Sr. Technical Advisor/ Program Manager Resume
New York City New, YorK
OBJECTIVE:
I currently hold over 19 years of technology experience in the medical sector with a focus on Project and Program Management as well as Technology Leadership. My goal is to bring those long time proven strengths and experiences to take on the challenge of making healthcare safer and more efficient while working to drive the consumer cost lower.
SUMMARY:
- Leading technology projects (19 years) in the Hospital environments that include the following:
- Technology leadership for Confidential featuring Epic EMR and Confidential Laboratory module.
- EMPI Implementation of the Confidential ‘Initiate’ application across 13 Hospitals used for patient demographic information management database.
- Managed a Program portfolio including several MU Stage 1 and 2 Projects
- Confidential Millennium Upgrade and Confidential Classic ‘Ensemble’ Interfacing to 19 different EMR’s
- Confidential, Revenue Capture (ICD 9&10), and Ambulatory settings.
- Using SDLC, AGILE methodologies managed through all stages of projects and initiatives (5+ years). Technology oversight and implementation for 15 Medical facilities, including 3 Hospitals (100+ bed), and management of 45+ IT Staff. (5+ years)
- Ambulatory and Confidential advocate representing IT and physician interests, as well as a thought leader for innovations and projects designed to improve patient safety (4+ years)
- Responsible for Technology leadership and direction for the Executive medical groups (1 year)
- Gatekeeper for development, implementation, and auditing of both corporate and government regulatory compliance in the Hospital Confidential setting. Drove project initiatives and aimed to adhere to HIPAA, SOX, JCAHO mandates (6 years)
PROFESSIONAL EXPERIENCE:
Confidential, New York City, New YorkSr. Technical Advisor/ Program Manager
Responsibilities:
- Produced the Project plans, cutover plan for 150+ systems, Integration plan, etc.
- Built a process structure for the Hospital cutover.
- Negotiated with the Vendors to reduce the quotes for services.
- Reported daily to the VP’s of the Hospitals, and IT Leaders.
Confidential, Atlanta, Georgia
Enterprise Manager
Responsibilities:
- Administered the customer relationship and contract delivery for deployment Electronic Financial Records (eFR), Claims Administrator, and Confidential solutions to Dignity Health in their California Divisions.
- Managed Project initiation and creation, and negotiated scope with customer
- Managed and approved project start - up documentation
- Responsible for collecting requirements during scope negotiation, negotiate contract terms with clients and continued to manage internal special projects for the Implementation group.
- Tollgate Process Implementation, and Planview Migration from Microsoft Project
Confidential, Orange County, CA
EMPI Specialist/ Project Manager
Responsibilities:
- Planning and implementation of Confidential ’s ‘Initiate’ application that would include multiple data rings for both Confidential, and the Confidential EMR’s.
- Partnered with the Data Governance team to research, procure, and deploy a Master Data Management (MDM) tool that would organize data across 15 disparate hospitals.
- Held face to face engagements in multiple states performing diligence to meet with registration and scheduling leadership and staff.
- Presenting the Initiate tools, process changes, and administrative kits.
- Actively engaged in steering 13 disparate hospitals medical systems come to an ‘Enterprise’ mentality. Bringing the numerous data sources into three linked sources.
- Knowledge of HL7 messaging, and a solid foundation of ADT and message types.
- Executed projects and project oversight utilizing the Agile methodology (SCRUM).
- Hospital operations process planning in Acute care administrative (registration/HIM) functions plus Ambulatory registration/HIM.
Confidential
EMR Project/Program Manager
Responsibilities:
- Collaborating with the leaders, and managers on projects in their Hospital and Ambulatory sites.
- Acting as liaison to the clinical and IT groups to get requirements, capturing and optimizing workflows then creating a program, project, and implementation schedule the CIO, and Board could sign off for funding.
- Managing the integration activities between Memorials Ambulatory sites and multiple Confidential sites.
- The ambulatory to Confidential integration project utilized 4Medica as the Bi-Directional interface.
- Presented significant complexity around the multiple Patient databases stored in several different technologies, which necessitates the development of a distributed data repository.
- Project manager for Confidential interface decommission and migration to 4Medica solutions for Lab and Radiology.
- Managed the implementation of an EPIC Radiant Bi-Directional Interface for 2 Hospitals connecting to 16 results only practices, and 6 Bi-Directional interface physician practices.
- Managed the teams integrating 9 Physician practices using the Confidential EMR into Confidential ’s Epic environment.
Confidential
Sr. Business Specialist
Responsibilities:
- Program/ Project manager of application and hardware implementation projects.
- Working with multiple IT departments and the medical management staff to implement technology in the medical environment.
- Provided research and briefs for the direction and subsequent implementation of the Meaningful Used Certification criteria requirements.
- Developed strategies and created project teams to implement the changes KP would need to make to meet the minimum requirements.
- All of the EPIC projects and implementations across Confidential were in part to meet Meaningful Use Stage 1, and then when the requirements were released.
- Part of the Program team bringing it from its first EPIC presentation, lab testing, piloting, integration, go live, creating support model, lessons learned and documentation.
- Member of the Regional Meaningful use Stage 1 team.
- Creating a functional project team to discover and develop plans to meet all of the criteria.
- Brought 2 large scale hospitals up on EPIC Revenue Capture, acting as Senior Business PM, and managed two Technical PM’s.
- Started with the Confidential ’s with the EPIC “Ambulatory” suite, and progressing into the hospitals with “ Confidential ”
- Co-Created and wrote the “Code White Binder” which was later copied by every hospital inside of national Kaiser. It outlined the process and procedures that every department had to follow when EPIC was either down or unavailable for any reason.
- I was responsible for all federal and state audits in the hospitals.
- I was also on the Compliance Committee for all HIPAA violations, Security breaches, etc.
- Worked directly with the Sr. VP of KP Information Security to develop a plan to deploy Information Security Directors throughout the KP National area.
- Represented the NCAL Confidential Region at Information Security conferences held by the FBI and Homeland Security (Infraguard).
- Local IT BIO PM for Confidential Millennium. Taking the paper system for laboratory results and making it electronic.
- System is ten times faster for result turn around and data accuracy significantly improved.
- Vendor technology changes coordinated and tested by my groups before deployed to the medical staff and facilities.
- Created an IT Compliance and Security Policy team to create and review policies governing the information, media and behaviors of the KP Staff.
- KP IT projects to improve the technology and service to the staff and membership had to be reviewed, tested and the implementation monitored.
- Confidential - Construction requirements for IT Department space and Central Utility Plant design approval for Telco/ Data.
Director Information Technology
Confidential, Walnut Creek, CA
Responsibilities:
- Managing the relationship between the Information Technology Group and the Confidential .
- Meaningful Use for IT Compliance and Security Committee chair. Organized and reviewed Meaningful Use for CMS and ONC requirements.
- This was a project and post-project committee that maintained the validity of the attestations.
- Presiding over Program Office, Project Manager Team, IT Support, Application development team, Confidential Team (EMR).
- Conducting the administration of all aspects of IT in a healthcare environment, development, approval, funding, and oversight of all technology based projects.
IT Operations Manager
Confidential, Vallejo, CA
Responsibilities:
- Maintained all aspects of IT management for 15 Medical facilities.
- Responsible for Desktop assets, Network, Software, Telephony, IT Security, IT Regulatory Compliance, Training, etc.
- Contributing member of several technology committees and boards as a Hospital Technology expert, Project SME for EPIC Implementation (Meaningful Use, Ambulatory, Rev Cap, Confidential ), Hospital Building Template, Infrastructure Tech Direction.