SUMMARY

• Qualified business and ITIL, PRINCE2, ISTQB & SAS Certified IT professional with 10 years of experience in Consulting, Service delivery, Business process reengineering, Solution Design, Risk management and Enterprise architecture for Banking, financial & Infrastructure product implementation for global banks.
• Expertise in various phases like understanding the user Requirements, Analysis/Design, Testing, Project management, & product development along with end to end product delivery across the SDLC& STLC phases.
• Spearheaded the successful delivery of Citigroup’s APAC, EMEA, LATTAM & NAM Regions, Develop win - win long term relationships with key strategic Vendors
• Implemented PMO, and added Testing Program and portfolio processes and roles.
• Own the key stakeholders management and exec updates for status on worldwide Pilots, Projects and Programs, Good Knowledge in BFSI domains.
• Facilitating Daily scrum meetings, spring planning, spring review, and spring retrospective.
• Manage multi-year, multi-million dollar project management office to execute global standardization of customer due diligence at on-boarding
• Rapid development and prototyping - advanced problem solving and teamwork. Pilot projects that increased speed to market by 50% and increased efficiency by 100%.
• Strong analytical skills, evaluation and high degree of initiative. Coordinate all aspects of project -planning, scheduling tasks, tracking, and monitoring risk analysis.
• Handling Brazil, Poland, Mexico, USA, India & Singapore customers.
• Actively participated in daily project standup &Agile scrum meetings to update the Delivery status, traceability matrix, projected burnt down charts and Sprint Closure. Hands on expertise in SD methodologies like PMBOK, Agile and Waterfall
• Experience in participating JAD sessions for project definition, analyzing requirements, Documentation includes: Business process documentation, business process modeling, HLDD's (SRS/SSR/BRD) and LLDD's (FRD/RTM).
• Domestic and International project managing with onsite/remote /offshore resources
• Thorough understanding of documentation implementation systems assuring comprehensiveness, maximizing efficiency & ensuring ethical and legal business conduct on increasing the efficiency of risk assessment engagement.
• Played a leadership role within BFSI Domain Compliance by providing guidance and advice to the compliance team and business units on Banking and finance requirements
• Negotiating and influencing up to Director/VP level

TECHNICAL SKILLS

Hardware: IBM 309x, RS/6000, Sun, IBM PC

Web servers: IIS

Operating Systems: MS Windows, NT/95/98, Unix, DOS, CICS, TSO/ISPF

Databases: MS SQL Server, DB2/UDB

Software Methodologies: PMBOK, Agile, Waterfall model

Languages: C, SQL, HTML, Pascal, Basic, AWK, PowerBuilder, XML, SQL, Java, J2EE

CASE Tools: ADW Case, Sapiens Risk Management Tools RMAC, RiskAoA, Sure Step

Desktop Tools: MS PowerPoint/Word/Excel/Project/Outlook, Adobe Acrobat, Artemis

PROFESSIONAL EXPERIENCE

Confidential, NY

Project Manager/ Test Manager

Responsibilities:

• Successfully managed complex Testing projects with global implementation, and rapidly evolving requirements.
• Act as the single point of contact for all of Provide strategic direction and vision for the testing team and lead them in the right direction to work smarter and more efficient. Evaluate and recommend new technologies to enhance efficiency and increase communication between critical technology areas.
• Advised and managed client staff over test strategy, tests planning, test design, test case development, test data strategy, test execution, defect management, metrics/reporting and installation.
• Provided Program Testing status reports as required by Smart Grid Program management
• Reported and communicated testing observations to Smart Grid Program management
• Aligned efforts and coordinating with other testing team leads as appropriate
• Identified, evaluated and helped resolve program testing issues and risks
• Hired and mentored staff, assigned projects, evaluated performance
• Managed Onshore/Offshore and vendor relations
• Regression and Automation test execution in each test phase with set targets and governance guidelines
• Formal entrance and exit gates and ensured stakeholder sign-off occurs before the start of each testing phase
• Established project tasks, timelines and budgets and effectively managed them.
• Lead large team of test engineers/ Leads across numerous locations including near shore, offshore and onshore.
• Used Quality Center extensively throughout the project lifecycle from release planning to test planning test plan creation, test execution, progress reporting.Achievements:
• Received several appreciations from the HSBC Executive Panel within a short spam on time for Delivering the product on time with in the SLA during high volume Releases.

Confidential

Project Manager

Responsibilities:

• Having more thana7 year in operational and functional support role as Program and Project Manager for different customer like Americas, Mexico, Brazil, Poland, Singapore & India.
• Responsible for developing and implementing tools to increase revenues and utilization by 15% for a broad portfolio of e-business electronic Invoicing consulting services targeted at large and mid-market accounts in the Financial and Insurance sector.
• Currently managing END to END BFSI Testing and development programs. Set up all processes in place to meet company goals of 20% of the company’s revenues (75% of resources) via WASE programs, the new paradigm. Revenue ~ 7 US $Million
• Conceived and implemented formal processes and tools used to manage projects for US Integration Services Organization that increased staff productivity by over 20%.
• Provided expertise on resource management and allocation, risk mitigation, communications, project plans, project deliverables, actions/issue resolution, scheduling, contract negotiation, policies and procedures, project documentation standards, quality assurance, executive presentations, organizational structure, contract requirements and best practices
• Coordinated precise scheduling for all data center migration events including all equipment and resources for the data center migration of a 100 million dollar facility on an extremely accelerated schedule with for a high profile client.
• Responsible for resource allocation, deliverables review, procedures, documentation standards, vendor contracts, issues/actions/risks resolution and mitigation, move event coordination, executive status reports and presentations for the successful move of all production data and equipment as well as test, development and infrastructure technology.
• Implemented project procedures, standards, communication plan, deliverable schedule, developed a full set of business requirements, a detailed project schedule including work breakdown, resources and delivery dates and conducted an evaluation of the technical architecture. Reviewed functional specifications, change control procedures, development and testing requirements, procedures and environments.
• Coordinated on-site training, data conversion and testing projects in Brazil, Mexico, and Singapore, Poland.
• Solid working knowledge of technical infrastructure and process, including: servers/storage, networks, configuration and change control, data warehouse and reporting technology, data conversion, system integration, HL7 interfaces, and testing.
• Championed the need for security consultants to engage with development teams earlier in the life cycle resulting in a significant reduction in the number of issues raised at the risk assessment and security testing stages
• Assistance in CPRO Related Operations and Close coordination with Delivery teams for SOW Preparation. Established new firm wide Operational Risk Department for major international financial institutions.
• Provided management consulting services for enterprise architecture application portfolio analysis and rationalization, application integration through SOA (Service Oriented Architecture), architecture governance and strategic planning and methodology.
• Led several teams at Mega Financial Services in completing file migrations, office moves, data center migrations, business objects/reporting and SharePoint migrations following the acquisition of a major retirement services firm.
• Results:Completed $34 million in mainstream technical upgrade projects within 8 months
• Managed a team of 12 through all phases of a $17 million upgrade in the banking operations software for APAC Software Upgrade.
• Results:Achieved a seamless, defect-free migration at 10 percent below budget with no unscheduled downtime, due to careful planning and strategic resource allocation.
• Led enterprise-wide Banking servicing projects through the full Project Management Life Cycle (PMLC)
• Built and managed an Enterprise Project Management Office (EPMO) for CITI Bank Poland and Singapore.
• Collaborate with finance team to determine impact and implications of various options and recommend the best course for project delivery.
• Working with Product owner On Artifacts Such as Product Backlog, Spring Backlog, Sprint Burn down, and Release Burn down.
• Responsible for requirements management, architecture, design, development, system integration, testing, and deployment support of this real-time, COTS based system
• Provide direction in crafting the PMO value proposition.
• Managed Applications like CRM, CRC, One Eclipse, IVR, and Sales Station.
• Managed a complex project that developed and deployed a COTS-based solution for gathering and managing billing records. Led a development and testing team in the USA, and a deployment team in the Poland
• Using an iterative PMBOK, Agile, Scrum methodology was able to work side-by-side with the customer and the developers to create the technical developments throughout a series of rapid iteration deliverables
• Ensuring timely delivery of deliverables and closure of all issues raised.
• Conduct post project reviews, lessons learned, and performance stags
• Ability to take end-to-end delivery ownership.

Confidential

BA/PMO Lead

Responsibilities:

• Worked for different departments of COBB & Gas South Project:
• Analyze client business requirements and relate them to the products capability by completion of implementation workbooks
• Understand the Requirements and raise the clarification if required, also provide better solution for the requirement. Identify the issues during analyze and suggest improvements for the development in functional perspective.
• Liaise with Client, Region, Project managers, Project team members, and various other stake holders to ensure the FSD’s are delivered.
• External Affairs Department: Working on complaints received by the client from the PSC (Public service Commission) / BBB (Better Business Bureau) Leading an offshore development team at offshore and co-ordinate with the onsite team for successful Operations, Finance, and Risk& Compliance deliverables on time.
• Responsible for interacting with customer to scope and deliver a wide range of technical services from a functional and design perspective.
• Support developments by clearly articulating the customer s business needs while continually verifying that the implementation approach and resulting technical developments meet the needs.
• Engaged in a series of working sessions with customers to gather requirements for systems integration. Work with customer to facilitate large scale and complex data conversions.
• Created overview document for data conversion, data mapping documents, detailed instructions, specification documents, pre - requisites, sample files, loader formats and business test cases.
• Using an iterative agile methodology was able to work side-by-side with the customer and the developers to create the technical developments throughout a series of rapid iteration deliverables
• Engaged with the customer to demonstrate and test the iterative work product while making sure along the way that the developments meet their needs. Involved in conducting manual testing at various phases of conversion process.
• Created test plans to meet all features based on specification requirements, using QC Worked with developers, test engineers, customer support, and product management.

Environment: HP QC 10.0, QTP 10.0, SAS &Xpeditor, Intertest, Magic Tool, CC & B, Eneract, FDGC, COA( CITI of Atlanta), SAP Testing.