SUMMARY

• Global IT delivery Manager with 16 + years of total experience in planning, developing and implementing medium to large scale projects from inception through implementation.
• Excellent track record at establishing and managing offshore development/support teams.
• About 8+ years of demonstrated proficiency as hands on Project Manager/ Business Analyst of complex projects in Java/JEE technology in multiple functional areas from inception through implementation.
• Over 9 Years of working in the Financial Services space.
• Successfully delivered multiple simultaneous projects with a global team. Assumed overall responsibility for the projects.
• Extensive experience in requirements elicitation, documentation, prioritization and management.
• Demonstrated outstanding project planning, execution, monitoring, and resource planning, scheduling, progress tracking, budgeting and risk management.
• Excellent communication skills in interfacing with various stakeholders and providing accurate status of ongoing projects and initiatives to Senior Management.
• Extensive experience in collaborating with various cross functional groups including business stakeholders and analysts, UAT/IST teams, production support and change management teams in a matrix organization to ensure smooth project delivery as per plan.
• Delivered projects using various methodologies like Waterfall, agile and iterative (RUP), staggered and incremental development.
• Delivery and client management of projects in a Global Delivery Model (onshore and offshore model)
• Experience in managing projects involving multiple vendors.
• Decisive, energetic, focused team leader/player. Possess excellent interpersonal and people management skills.
• Fast learner and was able to successfully learn new functional areas quickly and deliver projects in a fast paced environment.
• Ability to juggle priorities and adjust to the realities of rapid changes in business requirements.

TECHNICAL SKILLS

• Anti Money Laundering (AML)
• KYC
• Client Onboarding
• Account Opening
• Human capital Management (HCM)
• Financial Planning
• Credit Reporting
• JSP
• JavaScript
• XML
• Flex
• Ajax
• UML
• Struts
• Spring
• IBatis
• Hibernate
• Webservice. Database: Oracle
• DB2
• MS Access Tools and Software: Camunda (BPMN 2.0)
• VISIO
• MS Project
• Service Now
• Quality Center
• Eclipse
• Flex Builder
• ERWIN
• Team Track
• Share Point
• CVS
• Sub version perforce
• PVCS
• Load Runner
• Test Director
• Rational Rose
• Weblogic
• Websphere
• JRUN
• Tomcat
• Sun Application Server
• Flex data Services iplanet
• IIS

PROFESSIONAL EXPERIENCE

Confidential, Jersey City

Project Manager (Business Analysis)

Responsibilities:

• Business process modelling of current state processes, identification of improvement opportunities for operational efficiency and risk reduction.
• Capture business and data requirements for future state system.
• Fit/Gap analysis of technology options. Analyze and asses the cost, benefit and risk associated with the various product solutions and recommend/identify solution that will reduce cost/effort for the overall program while improving and automating processes.
• Lead Requirements workshops.
• Requirements engineering which includes requirements development and requirements management.
• Business Process modelling using BPMN 2.0.
• Future State system solution designing.
• Liaison between business and technology teams.

Confidential, New York

Program/Project Manager

Responsibilities:

• Managed overall IT delivery of a portfolio of projects for the Confidential Private Bank client onboarding, client due diligence (KYC), AML and Account Opening System by a team of 70+ resources including a team of business analysts.
• Responsible for assembling project team and allocation of work to the team.
• Developed overall program roadmap to guide planning at the program component level.
• Independent management of Budget & Resource forecasting & utilization
• Create and maintain detailed project plan and track milestones as per plan for any deviations.
• Development and maintenance of the requirements management plan.
• Interfacing with business stakeholders to define, elicit, prioritize, document and manage scope.
• Streamlined the requirements prioritization process.
• Developed requirements template for application enhancement requests to be followed as a project standard.
• Identify and manage requirements change and its implications across the lifecycle. Negotiate change requests. Maintain requirements traceability matrix.
• Lead project status and working group meetings associated with various project work - streams.
• Provided in-depth technical and business knowledge to ensure efficient design, programming, testing and implementation.
• Review of all key project artifacts such as estimates, high level solution and test strategy.
• Work closely with stakeholders, end-users, service providers, cross functional groups to ensure successful implementations of the projects.
• Primary point of contact for project scope changes and issues.
• Managed interdependencies with various downstream and upstream applications.
• Responsible for streamlining project process and ensuring cross function teams comply with project standards.
• Effectively anticipate and drive resolution of project issues (people, process, and technology).
• Strong ability to identify risks and issues and present options for mitigation based.
• Negotiated with business and offshore resources with respect to timelines and project deliverables. Effectively trained and mentored onsite and offshore junior managers, team leaders, developers, testers and business analysts.
• Experience in estimation techniques like UCP, Delphi and SMC.
• Manages the production issues queue by leading the issue analysis, identification of root cause, prioritization and scheduling of production tickets in scheduled releases.
• Communication of project progress, issues, dependencies to senior management and steering committee. Actively manage and report project status.
• Coordination of product rollout globally.
• Review and analysis of project matrix and take corrective action as required based on analysis.
• Relationship Manager for the EMEA business of the application.
• Client relationship management for continued business development and retention of strategic partnership.
• Periodically obtain engagement feedback from client and prepare action plan based on feedback.
• Help define SLAs and ensure the team is tracking them towards achievement. Responsible for data analysis at the end of every project to ascertain SLA adherence.

Confidential, New York

Project Manager

Responsibilities:

• Responsible for providing support during the User acceptance phase of the Confidential Law Portal which is an all in one research platform that integrates legal content with proprietary news and business intelligence.
• Overseeing test automation of Flex UI components using QTP.

Confidential, New York

Project Manager / Business Analyst

Responsibilities:

• Responsible for current state system analysis of the existing legacy system that helps Financial Consultants in selecting investment programs for clients.
• Interaction with business users for requirements elicitation.
• Documentation of functional and technical specifications to be used for application re-writes.