SUMMARY

Results-oriented professional with 13 years of experience in planning, developing, and implementing state of the art information solutions facilitating corporate growth. Strategized solutions based on customer feedback to increase the revenue. Managed business development, recruitment and customer relations. Managed integrated delivery plans to meet schedule and budget in matrix organization. Assisted in scrum meetings skill developments, organizing training session. Led cross functional teams with diverse backgrounds. Experienced in executing the responsibilities of a PMO. Coached teams to follow standardized practices. Adept at recognizing business objectives, foresee the solutions, develop approaches and internal processes. Estimated Level of effort LOE , defined budget controls, developed projects' success metrics. Generated financial and cost metrics. Extensive experience in directing full software development and system development life cycles. Possess strong technical knowledge base, including expertise in development of web based applications using JAVA, ecommerce applications and COTS products. Spearheaded large scale projects for various agencies for infrastructure management and infrastructure consolidation. Increased revenues within a year and decreased project timeline by 25 . Appreciated team leader, excel in fast paced, high-pressured atmosphere worked in a self-managed or team environment.

PROFESSIONAL EXPERIENCE

Confidential

Senior Project Manager/Agile Coach

Oversee project teams managing technical projects. Responsible for providing strategic direction for the organization. Accountable for maintain client relationships and business function s results. Coordinate communication with all areas of the enterprise that impacts the scope, budget, risk and resources of the work effort being managed. Assist directors in partnering with senior management of the business community to identify and prioritize opportunities for utilizing IT to achieve the goals of the enterprise. Actively coaching SCRUM teams as a Scrum master for data driven project. Lead development, BAs, QAs teams. Responsible for the following: scrum facilitation guiding teams through sprints, sprint retrospectives, point estimations risk mitigation creating project plans TARS timelines sdlc life cycle implementation, impact assessments and hitting milestones.

Confidential

Program Manager

Planned, managed, and executed varied software development, customization for COTS product. Gathered information at front end to determine project parameters and specifications, and to budget human, financial and other resources. Provided strategy and analytical support. Provided technical oversight, and leadership as required, and tracked attainment of project milestones, including related risks and issues. Reported on progress and resource usage/expenditures to project stakeholders and sponsors.

Confidential

Program Manager

Consulting assignment to optimize business processes. Included IT SOX Controls and risks management for various IT systems as a part of IT governance team. Managed significant projects aspects strategic change management, new business and product initiatives, process re-engineering, and establishment of control procedures. Exerted considerable latitude in determining objectives of assignment. Worked closely with top management and customers. Experienced working with compliance, audit, outside regulators, Finance, and other support organizations while participating in providing solutions in support of the business objectives. Managed scope, schedule using PlanView, budget, quality, risks and issues, impact on systems, and dependencies to other IT Business Units within the company.

Confidential

Program Manager/ Senior Project Manager

Responsibilities:

• Determined both technical and business goals in consultation with top management and created detailed plans for the accomplishment of these goals.
• Ensured team delivers high quality performance, meeting all contractual and project requirements and deliverables. Served as Customer Liaison and take corrective action as necessary
• Exceptional customer service/satisfaction across the program. Built and maintained working relationships with product owner, product sponsor, team members, vendors, and other parties involved in the program.
• Identified and monitored program risks, assess impact, and plan / implement mitigation and contingency plans.
• Developed detailed integrated projects' plans, blended this with agile development techniques.
• Defined key metrics for measuring resource capacity, project valuation, cost, risk, status and performance.
• Defined continuous integration work and automated testing practices.
• Determined resource plans to balance people, budget, material, time leading to optimization of program objectives for several .Net projects.
• Collaborated with the IT leadership team and PMO on identifying Communications and Change Management needs. Executed PMO Program Management Office duties as it relates to the oversight and administration of projects. Implemented PMO practices across IT and mentored functional IT employees to use implementation tools and resources for project completion.
• Communicated with stakeholders to provide accurate reporting and information regarding the ongoing projects and initiatives. Prepared EVM, financial and cost management reports.
• Coordinated pre-award activities to gather the requirements, technical solution, schedule and level of effort for new requests from the customer.

Confidential

Program Manager/ Senior Project Manager

• Directed the recruitment process of key employees and the selection of consultants and outsourcing vendors. Set up the team in 3 weeks, strategized the team positions and places to spend the budget.
• Supervised project teams of 20-25 employees for programs involving web applications/ desktop services of large scale and budget EVM calculations using agile methodology.
• Projects include: APD Army Publishing Directorate Web Maintenance APT-D Army Publishing Toolkit Doctrine, Army Publications Web Consolidation, Army Infrastructure consolidation, Cognos dashboards, Performance Reporting, Data Consolidation DA PAM 25-3, PCMP Publication Content Management Program, Public Distribution Library, Publishing Engine, Records Archive, and, Search Engine , PRTA Publishing Records and Tracking Application ,VA Veteran Affairs ECMS Enterprise Content Management System . These projects used .Net platform with SQL as backend.
• DTS, an ISO 9001:2000 certified company, focusing on providing turn-key solutions to federal, state, and local government agencies.
• Effectively trained, motivated and mentored junior managers, engineers, developers and technicians. Determined user/ business/ functional requirements.
• Introduced team building activities that include focus group meetings, newsletters and program summaries increasing staff involvement in project development and implementation process.
• Ensured all artifacts compile with corporate SDLC Policies, guidelines as recommended by PMI and CMMI.
• Produced Monthly PMRs, production support document, project close out briefings, project closeout signoffs and lesson learnt document.
• Served as technical team leader and technical point of contact for client implementations. Facilitated daily Scrum meetings and weekly project planning and status sessions. Established goals and milestones as per the estimated output generated by the projects.
• Collaborated closely with Business Analysts for project requirements and analysis.
• Responsible for evaluation of Commercial Off-the-Shelf COTS software.
• Envisioned and presented employee idea technologies concept to management to enhance staff development, team spirit, and billable hours.
• Superiorly planned and managed testing program, coordinated user acceptance testing UAT , set test standards, and reviewed test plans.