OBJECTIVE

• Seeking a challenging position in Business Analyst field wherein the analytical, technical, problem solving, design, communication and interpersonal skills acquired through education and experience can be effectively implemented to contribute towards the growth of the concerned organization.
• Strong ability to work on own initiative as well as part of the team.
• Proven leadership skills involving managing, developing and motivating teams to achieve their objectives and highly dedicated in maintaining the high quality standards.

SUMMARY

• A MBA graduate and certified Project Manager with over 6 years experienced in Project management and Business analysis with experience in HealthCare, Pharmaceutical, Web and Application development Domain.
• Excellent business analysis and strategic skills. Outstanding management skills and experienced supervising teams.
• Proven ability to manage and coordinate multiple projects under strong deadline constraints. Extensively experienced in the development, implementation and integration strategies towards a team oriented environment, utilizing quantitative and qualitative analytical skills with a strong ability to communicate and convert clients’ non - technical requirements into concise representation to the team.
• Proven leadership skills involving managing, developing and motivating teams to achieve their objectives and highly dedicated in maintaining the high quality standards.
• Experienced in Requirement Gathering, Business Systems Planning, Procedural Development & Implementation, Business Process Mapping, Problem Solving/Workarounds and Business Contingency Planning/Disaster Recovery, Creation of Domain Models and Creating Reports for Analytics
• Knowledge and experience in implementation of HIPAA standards.
• Competent in creating Unified Modeling Language (UML) diagrams such as Use Case Diagrams, Activity Diagrams.
• Strong knowledge of UML, RUP, Rational Suites including Rational Rose Requisite Pro, Clear Quest and Clear Case, Microsoft Visio.
• Experienced in Joint Requirement Planning (JRP), conducting Joint Application Development (JAD) sessions with SMEs, Business Analysts, Developers and Quality Assurance teams for New Corporate Accounts or Clients.
• Prepared Business Requirement Documents (BRD) and Functional Requirement Documents (FRD) for Self-funding Healthcare feature.
• Created Wireframes, Use Cases, and Activity Diagrams by using MS Visio based on UML.
• Conducted Usability Study Sessions with the Business users as well as the Developers to improve and design user-friendly screens.
• Strong Experience in conducting User Acceptance Testing (UAT) and documentation of Test Cases.

TECHNICAL SKILLS

• Waterfall
• Agile-Scrum
• RUP
• PMLC
• MS Project and Visio
• MS SQL
• PL/SQL
• MS Access
• Oracle 8i/9i
• IBM Rational Requisite Pro
• Rational Rose
• Rational Clear Quest
• C
• C++
• Visual Basic
• HTML
• CSS
• XML
• Adobe Photoshop
• Dreamweaver
• Flash
• MS FrontPage
• CorelDraw etc.

PROFESSIONAL EXPERIENCE

Project Manager/ Sr. Coordinator

Confidential, Owings Mills, Maryland

Responsibilities:

• Management and coordination of multiple modules of enhancement program of 4010 standards of healthcare transactions to federal mandate HIPAA 5010 standards at Confidential .
• Worked with internal and external parties to organize components of a major project.
• Supervised and tracked project activities, assuring completion by baseline time, creating and tracking Risks & Issues and escalating them to leadership team if required.
• Established and maintained project performance metrics and measures.
• Performed as project SharePoint site Administrator and maintained the project library housed on SharePoint.
• Responsible for managing and coordinating Budget management activities between project teams and finance department as well as forecasting budget (impact/effort analysis) and Accruals.
• Maintained the resource allocation of project schedule while working with a project scheduler.
• Prepared weekly Status Report and supported executive level reporting.
• Facilitated and refined critical processes related to project and program management as well as the software development life cycle (SDLC).
• Worked under the direction of a Program Manager and Project Manager and occasionally also served as the Project Manager for isolated components of a larger project.

Business Analyst / Jr. Project Manager

Confidential, Gaithersburg, Maryland

Responsibilities:

• Responsible for the entire Project Management Life cycle starting from scope definition, preparing Project Plan, WBS, Resource, Time & Budget management, project execution and monitoring-control and successful closure.
• Gathered business requirements from the Business team and generated system workflows. Participated in JAD sessions / conducted interviews for analyzing business requirements and reviewed them with business and technical teams.
• Involved in creating the targeted questionnaire for SMEs and Business users for elaborating requirements.
• Designed and developed Use Cases and UML models using Microsoft Visio.
• Controlled project budget in SAP and updated project portal in SharePoint for PMO reporting.
• Coordinated between client & project teams by working closely with technical departments to complete RFC & RFS accurately.
• Generated periodic progress reports and presenting to the management.
• Organized UAT and make sure that business is satisfied with the application and its functionality.
• Consult and work with Support team to provide system support after delivery.
• Delivered Project upon completion, complete all project closing procedures including financials payoffs.

Business Analyst/ Project Lead

Confidential, Los Angeles, California

Responsibilities:

• Managed multiple cross functional projects of Application development in matrix environment.
• Responsibilities include managing projects through initiation to delivery. Analyzing business requirements, their needs, vendor management, Managing project budget and timeline to deliver project within given constraints.
• Gathered requirements through informal meetings and working sessions
• Worked with multiple teams for the enterprise level release
• Worked on mock-ups, developer notes and use cases to capture requirements
• Extensively worked on creating integrated test scenarios to include all the core applications
• Created Data Flow Diagrams (DFDs), Entity Relationship Diagrams (ERDs) and Context Diagrams
• Worked on creating test scenarios to include all the core features
• Worked closely with technical department to accurately complete RFC (Change management), RFS and hardware requirements and support.
• Worked with Validation and Testing teams to ensure quality and integrity of the system.
• Supervised project tasks & activities and verify that teams are doing well without any interruption and issues to meet deadlines.

Business Analyst/ Project Manager

Confidential, Camarillo, California

Responsibilities:

• Manage multiple projects of website and software development.
• Responsibilities include assisting senior manager defining scope, Preparing Project Plan, WBS, Resource, Time & Budget management.
• Interact with client and development teams and reporting to Sr. Project Manager.
• Supervised project tasks & activities and verify that they are doing well without any interruption.
• Defining milestones- verify quality and project delivery on time and in/under budget.
• Developed customer/vendor management system for Confidential, to manage customer & vendor data accurately.
• Coordinate meetings and action items.
• Co-managed activities with another network and server service provider to setup company server and backup server to prevent data lose.
• Developed integrated Shipping Management System, which include printing of shipping documents, shipment labels, and shipment reports.
• Performed Testing and Installed system on different computers connected through network.
• Prepared documentations, Provide required training to end users.
• Developed Company Website for Confidential Corp.

Team Lead

Confidential

Responsibilities:

• As an intern lead the develop team of Society Information Management Systems for Amul (Asia’s largest dairy produce company). Developed system that connects different branches (societies) to headquarter.
• System replaces long processes of documentation and shipments with computerize application. It reduces up to 80% process time and travelling expenses.
• Conducted Requirement planning and Requirement gathering (JAD) sessions with Business team to understand business processes and accordingly documented business process diagram, work flow diagram, information diagram and GAP analysis.
• Define and allocated activities and milestones. Coordinate meetings with development team to discuss on action items. Prepare weekly project progress report and present to client and professor respectively.
• Project was completed successfully within time and with defined deliverables. Project was acclaimed as one of the best projects.

Requirement / Project Lead

Confidential

Responsibilities:

• Develop Customer Information management System for Confidential (monthly magazine publisher)
• Using Waterfall methodology develop Customer Information Management System for Confidential to manage customer information easily and accurately. This system will reduce up to 60% process time and 15% cost.
• Analyzed business processes and requirements. Prepared project plan and presented to CEO for approval. Define Scope, Timeframe and resources requirements.
• Allocated different tasks to resources. Generate weekly progress reports to Manager.
• Coordinate meeting and action items. Interact with Manager and development team for any changes or modification in deliverables.
• Project was completed successfully within budget but unfortunately not in time, delayed for 3 days. Tested the systems and install on company systems. Provided Software documentation and training to users.