EXPERIENCE:

Confidential, Georgetown, KY

Project Manager / Scrum Master / Research and Development

Responsibilities:

• Coordinated various project management activities as part of PMO, related to software development, including user requirements gathering, application design, code testing, user acceptance testing and implementation into production (E - Commerce sites) using AGILE, WATERFALL and SCRUM methodologies.
• Managed and approved software releases to Test, Stage and Production environment: s Met regularly with user representatives, SBM team, shop leaders and management to get user feedback and provided recommendations and fixes to various problems. Negotiated timelines, schedules and improvements.
• Provided supervision, leadership and guidance to other contractorsdevelopers and full-time employees on various aspects of SDLC and related processes.
• Designed project plans, assigned tasks, participated in resource management and interviewing, defined critical paths, created Confidential ’s, supervised them through review/approval process and reviewed yearly budgets. Managed issues list and held weekly meetings with developers to resolve them.
• Reported weekly status to upper management using email, updates in online team database and face-to-face wall charts meetings.
• Participated in Change Management, from RFC creation to approval and Closure, managed Remedy tickets and provided Planview updates.
• Improved/introduced automated tools to increase efficiencies for customers Managed KPI & monthly reporting SLA.
• Active involvement in technical writing, documented processes, test cases and design of user manuals.

Tools: Ms Word, Excel, Access, Project, Power PointVisio, Outlook, Adobe Acrobat, Sharepoint, SQL, .Net Framework, JavaLinux, UNIX, PlanView, ClearQuest, CRM, ERP, BI tools.

Confidential, Lexington, KY

Research Project Coordinator

Responsibilities:

• Coordinated various phases of Confidential -related studies in Biodynamics/
• Actively participated in research study design, project planning, task prioritization, resource assignment, budget approval, etc.
• Worked in a team environment, with students, interns and hospital
• Prepared documentation for Confidential approval, made changes if needed.
• Coordinated Data collection, management and analysis, screened data for behavioral characteristics and risk factors.
• Performed statistical analysis of data, using inferential statistics, multiple regression analysis and analysis through charts and plots.
• Participated in subject recruitment, subject de-briefing and orientation
• Made sure all documentation was filled out properly and that both subjects and their families were comfortable with Protocol.
• Addressed subjects and their families’ concerns or questions before, during and after the study, made sure subjects were not pressured to continue.
• Monitored progress and process adherence during the study, prepared reports, identified critical paths, documented issues.
• Checked and verified research data were accurate, valid and reliable (test-retest) and that it was entered correctly on paper or electronic media
• Helped other team-members to analyze data through Statistical Analysislooked at trends, built forecasts.
• Made sure all documentation was stored properly to preserve subject confidentiality and for the amount of time specified, in accordance with requirements and regulations
• Other duties as assigned, including participation in meetings to check on progress, project/study design, planning, interpretation of project resultsknowledge sharing with Confidential, reporting to management, issue resolutionproblem determination, problem recurrence prevention, student supervision
• Used a variety of software on daily basis - Ms Word, Excel, AccessPower Point, Outlook, Publisher, Ms Project, Adobe Acrobat, SAS, SPSSJMP, Sharepoint, CRM, ERP, BI Tools.

Confidential, Lexington, KY

Program Manager

Responsibilities:

• Backup and Recovery, Flexible Storage Migrations
• Mainframe and Distributed Environments
• Performed Project Management duties, Problem and Change
• Management, Transition Management
• Daily meeting coordination, project plan creation, issue tracking and reporting status to management Scheduling, resource assignment, issue resolution, escalation, root cause analysis, reporting, Lotus Notes Database Team Room administration and documentation, budget review and approval.
• Participated in remediation, host-preparation and migration activities of Confidential servers through shift coverage, overtime, weekend work, etc.
• Coordinated with various teams numerous EMC VMAX and XIV array rders, on-site delivery, install, configuration, cabling, network connectivity, testing and turnover to customer.
• Coordinated UNIX Backup and Recovery Services/Disaster Recovery
• Made sure business processes and best practices are used in a manner consistent with ITIL principles.
• Implemented LEAN throughout the Department and enforced adherence to 6-sigma software defect avoidance principles.
• Worked with Global teams in Europe, AP and NA in a matrix environment using 24x7 shift coverage following the "Follow-The-Sun" model
• Provided supervision, leadership and guidance to other employees.

Confidential, KY

IT Data Analyst / Program Mgr.

Responsibilities:

• Database Administration, Software Development and TestingSoftware Marketing/Sales