SUMMARY:

• Highly accomplished Agile IT Project Manager possessing extensive expertise in the development and deployment of programs, procedures and operations for large - scale projects.
• High-impact manager with a track record for drastically reducing project costs and closely monitoring contractor activity for the client.
• Designed and implemented strategies for maximum efficiency and value.
• Excels at leading engineering and development teams implementing Endpoint Management Systems predominantly in Software Distribution, Operating System Migration, Patch Management and Asset Management.
• Confident, dedicated technology leader with the ability to see the Big Picture and lead IT Organizations to that goal.
• Strategic IT professional and champion for change - shine the light on ambiguity and challenge current processes to meld with cutting-edge technology maximizing efficiency and value.
• Goal oriented - the ability to assess the current reality, create a new roadmap and set goals for transformation and collaboration across teams for long-term solution viability.
• Build strong allegiances throughout the company, across business units, functional teams and vendors.
• Enterprise wide standards driver based on Industry Best Practices with leadership adaptability to rapid changes of requirements and transparency to prevent silo practices.

EXPERTISE IN:

Big Picture - Program & Project Management - Strategic Planning - Goal Oriented - Standards Driven - Value Engineering - PMI PMBOK - Pre & Post Sales Engineering - Solutions ROI - End to End Solutions - Enterprise Level Deployments Customer Responsiveness - Executive Leadership - Relationship Management - Team Building & Direction - Platform Stabilization

WORK HISTORY:

Confidential, New York, NY

Program / Project Manager

Responsibilities:

• Defined business and technical objectives, created detailed documentation of scope, deliverables and timeline. Gained consensus with project sponsors, key stakeholders and appropriate team members.
• Ensured that the established project methodology and plan was accurately tracked using Microsoft Project.
• Conduct weekly scrum meetings with project team to communicate project plan, track actual against proposed plan and budget, remediate any variances and ensure the action items and client’s needs are met.
• Defined project roles and coordinated resources with project managers for each phase of the project as well as hardware deliverables from vendors.
• Supported executive team with weekly status meetings, analysis of key business metrics and project performance both in person and in writing.
• Manage QA testing, sanity and health check processes interfacing with procurement, remediation, engineering, test & production teams.

Confidential, New York, NY

Project Manager / Engineer

Responsibilities:

• Designed a Zero Touch Windows 7 Migration process using CA IT Client Manager working in conjunction with the ITSM team.
• Maintained the project plan using CA Clarity then managed the project from execution phase through completion.
• Performed software remediation and QA testing in preparation for the new platform.
• Hardened the Operating System according to client’s specifications.
• Mitigated data loss by designing a new migration process that leveraged Cloud Technology.
• Managed cross functional internal and third-party teams of Engineers, Programmers and Support personnel throughout the United States.

Confidential, Melville, NY

Program / Project Manager

Responsibilities:

• Managed the project strategy, software development and implementation of several SAAS E-Commerce boarding tools.
• Created a branded online presence for the sales organization and rebranding the tool for merchant clients.
• The Boarding application shortened the sales cycle from weeks to minutes which increased new revenue.
• Ensured that the established Project Methodology was followed according to the project plan and maintained it using CA Clarity, and that each phase of the project was met according to deliverables as specified.
• Strategic Planning Committee member, owned the application roadmap, prioritized technology initiatives and coordinated the evaluation, specifications, sizing, development and management of the development teams within the project.
• Develop business case justifications and cost/benefit analyses for IT spending and initiatives.
• Responsible for the overall project SLA’s ensuring adherence to timeline and critical path.
• Coordinated with the Resource Managers to define the required roles and tasks for each project phase and works with them to assign staff and procurement of contractors, as needed.
• Conduct scrum meetings with project teams to ensure adherence to the project plan, track actual against proposed plan and budget, ensure action items were completed and remediate any variances to ensure milestones were met.

Confidential, Islandia, NY

Sr. Engineer / Architect / Development

Responsibilities:

• Senior engineer in the architecture, configuration, integration of ITSM and Endpoint Management products into the Enterprise.
• Participated in defining product development and roadmap, driving enhancements to move the product with the pace of changing technology.
• Senior engineer and Subject Matter Expert (SME) in software deployment, patch management, operating system migration and asset management.
• Provided senior technical leadership in the form of troubleshooting, mentoring, training, publishing technical documentation and participation in global technical discussions.
• Partnered with Solutions Architects and Technical Sales to technically qualify solutions and Proofs of Concept for customers and Partners.
• Consult with customers regarding the appropriate utilization of the company’s product and document customer specific requirements especially those outside the scope of the product design.

Confidential, Melville, NY

Sr. IT Engineer

Responsibilities:

• Designed and implemented a configuration management, software delivery, application packaging and provisioning solution utilizing a combination of CA Software Delivery, Altiris and Microsoft solutions.
• Participated in solution evaluation and made recommendations to IT management based on the company’s needs and environment.
• Administration and integration of Windows 2000 Active Directory, Netware 4 and 5, file, print and Microsoft Exchange servers.
• Provisioned Blackberries and smart phones coupled with the administration of BES Servers.

Confidential, Long Island, NY

Sales Manager

Responsibilities:

• Led Confidential centers throughout the highest grossing region worldwide defining business requirements and attaining sales goals.
• Established sales goals driving corporate initiatives through the use of various tools and meetings.
• Mentored center managers and program directors to attain both personal as well as center goals.

Confidential, Bronxville, NY

Chief Technology Officer

Responsibilities:

• Functioned as CTO for each of our client’s firms.
• Led consultation meetings with CEOs and IT directors putting emphasis on business-needs analysis.
• Recommended and developed strategic enhancements/upgrades with business systems and workflow that improved processes and efficiency.
• Researched industry trends, seeking opportunities to bridge gaps in business objectives and drive business forward.

Confidential, New York, NY

Solution Sales Engineer / Program / Project Manager

Responsibilities:

• Business to business (b-to-b) Service offerings and Sales Development, consulting with C-level decision makers as well as IT directors discussing, conceptualizing, and conducting needs analysis to create potential for new service offerings.
• Designed and implemented a 50K node global managed OS footprint following a corporate merger of oil companies.
• Services delivery following Industry best practices of a full range of Enterprise Management, configuration management, application packaging and deployment, patch management, hands-free Windows Operating System migrations, and enterprise-management products.
• Personally built, tested, implemented, and documented IT solutions, many of which related to automating functionality for the lifecycle management of systems.
• Taught client workshops for knowledge transfer on overall product as well as delivered solutions.

Confidential, New York, NY

IT Solutions Consultant

Responsibilities:

• E-mail system migration from Lotus Notes and Groupwise to Microsoft Exchange for several companies.
• Implemented a Secure Remote Access solution, VPN and BlackBerry pagers for a prominent New York Law firm.
• Designed and implemented an Application Packaging and Software deployment solution for a global Philanthropic organization.