Programmer Analyst Resume
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SUMMARY:
- Accomplished Package Solution Consultant / Time and Attendance Systems Manager with proven expertise in Workforce management & Payroll systems/processes with vast Kronos WFC /HRMS applications development experience including support, analyzing, designing, coding, testing, implementing and maintaining applications and modules that improve processes.
- Has 9 years of experience in the IT Industry including 5 years of leadership experience and four years of experience in the Workforce Management Systems space.
- Have good functional and technical knowledge in the leading workforce central applications Kronos Work Force Central 5.0, 6.0, 6.2, 6.3 and 7.0 versions.
- Acting as an Application Engineer and support lead and subject matter expert for Kronos application. Analyzing payroll rules, configuring and testing them to verify the correct functionality of Payroll rules and "To Be" processes.
- Currently Working on Time and Attendance module in version 6.3.
- Worked on the effort estimations, SOP’s, impact analysis, change management and configurations.
- Strong knowledge in integrating Kronos with the SAP, PeopleSoft, Ceredian, BaaN and ADP Payroll system.
- Hands on experience in Workforce Connect, Workforce Integration Manager, Record Manager, Data Collection Manager, Workforce Device Manager, Absence Management modules.
- Strong familiarity with Labor Levels, Labor Accounts, Pay Codes, Work Rules, Holiday and Overtime Rules, Access Profiles, Display Profiles, Accruals and Accrual Profiles.
- Strong Knowledge in customizing and integrating new modules/functionalities with Timekeeper.
- Strong expertise in maintaining Kronos Application and DCM/WDM servers as part of monitoring.
- Strong knowledge in troubleshooting the performance related issues on application level and database level.
- Create and Troubleshoot HyperFind Queries. Create and Troubleshoot Genies. Create and Troubleshoot Report Engines and Reports.
- Exceptional analytical and problem - solving skills.
- Strong analytical skills in identifying and creating the best processes which lead to operational efficiency.
- Knowledge in Appworx, Crystal Reports,
TECHNICAL SKILLS SUMMARY
Operating Systems: Windows-98/2000/NT/XP, MS-DOS, UNIX
Package Application Tools: Kronos WFC 5.0 & 6.3, Workforce Connect/ WIM, DCM/WDM Record manager, Absence Management, Accruals, Kronos 4500 terminals, In Touch Clocks, TOAD, Crystal reports.
RDBMS: Oracle 9.x, MS SQL Server.
Other Supporting Tools: HP Quality Center, ALM 10.0, Appworx etc.
PROFESSIONAL EXPERIENCE
Confidential
Programmer Analyst
Responsibilities:
- Working as a Support lead for Kronos “MyTime” Implementation at AMAZON which is configured in 6.3.10.
- Work or various Infrastructure issues/JIRA’s (enhancements) for various regions.
- Work with PeopleSoft teams on the incoming/outgoing data to MyTime.
- Supporting the already implemented Kronos Time and Attendance called as “MyTime” in Amazon for various FC sites in US, Costa Rica, Ireland, UK, Poland and India.
- Working on optimizing the queries, identifying the bugs in the environment and working on JIRA’s to resolve those.
- Have knowledge in patching the servers, DB Refresh tasks etc, creating the supporting wiki documentation etc.
- Worked on Kronos InTouch terminals across various FC centers.
- Involved in requirement gathering sessions with various teams in understanding the business logic.
- Help customers in providing the reports and other supporting activities.
Confidential
Onsite Lead
Responsibilities:
- Implemented Kronos Time and Attendance for various businesses like Water, Oil and Gas, Solar etc in the WFC 6.0. 6.2, 7.0 in projects like Water Phase II, M&C Phase II, MCS Dresser, Solar etc for various GE sites in US, Canada, Hungary and India.
- Worked on RFC’s (Request for Changes) for improving the pay rules, integrations and performance of the existing system.
- Worked on Crystal reports for creating new reports to the users.
- Worked on Kronos 4500 terminals across plants.
- Involved in requirement gathering sessions for all the implementations.
- Worked on creating the test cases for providing them to business to implement during the UAT.
- Created Technical Design Document/Business Process Design (BPD) document explaining pay rules, exceptions, rounding rules, work rules, pay code distribution, fixed rules, bonuses/deductions and terminal rules. The design included determination of proximity badge format and functional key/soft key design.
- Configured new application connections, device communication channels for Kronos 4500 devices in Data collection manager.
- Performing business rule analysis, creating process documentation, diagrams and feature specifications
- Offshore Team Management - Manage and Assign work for the offshore team and processes involved in T&A Applications
- Support applications and 24/7 on-call availability to assist team in production issues during the post-production support.
- Attend the meetings with clients, testing clocks, badges, handling the issues during UAT, pilot, interacting with various integration teams for successful integration of Pay files and other systems.
Confidential
Team Lead
Roles & Responsibilities:
- Worked on design for few projects at offshore.
- Worked on Kronos 4500 terminals across plants.
- Worked on creating the test cases for providing them to business to implement during the UAT.
- Created Design documents explaining pay rules, exceptions, rounding rules, work rules, pay code distribution, fixed rules, bonuses/deductions and terminal rules. The design included determination of proximity badge format and functional key/soft key design.
- Configured new application connections, device communication channels for Kronos 4500 devices in Data collection manager.
- Performing business rule analysis, creating process documentation, diagrams and feature specifications
- Managed the team and reviewing the test cases were the other tasks handled.
- Worked with various integration teams like PeS, SAP etc as a part of Pay roll integration etc.
Confidential
Limited Support Specialist
Responsibilities:
- Worked on supporting various Kronos applications which were implemented in v5.2 for sites include US, China.
- Worked on Kronos 4500 terminals across plants.
- Worked on all support related activities includes daily monitoring of reports, Server restarts and solving the issues reported by various users who were using the applications developed in Kronos.
Confidential
Projects Handled
Responsibilities:
- Have experience in full life cycle process which includes development, support, testing.
- Experience with a wide range of development technologies and other tools. Interaction with various clients and process as a part of Onsite experience.
- Hands on experience in integrating workforce applications with PeopleSoft/SAP/BaaN etc.
- Experience in various kinds of documentation or presentations which helps in client understanding.
- A Self-starter with solid analytical skills the ability to work both independently and as part of a team.
- Quick to learn, adjust, and adapt to new environments, processes and techniques.
- Emphasis on test-driven development and project automations
- Proficient in database development: Oracle, MS SQL.
- Talented problem solver able to think "outside the box"
- Highly organized, with efficient time and task management
- Proven background leading teams in stressful, deadline-oriented environments.
- Worked on Project management related tasks including Proposal preparation, estimates etc.
