SUMMARY:

• Over 16 years of experience in Information Technology & Services industry with specialization in Project Management, DW/BI Development, Cognos Enterprise Planning and in Client server application development
• Business management experience with CxO level relationship management, IT service delivery, People management, and IT services procurement
• Strong in Project Management techniques and Quality procedures for various software (Development, Enhancement, Maintenance and Production Support) projects using waterfall and agile methodology
• Strong experience in delivering IT Services (Retail, Communications, Manufacturing, Insurance domains) including application development and maintenance, QA, Infrastructure Management, Business Consulting, Product implementation and customization. Managing end to end RFI/RFP processes with active contribution to financial and contract terms negotiation, driving operational model set up and outsourcing strategy consulting
• Hands - on approach to team leadership and direction, excellent communicator and relationship builder. Align IT processes effectively with leading-edge technologies. Demonstrated ability to partner with customers to achieve their goals while advancing business opportunities
• Ability to quickly identify synergies and mutually beneficial goals to successfully run cross functional teams & programs
• Proven track record in managing clients, collaboratively and effectively prioritizing work schedules based upon business and corporate goals, and proposing viable options and recommended solutions to address business needs

SPECIALITIES:

• Project ManagementClient & Vendor Relations
• Business Intelligence/Data WarehousingSystem Integration and Design
• Business AnalyticsProcess Improvement
• Agile & Scrum, Waterfall and Iterative modelScope Management
• Forecast and budgetingQuality Management

SKILL:

Languages: Java, XML, Perl Scripting, UNIX Shell Scripting, Web Sphere Studio Developer, VB.NET

BI/OLAP Tools: TM1 9.5, Cognos Enterprise Planning 8.4 (Analyst, Contributor, Web Client), Framework manager, Report studio, Metric Studio, Tableau, IBM SPSS

Other Tools: Microsoft Project, SharePoint, Excel, Visio, SQA Suite, Mercury Test Direct, Load Runner, TOAD, Query Analyzer, Enterprise Manager, Erwin, SQL Developer Data Modeler

Operating Systems: Windows XP, Windows2003, Windows NT, UNIX, MS-DOS

Database: Oracle, DB2, MS SQL Server, MS Access

PROFESSIONAL EXPERIENCE:

Confidential, Saint Louis, MO

Project Manager

Responsibilities:

• Oversee project activities to ensure the timely delivery of stated business benefits, comparing actual to plans and adjusting plans as necessary
• Responsible for detailed work plans, schedules, tracking, project estimates, resources, and status reports for middleware applications (TIBCO, Enterprise Directory, web services, Business Process Management) that utilize a service oriented architecture
• Manage projects which follows traditional SDLC and Agile projects, requiring senior level oversight and extensive executive communications
• Contributed to the effectiveness of a team that integrates multiple functions/disciplines and provided coaching/mentoring to the team as needed.
• Managed project risks including mitigation & contingency plans
• Managed issues, jeopardies, escalations, and problem resolutions
• Defined project scope and ensured changes to scope and deliverables were managed
• Acted as liaison with regions, IT, vendors and others as needed, providing communication and status regarding the progress of the project
• Utilized knowledge of business, industry and technology to assist with creation of business requirements, and developed business and operational deployment strategies
• Managed cross domain projects and learned additional applications and business functions as needed.
• Manage the financials and track monthly burn rate and monitor the variance
• Create and maintain a task-level timeline for all of your projects, and track the dependencies
• Collaborated across organization boundaries in order to drive for result.

Confidential, Indianapolis, IN

Technical Project Manager

Responsibilities:

• Responsible for successful implementation of Product migration initiatives for Supply Chain Department Confidential Finish Line with 40+ team members distributed globally
• Partnered with Product owners to identify product goals, prioritization of the backlogs and solution process
• Document detailed user stories and use cases capturing business value, needs, and applicable acceptance criteria in collaboration with Product Owners and subject matter experts.
• Responsible for Scrum Ceremonies like Planning, daily stand up meeting, review/demos and retrospective meetings. Worked with Product owners/team to remove impediments
• Proactively identify and manage risks in the Portfolio, issues and mitigation plans (issues include management issues, non-conformances and defects)
• Communicate the requirement and provide leadership and direction to development team including offshore team. Ensures the interaction between the project team with other support functions for the smooth progress of the project
• Participated in design and development meetings with project teams to provide perspective on the needs of the business users and help to resolve issues arising during the project.
• Review high level business requirement, technical documentation and deliverables from the team. Facilitate demo and walkthrough with business team and follow up for the sign off.
• Serves as a point of escalation for critical project issues requiring a high degree of expertise and/or discretion to ensure timely resolution. Recognizes trends, symptoms, and root causes and articulates the overarching business impact.
• Assigns and tracks milestone level responsibilities that are aligned to goals, timelines and objectives.
• Responsible to control changes in the project and initiate change requests as required.
• Facilitated structured requirements sessions to elicit requirements, process flows, data flows, business rules, risks and assumptions; champion requirements throughout the duration of the project.
• Synthesize complex information into concise, readable, unambiguous language; Use graphics and flow diagrams as much as possible to encourage understanding.
• Build trust and respect, establish relationships, and develop rapport with technical and non-technical team members.
• Created and managed plan for the implementation of Performance Scorecard; monitor and review progress and timelines; adjust schedules and plans as needed; and identify and resolve issues to ensure project success.
• Facilitate requirements gathering and assist with the creation of deliverables
• Participate in the architecture and design of the Performance scorecard using IBM Cognos Active Reports for mobile and tablets
• Guided the team to remove impediments on technical and requirement perspective
• Responsible for Scrum ceremonies like Planning, daily stand up meeting, review/demos and retrospective meeting for the development team
• Review high level business requirement, technical documentation and deliverables from the team. Facilitate demo and walkthrough with business team and follow up for the sign off.
• Demoed the Dashboards/Scorecard to Senior Management including the CIO/VP/Director and Business units
• Researched and Identified various new features implemented on Tableau
• Worked with Confidential Account Executives in creating proposals and contracts for new opportunities with State and New clients
• Lead the RFP proposal for BI Mobility
• Active Member of BI And PM Center of Excellence and volunteered in the initiatives and workshops

Confidential, Philadelphia, PA

Technical Manager

Responsibilities:

• Managed end to end planning and implementation including project management, issue management, communication and change management.
• Implementation of Cognos Planning Applications for Budgeting, planning and forecasting systems in accordance with industry standards and practices including development of efficient operational linkages between the corporate planning system and the regional and business function models
• Managed customer expectations - regularly meet with the client to ensure that the various client expectations are meet. Perform status reporting to provide visibility to the client on the various projects. If required, take corrective actions to ensure client satisfaction
• Responsible for release schedule and key milestones across all projects in a release and coordinating with the user group
• Responsible for overall Portfolio project status, risks and financial standing
• Implemented dashboards to monitor KPIs and Operational metrics and presented to Senior Management including the CIO/VP/Director and Business units
• Facilitates cross-program planning to manage dependencies and resolve conflicts
• Worked on major business groups like Sales Forecasting, and Production Planning.
• Remodeled the planning application to suit new business requirements which enable business users to identify product that need change in production schedule and make adjustments accordingly.
• Identified various multi-threaded solutions which resulted significant improvement in production planning with less downtime
• Setup new production environment for re-planning to improve efficiency

Confidential, Atlanta, GA

Technical Manager

Responsibilities:

• Managed team of 5 members responsible in delivery of BI solutions to meet the business needs enabling them to analyze and act on a timely manner. involved in Technical Support, Knowledge Acquisition, Estimations, Planning, Scheduling, Allocation of Tasks, Tracking of Monthly release, Client/Onsite co-ordination, Team handling, Responsible for reviewing the Quality procedures
• Responsible for Release schedule and key milestones across all projects in a release and coordinating with the user group
• Facilitates cross-program planning to manage dependencies and resolve conflicts
• Identified and communicated dependencies across projects for release with business group
• Implemented dashboards to monitor KPIs and operational metrics
• Conducting kick-off meetings, Developing project scope including functional, system and PM scope
• Identifying customer inputs & activities. Defining roles and responsibilities of the team. Building, leading and motivating teams
• Updating weekly status reports of the team members and sharing the same to client.
• Architected and implemented a Data Warehouse (Oracle) using OWB/ODI and IBM Cognos as the reporting tool covering multiple business functions using a global footprint
• Worked on major business groups like Sales Forecasting, R & D and Payroll

Confidential, Cincinnati, OH

Enterprise Planning Consultant

Responsibilities:

• Maintained and upgraded complex Report studio reports prompts, conditional formatting and customized queries
• Involved in development of Metric studio scorecards, dashboards for upper management, data flows, Metric types, Metrics and strategic maps
• Ensured development and in corporation of business architecture with other layers
• Oracle 11i and Teradata was used as the Data warehouse Database
• Coordinated with the Offshore Team for testing and releases
• Coordinated the deployment and activation of the release and its verification testing
• Participated in the Change Control board and off cycle meetings.
• Worked in the migration of BI reporting to Cognos 8.4 from Cognos 7.2 report net.

Confidential, Saint Louis, MO

Enterprise Planning Consultant

Responsibilities:

• Administration of Contributor applications. Move/migrate the model, access tables, macros, GTPs, Load and publish
• Developed and worked with various Objects D-Lists, D-Cubes, D-Links, File Maps, Macros, Selections and Libraries
• Creation of D-Links with a D-cube as target and source. Also created Analyst and Contributor Links to transfer data
• Developed complex reports in Report Studio. Worked with master-detail reports, drill-through, prompts, complex calculations, formatting, conditional formatting, Bursting reports, Crosstab, multi-query reports, charts, Created Query prompts, Calculations, Conditions, Filters
• Setting up the Contributor application, Developing plan in Analyst, Designing the E-List, Setting up the users, assigning the rights
• Cognos 8.1 Metric studio - Identify and design metrics, score cards and groups views. Create Balance scorecards and Functional score cards and CIO Dashboards. Create Metrics history charts, Metric types and diagrams
• Created Catalogs, Power play Transformer Model, Power Cubes, Calculated measures, drill through reports for the cubes, performance tuning of the Cognos Cubes, Publishing Cubes on to the Power Play Enterprise Server and Scheduling the daily cube builds and reports.

Confidential, Greensboro, NC

Enterprise Planning Consultant

Responsibilities:

• Design enhancement and Development of IBS Application using PFC
• Writing Procedures and Functions in Oracle 8.0 and Crystal Reports tool was used to generate reports
• Participated in Design and development of Cognos Enterprise planning and reporting for planning and forecasting systems (Contributor and Analyst) in accordance with both Company and industry best practices and standards
• Design, develop, and support effective and efficient operational linkages between the corporate planning system and the regional and business function models
• Cognos 8.2 Metric studio - Identify and design metrics, score cards and groups views. Create Balance scorecards and Functional score cards and CIO Dashboards
• Create Metrics history charts, Metric types and diagrams.

Environment: Cognos 8 BI tools (Enterprise Planning Analyst and Contributor, Framework Manager, Report Studio, Analysis Studio), Power Builder, MS SQL Server, Oracle 11i, Windows XP

Confidential, Greenville - SC

Sr. Application Consultant

Responsibilities:

• Converted PFC based objects to Java enabled DW using IBM - Web Sphere Application
• Writing Procedures and Functions in Oracle 8.0 and User Manual development for the application
• Provides timely updates to the IT Leadership and Key Stakeholders regarding release or go-live execution
• Involved in Test development plan for key testing & documentation/Scripts. such as: Test Plan, Test Case, Test matrix, Test data and GUI design based application and system performance testing
• Participation in managing and resolving release specific or project specific issues/defects
• Provides recommendations to the Release Steering Committee regarding go/no-go decisions
• Works with Release Transition Managers to coordinate support for the IT Command Center to resolve defects and issues on launch day
• Responsible for Release Coordination and supported User acceptance testing
• Planned and implemented disaster recovery for test and production servers.

Environment: Java, Power Builder, PL/SQL, Oracle

Confidential, Winston-Salem, NC

Sr. Application Consultant

Responsibilities:

• Assisted senior architects in developing existing systems and planned new systems architecture artifacts
• Helped analyze legacy applications and systems to derive required business functions and rules from existing applications
• Performed requirements definitions, system analysis and design, interface and data architectures, lifecycle cost analysis and estimation, and governance
• Worked with seven member team and project leaders to establish standards and guidelines
• Participation in managing and resolving release specific or project specific issues/defects
• Provides recommendations to the Release Steering Committee regarding go/no-go decisions
• Works with Release Transition Managers to coordinate support for the IT Command Center to resolve defects and issues on launch day
• Provides timely updates to the IT Leadership and Key Stakeholders regarding release or go-live execution.