Profile

• Results-driven Project Manager/Scrum Master and Coach with significant information systems, data warehouse, and project management experience within, retail, financials and government.
• Accomplished professional who has earned a reputation for leveraging partnerships to successfully implement strategic initiatives and meet business objectives. Effective communicator who possesses excellent relationship-building, interpersonal and negotiation skills as well as highly analytical capabilities.

Professional Experience

Confidential

senior project manager/SCRUM master Coach,

• Scrum Master for Integrated Guidance Experience Product sprint planning, retrospectives, issue/risk mitigation, velocity and resource dashboards global teams USA China
• Completed 10 iterations resulting in successful beta implementation and numerous maintenance releases for Integrated Guidance Experience
• Led teams in determining performance gaps, documenting specific pages where performance didn't meet standards, while gaining product owner support to address
• As backup for release manager, completed all documentation and reviews resulting in successful second release of beta product.
• Something about requirements, defects or working with services, database, apps resources
• Centralized Project Management member
• Mentored and coached other PM's
• Facilitated/created new process example
• Managed relationships with other organizations, improving communications and processes

Confidential

senior project manager, SaaS Implementations

• Managed 6M plus project to implement processes, technologies, and standards to ensure PCI Compliance across the enterprise.
• Defined, acquired, and implemented applicable technologies to provide data isolation, encryption, or masking as need within a given line of business
• Acquired secondary project to integrate PCI toolset with current management tools. Completed analysis that allowed this work to be completed within two months rather than the six originally estimated by focusing on the key requirements rather than nice to haves .
• Led cross-functional/organization team to complete the work required for PCI compliance. This included senior leadership within BB T as well as acquired organizations.
• Portfolio Manager for 14M technology integration effort that brings affiliates into the core network.
• Lead efforts to assess, remediate, and test all applications for each of 10 affiliates as needed to meet BBandT, Win7, and network standards
• Managed the definition, purchase and implementation of the required infrastructure to successfully migrate the systems while providing disaster recovery.

Confidential

senior project manager, SaaS Implementations

• Managed 6 distinct projects with global teams located across 4 countries to implement integrated SaaS solutions for credit card processing, sales tax, Product Life-cycle Management, Quality Management, Document Management, Custom Order Process to interface with SAP system for a newly organization that was spun off from Smith-Nephew.
• Worked with Smith-Nephew, multiple vendors, and hosting organizations to implement systems for this new organization within tight timelines and as business owners had additional requirements to set up other business processes
• Completed Bus. Analysis work, QA requirements and execution, developed training materials, and other deliverables as needed to ensure successful implementations
• Worked with multiple vendors simultaneously in completing contracts, implementations, trouble-shooting, and managing deliverables as part of each project
• Managed project to transition ordering form to a Mobile Application, determine platform, assess vendors, and complete the custom development for this key application used by the sales force.
• Responsible for budget, staff, schedule, and quality of all project deliverables
• Four projects completed on time and under-budget with all four having same implementation date and 2 integrating with SAP system

Confidential

senior project manager, data warehouse

• New member of the PMO but selected as Scrum Master for multiple projects using different systems Ab Initio, Teradata, Business Objects, OneView for different business owners under diverse mandates including those systems used by customer and customer service staff
• Managing multiple data warehouse projects totaling over 15k hours that will ensure a successful migration from ICD9 to ICD10 diagnostic and procedure codes
• Determine and Remediate extracts, universes, and reports aligning with program dates
• Analyze and execute project that manages the warehouse remediation, including derived fields and key mapping strategies that will allow continued analytical reporting
• Took troubled project from Red to Green status preventing closing down of work that will provide benefit to company long after this specific initiative is completed
• Leading project to update OneView customer facing system for required Health Care Reform mandates
• Key resource of PMO providing tools and processes to transition projects from waterfall to Agile methodology for ICD10 program
• Responsible for budget, staff, schedule, and quality of all project deliverables

Confidential

sr project manager, business application support

• Managed projects, including business analysis and vendor selection process for business applications, including PeopleSoft HCM, FIN, and CC B, and legacy systems. Responsible for new module implementation, city development planning and permitting systems, and critical revenue acceptance projects. Worked as configuration analyst for new system, created training instructions, and assisted with business analyst work to ensure projects kept moving forward.
• Lead Enterprise Content Management initiative, including the business analysis component for this critical project. Finalized selection of vendor using solid analytical processes, meeting strict governmental bid requirements.
• Completed several PeopleSoft and other COTS software projects using solid project management methodologies, including AGILE. These updates were critical to a successful first year end processing.
• Led effort for complete restructuring of PMO, including revising templates, defining AGILE process, and developing training program
• Managed two projects from vendor selection to implementation of modules using AGILE methodology

Confidential

application engineering and development manager

• Managed strategy, operations, maintenance, integration, and staffing for web, custom, SharePoint, and business applications. Initially hired to manage custom applications, and then selected to manage all systems within the G A organizations as well as select business applications.
• Managed development of web-based custom application to track chemicals across the organization shelf-life, location, purchasing, etc
• Managed in-house developed system that tracked proposals from initial bid through award and subsequent payment. This system allowed the company to determine trends and track successful bids.
• Ensure integration of applications across RTI, including ERP, ancillaries, and financial systems
• Life-cycle management of custom and COTS systems
• Managed projects of major system upgrades PeopleSoft, Concur, Deltek including infrastructure and end-user communications.
• Managed initiatives that created increased visibility and management of all resources

Confidential

Special Assistant to the Chief of Staff

• As Project Manger, spearheaded the largest initiative by NAVSUP in its history while leading a Global team to success. Defined the alignment of logistics operations, and worked with senior leadership in the transfer of resources that would ensure the most effective organization for Naval Operations.
• Negotiated agreements to transfer 140 Million in funding, 2700 personnel, logistics, and support, allowing for consolidation and reduction of resources
• Defined and implemented transition strategies to migrate hundreds of supply software programs.
• This initiative would then provide ability to implement ERP systems and decrease overall number of software systems and supply resources
• Project Manager for a cross-functional team assessing and improving the Independent Logistics Assessment Program by developing a web-based program. This program reviews the logistical elements for each designated milestone in the highest priority programs within the Navy and provides the DASN-L real-time status and logistics information for all ACAT programs. Acted as BA, PM, and QA staff during development.
• Quickly assessed and prioritized needs and determined an appropriate strategy to move forward with an improved program across the hardware commands.
• Planned and executed aggressive measures to meet leadership goals within a limited budget.
• Managed development of web-based tool to meet all reporting requirements.
• Managed the development of an ERP training program for the SAP software implementation.

Confidential

Program Manager - Project Management

• Defined and implemented the strategic Information Technology Portfolio Management Program.
• Collaborated with senior technology and business leaders to gain support and implement the program.
• Defined and implemented a software program to prioritize and manage all information technology projects across all technical arenas, including status, costs, risks, and issues.
• Managed the training, project evaluations, and program management initiatives for all information technology, business, and operational projects at corporate headquarters.
• Assessed, recommended, and provided project management for the implementation of a company-wide, web-based project management toolset.
• Provided specialized consulting to senior business leaders during project implementations.
• Ensured all projects were successfully completed and mentored and trained project managers.

Confidential

Program Manager - Phantom Works Research Website

• Program Manager for a team that researched, piloted, and assessed new technology in an effort to determine best practices for the company.
• Liaised with leaders company-wide to define and manage software programs required for their business unit's future.
• Collaborated with a cross-functional team to identify and define system requirements and implement a company portal.
• Developed efficient, high-performing products that are still used within the corporation.
• Worked with team in managing the migration of the human resources legacy and web-based software systems to a PeopleSoft system.
• Successfully completed SEI CMM training program deployment guidelines and best practices used to improve our software development processes.