SUMMARY:

• Senior IT project resource with 15+ year experience in large enterprise class projects.
• Project Manager with a 12+ year excellent track record.
• Certified Scrum Master of 5+ years with high traffic web site experience.
• Extensive experience as Product Manager & Business Analyst.
• Excellent communication skills, strong customer relations, good inter - personal skills & process oriented.
• Expertise in eCommerce & Supply Chain areas in the Retail/Consumer Goods industry.
• Experience working with distributed teams.
• Experience working as Product/Business Owner, Account/Engagement Manager, Program/Project Manager, Business Systems Analyst; with personal skills in estimation, analysis, architecture, design, development and testing. Code literate on current web technologies; MEAN stack (MongoDB, NodeJS, Express & AngularJS), .NET/Java, Service oriented middleware, SQL Server, XML, JSON, Excel.
• Executed multiple projects simultaneously as Program/Project Manager, Business/Product Owner & Account/Engagement Manager.
• Designed applications & solutions as PM/BA/Architect that generates minimum disruption during & after rollout. Adopts unique & out-of-the-box strategies to solve complicated problems.
• Experience in collecting non ambiguous functional & non-functional requirements; categorizing & prioritizing them and generating traceability artifacts.
• Excellent communications skills in achieving consensus from users, third party vendors and stakeholders via brainstorming sessions, interviews, workshops and other requirement gathering techniques. Experience in requirements management.
• Excellent knowledge of various application architectures. Used MVC, MVVM & Rich Client application models. Used Document oriented databases and associated data access technologies.
• Used Flowcharting & UML documentation tools. Object Modelling with UML; generation of Domain Models & Use Cases from User Requirements. Traceability matrices. Great Excel skills with VBA programming. Constant use of PowerPoint.
• Generate SDLC documents, including Project Charter with Business Case & ROI, WBS, Rolling-Wave/Base-lined Project Plans, Scope, Risk Register (with Avoidance/Mitigation/Deflection/Retention treatments), Business Requirements (BRD), Engineered Process Maps (As-Is/To-Be), Data migration plans/Data Maps, Test plans & Test cases, User Acceptance and User Training docs.
• Most projects have yielded significant ROI primarily due to efficient process re-engineering and user buy-in.
• Excellent interpersonal & people skills with the ability to mold team dynamics & influence key decisions makers.
• Participate in governance processes & steering committee sessions for various projects; Experience running PMO.
• Completed multiple million dollars projects from conception through implementation. All projects delivered on time & under budget.
• Extensive experience handling outsourcing & offshore projects.
• Many projects listed below have an offshore component.
• Team (permanent & contract) management & reporting experience.
• Over 5 year experience with Scrum & Extreme programming
• SDLC roles undertaken include Product Manager/Owner, Scrum Master, Business Analyst and Solution Designer
• Projects used Discovery Sessions, Planning Games/Product Roadmaps, Storyboards/User Stories, Story Sizing/Poker sessions, Daily Standups, Release & Sprint Planning, Backlog Grooming and Retrospectives
• Agile reports such as Sprint Backlog, Burn-down charts, Velocity charts, Utilization matrix were used routinely.

KEYWORD SEARCH:

Primary Competencies: Project Manager, Scrum Master, Program Management, Product Manager, PLM, BA, BSA, Process Re-Engineering, Financial Services, Supply Chain

Secondary Competencies: Engagement Management, Application Architect, Code review, MEAN Stack, AngularJS, MongoDB, Rally, Jira

TECHNICAL SKILLS:

Project Methodologies: Agile Scrum, Extreme Programming, Iterative, Waterfall. Used TDD & CI on various projects.

Technologies:

Tools: Microsoft Excel, Microsoft Project, PowerPoint, Visio, Requisite Pro, HPQC, Jira, Rally, Greenhopper, Enterprise Architect, VBA, Rational Suite, Web-Sequence Diagrams

Software: .Net, Java, HTML5, CSS3, JavaScript, Angular JS, Node, Express, SOAP, REST, XML/XSD, JSON, C#, VB/VBA, ASP, XAML

Database: SQL Server, Oracle, DB2, MongoDB

PROFESSIONAL EXPERIENCE:

Confidential

Product Manager

Responsibilities:

• Worked as Product Owner with a team of 3 BSA’s and 2 UX designers
• Generated Product Roadmaps with Functional & External Application Rollout Plans
• Worked with multiple user groups gathering Requirements, defining Process Models & Process Re-engineering, reviewing User Interfaces with the business
• Defining external data interfaces using SOAP/XML. Worked with Enterprise teams to define and consume data using SOAP/XML interfaces
• Championed use of Web 2 technologies such as Angular JS and REST. Pushed for a content delivery model
• Worked as Scrum Master on the core IT team to deliver functionality using AngularJS 1.2, HTML5 & CSS3

Confidential

Scrum Master & Solution Designer

Responsibilities:

• Working with the PMO & Agile coaches to convert the project model from an Iterative to Agile mode.
• Rolling out the next phase of upgrades to the ‘New customer’ site, working with the product Owner
• Continuously worked with Business Users/Product Owners, PMO, UX team, Web service & technical teams to design and rollout functionality
• Scrum team size of 23, located onsite, offsite & offshore, were split into 2 teams for better manageability
• Conducted & participated in various Scrum meetings like, Daily Stand-Ups, Backlog Grooming, Poker Sessions (for Story elaboration & sizing), Sprint Planning, Retrospective & SOS
• Introduced many innovations like team load balancing, sprint pre-planning, enhanced acceptance process and zero defect build and merge approaches
• Involved with the refactoring of the CMS repository using Sitecore
• Release/Sprint status was maintained in Rally, Story tasks in TFS & bug tracking in Jira
• As Solution Architect/Designer, solutioned the business ask to create viable and high performance designs that allow technical solutions to be crafted from Confidential myriad SOAP/XML based middleware infrastructural interface
• Used SoapUI, Fiddler, XML Marker, Sequence diagrams for designing, testing & trouble shooting

Confidential

Senior Product Consultant & Project Manager

Responsibilities:

• Interfaced with the Confidential IS Management & Business Managers to generate a project charter and projected ROI
• Worked with business managers from the Merchandising, Product Design, Costing, Raw Material team & vendors, Manufacturing
• Worked as Lead BA to gather requirement and document existing process flows & business rules
• Refactoring process flows to optimize collaboration between Confidential & its suppliers; both Raw Material suppliers & Finished Goods
• Worked with all teams to target the reduction of PDT from 16 to 12 months
• Work with all teams to meld together into a single collaborative marketplace; Global material development efforts, Confidential ’s Manufacturing Service Providers, Product Development & Costing
• Refactor the IT environment working with Application leads to mark FlexPLM for sunset, improve integration with JDA & SAP
• Use ecVision to undertake initial Line Planning and host many downstream functions until Line Finalization, Demand Forecasting and Production Planning
• Additionally managed the setup of a Confidential internal digital asset repository and the initial digitization of designs of all products currently stored in various formats including hardcopy. Also delivered the initial asset retrieval process model.

Confidential

Product Manager & Scrum Master

Responsibilities:

• Generated Product Roadmap containing milestones of deliveries for frontend and backend teams, Factored in external application & Interfacing dependencies
• Was responsible for working with brand managers gathering requirements and prioritizing rollout
• Refactoring requirements based on backend constraints
• Worked with UX designers with Wireframes & Page process flows
• Socialize UX designs & flows with the project sponsor & brand teams for design sign-off
• Support front-end eCommerce team by participating in Agile scrum process as a team insider. Worked closely with BA for story generation
• Worked with backend teams that worked using the Waterfall project model
• Worked with the Enterprise Architect to design and tech team to rollout the first Confidential ESB (Enterprise Service Bus)
• Worked with Sterling and PkMS teams to design performant interfaces via the ESB
• Release management coordination and 2012 governance
• Project was delivered on time and on budget
• WISMO was the most successful project of the year and lauded by the Confidential board, CIO and various Senior managers
• Facilitated the ‘Reset’ from Iterative to Agile Scrum project mode
• Coordinated Scrum meetings; Stand-Ups, Backlog Grooming, Story Sizing, Sprint planning, Retrospective & SOS
• Worked with the Product Owner to meet functional milestones and coordinate functional design with team architect & tech leads
• Worked with the PMO for budgeting and resource management
• Functionality delivered included Account Security, Persistent cookies, Product Recommendations, Bazaar Voice Integration, Core Metrics analytics & DART Pixels
• Tools used included Jira, Greenhopper, Azure Story builder & Visio

Confidential

Senior Process & Business Systems Analyst

Responsibilities:

• Primary Business Systems analyst on the project
• Investigated alignment issues with large systems such as Retail-Link (Wal-Mart’s Supplier interface), Global Logistics System (GLS), Global Replenishment System (GRS) & Order Management System (OMS). Worked with several SME’s to understand and use existing system architecture and layout to craft a business solution to the many unique needs of ACS
• Put together presentations to obtain buy-in from senior ISD & Confidential ’s executives
• Significant process re-engineering (BPR) effort to reduce redundant activities, mechanize communications, breakdown project into smaller iterative components for a more efficient rollout based on immediate customer needs
• Worked with a large/senior group of SME’s who needed to be identified from within the vast (4,000 strong) Wal-Mart ISD team
• Interactions with senior company managers to sell the best possible solution
• Project had touch points starting from identifying & on-boarding Suppliers to Merchandizing, Replenishment, the whole logistics component to ship the product via the ACS DC, Wal-Mart’s Dry DC’s to the Club
• A whole new section was added to Retail-Link to ease Supplier Offer management & tracking
• Returns needed a completely new approach from the existing processes in place currently as high value merchandise could not be put back on shelves after they are returned by Club members
• Large As-Is process diagram drawn using conventional flow charts (for ease of customer understanding), setup process metrics & identify costs, revised To-Be diagram after BPR activity with estimation of process costs.
• Multiple alignment challenges were worked on, developing work-around processes for data structural limitations
• Requirements for entire process were gathered into HPQC for review by customer & ISD Quality team
• Use Case diagramming being done for entire process currently, with the generation of glossaries of actors & acronyms
• Static structures & their relationships developed from requirements for domain object modeling and refined further during Use Case generation.

Confidential

Project Manager / Principal Business Analyst

Responsibilities:

• Product Management for the business component of the initiative
• Generated the business roadmap for ERP product in the areas of Distribution & Apparel Retail
• PMO responsibilities included helping define budgets and obtained funding from finance & stakeholders
• Supported PMO by defining release plans and defining project milestones
• Interviewed prospective customers, users and industry SME to define ERP application requirements
• Involved in all steps of the SDLC of the products including release management