SUMMARY

• PMP certified with around 14+ years of leadership and management experience leading fortune 500 organizations across diverse range of technology domains & business processes.
• Managed and successfully lead the team responsible for enterprise wide integration and application platform leveraging cloud computing (SaaS, IaaS, PaaS etc)
• Lead a High caliber team responsible for enterprise wide ERP implementations and System Integrations with 6 full life cycle SAP implementations including Global - Rollouts.
• Successfully delivered programs across Technology, Oil & Gas, Energy and Utilities, Manufacturing, Media and Entertainment domains involving heavy interactions with Business users, IT Teams and Infrastructure teams
• Managed and delivered Programs in various roles - SAP Project Manager, Senior Program Manager, Delivery Lead, Business Analyst with Deep exposure in SAP Project Management from end-to-end - Blueprinting, Design, Build, Test, Cutover, Go-live, Post Go-live Hypercare phases.
• Extensive experience in various SAP Functional modules - SD, MM, FICO, PM, PP, PS, WM, Real Estate
• Implemented various SAP systems - ECC, CRM, BW, BPC, IS-Media, IS-Retail, IS-Utilities, IS-Oil & Gas
• Deep exposure in creating and delivering business value driven technology strategies, building & fostering collaborative working partnerships with business units, mobilizing high performing, customer focused organizations, running fiscally efficient operations.
• Liaise with external agencies including vendors and service providers for efficient delivery.
• Proficient in Microsoft Project and MS Office tools
• Excellent track record working and delivering programs in a distributed onsite / offshore model.
• Liaise with external agencies including vendors and service providers
• Implemented projects using Agile methodology (Scrum), involved in CMMi V1.2 implementation review and worked in SEI CMMi Level 5 organizations
• Extensive experience in successfully managing Migration projects (across Data centers, S/W up- gradations) & involved in DR planning and implementation
• Extensive experience in Account management, pre sales, solution architecture and technology consulting having worked in senior leadership roles in different organizations like Confidential, Confidential & Cognizant Technology Solutions
• Proficient in Microsoft Project and MS Office tools
• Excellent track record working and delivering programs in a distributed onsite / offshore model
• Possess excellent interpersonal, communication, negotiation, project management and analytical skills

TECHNICAL SKILLS

SAP: ECC 6.0, ECC5.0, 4.7, 4.6, CRM, SRM, APO, BW, BPC, IS-Retail, IS-Media, Sol-Man

OS: Win95, Win98, Win NT, Win 2000, Unix, Linux, Sun Solaris, pSOS, iRMX

Languages: C, C++, Smalltalk, Java, Cobol and VB.Net

Scripting Languages: Java Script, VB Script, Shell Scripting (CSH and AWK)

Database: SQL Server 2000, IBM DB2, Oracle

ETL Tools: IBM DataStage, Informatica

Tools: Cross compilers, MS Visual Source Safe 5.0 (Server and client), Rational Rose, UML, Microsoft Project, IFC/IFD Locomotive Simulators, SCCS, Bounds Checker, Clear Case, Middleware - MQSeries, Tuxedo, ALBPM with JDK 1.5.0 10, Application server - Weblogic 9.1, Reports - ALBPM, PegaRules Process Commander 6.2; Rally’s for Agile projects, Apptio, HP-Propel, Clarity, Propel, HPQC, Remedy, Planview

Methodologies: Object Oriented Analysis and Design

PROFESSIONAL EXPERIENCE

Sr Program Manager

Confidential

Responsibilities:

• Lead a program responsible for enterprise wide integration and application platform services strategy, architecture, build out and operations across Confidential . Every business unit within Confidential utilizes these services, which help in driving a USD 5 billion dollars + revenue stream on an annual basis leveraging Confidential Cloud Services Stack ( Confidential IT Elastic Infrastructure Services - CITEIS)
• SOA Governance - Web services management (ACE XML Gateway; L7) - Maintenance Project & reengineering project
• Business Process Management System (Pega) - PEGA integration & development Project
• Enterprise Integration Strategy using ESB offering from Oracle - Implementation Project
• SAP SCM and Finance implementation at Webex (Taken over by Confidential )
• Managed Integration activities between SAP and Non-SAP systems
• Prepared project plan with detailed tasks for various teams - Functional, Development, Basis, Security, Testing, Change Management for various phases of the project - Blueprinting, Design, Build, Test, Cutover, Go-Live, Post-Go Live Hypercare.
• Anchored DC & Server migration activities, DR and MVDC enablement for projects – Migration Project
• Data center migration from San Jose to Richardson, TX for Enterprise Architecture group
• Established plans and operational model for the Disaster Recovery (Applications & DB’s)
• Work and define all programs and align them to the IT Service offerings
• Drive discussions to tie the services and related assets to Service Offerings
• Drive discussions to identify and define the right BSF/Reference system in Troux
• Align all service offerings & assets to BSF/Reference system models defined and leverage Clarity & Apptio; tie the costs (RTB & CTB)
• Program Manage the security architecture team for Confidential Services, a USD 10 billion-business unit
• Drive strategic & operational leadership, ongoing management oversight to the engineering team. Accountable for the 24x7 Availability of the Global Web Systems, Revenue generating engineering applications, including Incident Management, problem detection, situation management and service recovery
• Involved in preparing and sharing quarterly status quo with Confidential Leadership (CIO, VP, Sr Directors)
• Expertise in seamless on-site and off-shore team Collaboration (Leadership, Architects, Engineers & IT Analysts), Communication & Problem-solving
• Vendor Management - Strong financial and operational management skills

SAP Project Manager

Confidential, CA

Responsibilities:

• Prepared project plan with detailed tasks for various teams – Functional, Development, Testing, for various phases of the project – Blueprinting, Design, Build, Test, Cutover, Go-Live.
• Organized blueprint and design workshops to gather functional and technical requirement in various process areas – SCM, FICO, Plant Maintenance and Capital Project Management.
• Managing 60 team members across various areas – Functional, Business, Technical, Data, Basis, Security, Testing, and Change Management.
• Prepared staffing plan and updated the same on on-going basis based on the changing project scope.
• Expertise in seamless on-site and off-shore team Collaboration (Leadership, Architects, Business teams, Functional and Technical Analysts), Communication & Problem-solving
• Developing cost benefit analyses for the program, communicating to an executive committee, creating and reporting program status utilizing a dashboard
• Allocating resources across multiple projects, defining project governance policies and managing the financial concerns of the program
• Consult with clients in analysis of short and long range business requirements and recommend innovations which anticipate the future impact of changing business requirements
• Highlight potential resource issues to Management/Steering Committee
• Developed principles for mock data load cycles, approach and the timelines as per the Integration Testing, UAT and Cutover timelines
• Developed entry and exit criteria for various test cycles.
• Evaluated and selected tools for data conversion, testing, document management.
• Defined roles and responsibilities of various people involved in data con version process – Data owners, business process teams, Functional teams, Data Conditioners.
• Developed Data Governance mechanism for creation and change of master data across the organization by proper forms and workflow process.
• Developed contingency plans to for the potential problems in project execution.
• Interfacing with numerous key customer stakeholders and presenting program dashboards comprising of metrics, cross track dependencies, milestone plans, program summaries (individual status reports at project level, cost performance, risks, issues and benefits realization plan)

SAP Manager

Confidential, CA

Responsibilities:

• Project Management activities- resource utilization, planning, budgeting, schedule tracking, SOW preparation and review, change management process compliance, status reporting
• Bottom line responsibility for project deliveries, customer relationship, improving and maintaining customer satisfaction
• Steering committee reviews and project management reviews with Client top management and Sr Management within the company
• Managed customer programs ranging from $20M across various technologies in T&M and FB model
• Client Relationship Management, program planning, resource allocation, primary client escalation
• Organized blueprint and design workshops to gather functional and technical requirement in various process areas – SCM, FICO and Plant Maintenance.
• Program Management and Planning, Individual Project Planning Review, Program Resource Utilization and Planning, Budgeting, Individual Schedule Tracking with all the Project Managers and Leads, SOW preparation and review, development of project charter and communication plans
• Interfacing with numerous key customer stakeholders and presenting program dashboards comprising of metrics, cross track dependencies, milestone plans, program summaries (individual status reports at project level, cost performance, risks, issues and benefits realization plan)
• Client Presentations and interaction with prospective clients
• Managed a team of 18 associates onsite and 40 associates offshore and mentored them in technical, business and managerial career paths
• Provided important value creation proposals and proof of concept to customers in reducing cycle time, cost, resources required and improve quality of the products
• Responsible for quality and change management compliance
• Resource capacity and availability planning to ensure disruption free service to the customer
• Career progression plans, development initiatives and performance appraisals for resources
• Participated in RFPs, worked with cross functional and technical teams to provide best possible solutions to the customer

SAP Project Manager

Confidential

Responsibilities:

• Planned and executed SAP Implementation and Enhancement projects in SAP FICO, MM, BW areas.
• Identified and provided guidance and forethought with regards to project inter-dependencies and resolution of timing conflicts
• Managed a team of 45 members with budget $20 Million across different countries for global roll-outs – US, UK, France, Germany & Netherlands
• Participate in the Blueprint workshops and work with business process teams, functional teams in identifying the data conversion requirements in SAP implementation project.
• Daily status reporting to CIO, Senior Executives and PMO on Data Conversion activities, issues, risks, dependencies.
• Lead technology and tools selection meetings and finalized the decisions based on detailed discussions with various teams.
• Responsible for the quality and efficiency of the overall program, delivery services and contract stability to include both technical issues and business processes.
• Make sure that the entire project team follows project standards and processes. Regular QA Audit of deliverables and documents.
• Escalating major issues to the client CIO that needs organization level decisions across business units.
• Responsible for the appropriate distribution of project resources by assigning tasks to the client team and multiple external contractors.
• Review and evaluate the work of staff and prepare periodic performance reports, prepare and progress reports for the team
• Lead cross functional team projects and provide information technology consulting services
• Responsible for detailed planning for development schedule, budget, staffing and approach
• Track and report development status (schedule, budget, milestones, metrics, key events, risks and issues) to appropriate director
• Establish development standards and processes
• Ensure all personnel are trained on processes and standards
• Responsible for quality and change management compliance
• Resource capacity and availability planning to ensure disruption free service to the customer
• Career progression plans, development initiatives and performance appraisals for resources

Project Manager

Confidential

Responsibilities:

• Lead due diligence meetings with the client to identify the project requirements and scope
• Lead the SAP implementation project for OTC, PTP, DP, FICO, WM processes.
• Identify data conversion objects and gather requirements in blueprint and design workshops
• Managed a team of 60 members in Business, Functional, Data, Development, Testing, Security, Basis areas.
• Designing Test Strategy, developing test plans and approving test cases
• Provided proof of concept to the customer to reduce cycle time, cost and resources required
• Motivate team to perform better and deliver quality deliverables
• Providing scope, resource and time estimates for projects to QA team for testing and analysis
• Designing test strategy, developing test plans, approving test cases, monitoring testing activities and reporting QA project progress
• Conceptualized and owned organization development activities including creation of a communication plan to be followed across departments, identifying key systems required for the organization, involvement in tool evaluation

Project Lead and Sr Systems Analyst

Confidential

Responsibilities:

• Performed system study, analysis of business requirements, identification of As-Is processes, documentation of system wide requirements and developed functional specifications using RUP
• Responsible for business analysis at customer site and documentation (Functional specifications, Wireframes, Test Scenarios and Approach documents). Leading the project delivery from offshore, risk analysis and building mitigation plans
• Trained the team about the system. Subject Matter Expert (SME) person for all the functionality related issues in my modules
• Prepare work plans for the team to perform Gap Analysis, Use Case activity using Rational Unified Process and monitor the statuses
• Communication between onsite and offshore for issue resolution and deliverables
• Participate in development initiatives and performance appraisals for resources

Environment: – C/C++ (STL), Tuxedo, XVT, Rational Rose, J2EE, Unix Shell scripts, MQ Series, Interface with SAP functional modules, Microsoft .NET technologies, Packaged Applications – Pivotal R99, JDEdwards, Future Proof – Miles 33, Business Objects and Crystal Reports for Business Intelligence and Reporting