SUMMARY

• Highly experienced, meticulous and results oriented information technology team lead who undertakes complex assignments, meet tight deadlines and deliver superior performance. Possesses practical knowledge in banking and insurance industry. Applies strong leadership and strategic skills in building, implementing and managing projects by utilizing Software Development Life Cycle and Testing Methodologies of Quality Assurance.
• Operates with a strong sense of urgency and thrives in a fast paced environment. Able to train, lead and motivate effective cross functional teams. Frequently selected to work on challenging projects and develop working relationships through the use of innovative and imaginative solutions.

TECHNICAL SKILLS

• Microsoft Office 10, Mercury Test Director, Mainframe Systems, Cogno's Reporting, HP ALM Quality Center 12, Version One, SharePoint, Citi smart, Eclipse 360, Java/J2EE, Web testing, Test Driven Development, Selenium, Structured Query Language, Quick Test Professional.
• Perform System Integration Testing, Automation Testing, Regression Testing, Negative Testing, Stress Testing, Performance Testing User Acceptance Testing and Production Testing.

PROFESSIONAL EXPERIENCE

Confidential

Senior Quality Assurance Test Lead/Scrum Master

Responsibilities:

• Enforced Kanban principles as a scrum master that resulted in reduction Cycle time by 20%.
• Worked with product owners to groom the backlog items and plan sprints.
• Tracked burn down, issues and progress in VersionOne. Led daily stand ups and scrum meetings.
• Implemented issues tracking in VersionOne to effectively track impediments against user stories.
• Removed road blocks for the team by escalating issues to the project and program manager which resulted in early delivery of customer issue solution.
• Enabled improvement in team delivery commitments and capacity planning for sprints by identifying and tracking hidden tasks that increased customer satisfaction.
• Facilitated Agile adoption Retrospective for the organization with key stakeholders, program manager and team resulting in enhanced performance.
• Coached, mentored and trained resources on agile methodologies, which resulted in early delivery of project and reduced process waste caused by lack of common understanding.
• Achieved 24 hr turn around on severity 1 bug fixes by managing defect backlog in Quality Center and Version One and prioritizing 30 defects daily.
• Developed Quality and Test management system and organization from ground zero, including Test Strategy, Test Plan, User Stories, Test Cases, Project QA time estimation and process­improvement identification and tracking.
• Created and implemented division defect management and configuration management procedures.

Confidential, New York, NY

Enterprise Fraud Detection/Account Analysis

Responsibilities:

• As an Agile coach, I facilitated the transition of several departments from Waterfall to Agile, while also acting as the Scrum Master for 2 onshore/offshore teams. My primary focus was training the teams on how to write user stories, providing estimates (t - shirt size and story points), working on sprint task, burndown charts, test driven development and being their gatekeeper.
• Developed test strategy, test plans, write user stories, test scenarios, reported and tracked defect.
• Developed plans for individual career plans including performance review, succession planning, hiring and training.
• Worked with other managers in planning, scheduling and implementing Talent Management Suite.
• Mitigated QA risks including escalation to senior management and collaborated with cross­functional teams to ensure testing quality.
• Performed functional, application and regression tests, planned and implemented automated testing along with timely releases of product and production escalation patches.
• Evaluated project requirements in both Agile, Waterfall and hybrid environments.
• Planned and coordinated resources needed to implement new test strategies (Agile Scrum, Sanity Suite Regression, etc.) resulting in development of best practice models.
• Applied knowledge of anti­money laundering processes to assist me in identify money laundering patterns when reviewing accounts.
• Increased the testing team productivity by 50% through the development of repeatable processes.
• Successfully completed testing for 4 quarterly releases and 12 monthly releases for teller, account opening, online banking and servicing systems for implementation into production.
• Written QA standards and procedures document for future projects to follow.

Confidential, New York, NY

Test Lead/Tester/Junior Project Manager

Responsibilities:

• Analyzed existing work-flows of systems to identify and implement operational improvements.
• Identify project requirements, define specifications, determine scope and document results.
• Coordinate activites with internal teams and customers. Iimplemented processes into production environment.
• Supervised the testing team across manual and automated full cycle testing for System Integration, User Acceptance and Regression testing into certification for production implementation.
• Analyzed, tracked, and documented testing results and defects, worked with IT and business partners to resolve defects. Work in an agile environment with frequent changes of requirements and features set.
• Successfully completed testing for 4 quarterly releases and 12 monthly releases for teller, account opening and servicing systems for implementation into production.