.10 and implemented Oracle iRecruitment and HR Performance Management.
- Led effort to establish data interface and data exchange with Sabre Airserv Catering Optimization system.
Confidential
Program Manager
Responsibilities:
- Oversaw solution development life cycle, including project initiation, requirements, solution evaluation, feasibility analysis, architecture design, development, testing, integration, and launch.
- Evaluated project scope, budget, resource, and schedule requirements and held accountability for change management; developed and introduced project management office processes and resources (PMO).
- Accurately evaluated anticipated return-on-investment (ROI) metrics across revenue and productivity.
- Managed program delivery of E-Commerce telephony and utility industry CRM, billing and customer care solutions to the home services market, including all related infrastructure and networking.
- Managed project pipeline to clients Lloyds TSB Bank, Tesco Stores, and The United Kingdom Post Office.