SUMMARY

• Over 10 years of experience working as Program Manager/Project Manager for enterprise wide applications in different line of business such as Retail Banking, Mortgage, Securities, and Telecom
• Extensive expertise working through the entire Product life cycle (SDLC) and involved in various activities such as project planning, system analysis, risk management and Change control.
• Extensive experience collecting and analyzing requirements and transforming into functional specs.
• Experience working with Big Data Technologies and driving BI Projects
• Excellent understanding of Agile Development methodology and successfully implemented SCRUM.
• Enormous experience performing Data Analysis.
• Extensive experience managing schedules and ensuring projects are shipped on time, budget and meeting quality standards.
• Excellent understanding of Web application technologies and RDBMS.
• Extensive experience working in high paced environment and multiple projects.
• Team player with excellent analytical, presentation, communication, organizational and inter personal skills

TECHNICAL SKILLS

Languages: T - SQL, PL/SQL, JavaScript, vb.net, XML, HTML, DHTML, ASP, MDX

RDBMS: Oracle, MS SQL Server 2005/2008, MS Access

Version Control: VSS, Perforce, Team Foundation Server

Bug Tracker: Bugzilla, Test Director, Clear Quest

Operating system: UNIX/Solaris, MS DOS, Windows 9x/NT/2000/XP,Microsoft Excel

PROFESSIONAL EXPERIENCE

Confidential, Bellevue, WA

Senior Program Manager

Responsibilities:

• Worked closely with Engineering and Business teams in coordinating successful delivery of Projects.
• Led the Requirements effort and organized Joint Application Design (JAD) sessions with all Key stakeholders from each program
• Proactively identified Risks across Projects and took actions for mitigating Risks.
• Tracked key project milestones and Communicated status to all stake holders and made changes to meet dynamic requirements
• Managed enterprise-wide projects with full lifecycle accountability
• Worked with Business and identified key KPI’s for BI project
• Led the Big Data initiative at Verizon and worked with v-team
• Worked as a liaison with Business Analyst, Development team, QA, and release team during all cycles of SDLC
• Performed Data Analysis and worked with Business Analyst to resolve data issues
• Developed extensive Technical Documentation such as Functional spec, Process Flows, Process Specs, which were used by the Technical and PM teams.
• Developed user guides and training materials that covered the new functionalities and modules to be used in training the users
• Worked with operations team and business team and implemented a change management process.
• Extensively leveraged Sharepoint and Microsoft Project for managing processes.

Confidential, Everett, WA

Project manager

Responsibilities:

• Managed all B2C applications for Northwest plus and coordinating successful delivery of Projects.
• Identified all functional areas and outlined dependencies that will be impacted by the project scope.
• Identified Project risks and proactively managed risks.
• Assisted in creating deployment document and outlining all dependencies. Provided input in automating the same.
• Collaborated with business to meet current needs and anticipate future requirements.
• Worked with customers to analyze and understand data quality.
• Worked with Operations team and defined a Disaster Recovery Strategy for key projects.
• Analyzed data by creating complex queries and defined data retention policy.
• Tracked key project milestones and adjusts project plans and/or resource to meet the needs of customers.
• Worked with cross-functional teams to achieve project objectives.
• Facilitated JAD sessions to gather critical cross-functional requirements.
• Tracked bugs and re-priotized bugs based on priority.
• Used Microsoft Project Server to track projects.
• Wrote SQL Queries for data analysis.

Confidential, Seattle, WA

Business Analyst

Responsibilities:

• Analyzed business requirements documents and performed cross impact and feasibility analysis.
• Served as the conduit between the customer community (internal and external customers) and the software development team through which requirements flow.
• Managed IT projects and prioritized tasks to drive results through effective facilitation.
• Interpreted customer business needs and translated them into application and operational requirements
• Conducted daily stand-up meetings, reviews and other Scrum related activities.
• Helped team create test data for purpose of UAT
• Worked on re-organizing SharePoint Site.
• Performed data analysis and created SSRS reports.
• Created Excel reports using MDX Queries, Pivot tables.
• Triaged bugs and prioritized them after discussing with all the stakeholders
• Work independently with users to define concepts and under direction of project managers
• Assisted in creating deployment plan and provided input in automating the same.

Confidential, Seattle, WA

Business Analyst

Responsibilities:

• Engaged with projects in early phases of the SDLC to ensure alignment with the overall release schedules and corresponding demand management.
• Develop risk management mitigation (prioritization) when support teams are faced with schedule/ budget /resource constraints.
• Conducted daily stand-up meetings, reviews and other Scrum related activities.
• Schedule and facilitate release planning and status meetings to review changes to releases
• Responsible for planning, coordinating and leading of production readiness meetings for all software releases
• Works across the organization to improve and enforce development, testing, release and documentation standards in conjunction with the newly created SDLC processes.
• Ensure deliverables are completed within target timeframes and are consistently high-quality.
• Performed data analysis and created SSRS reports.
• Assisted in creating deployment plan and provided input in automating the same.
• Created Complex T-SQL Queries for data analysis.
• Created Excel reports using MDX Queries, Pivot tables.