We provide IT Staff Augmentation Services!

Program Manager Resume

5.00/5 (Submit Your Rating)

Redmond, WA

Hire Now

SUMMARY

  • A self - motivated leader experienced in project management, game design, video production and technical support.
  • An adaptable program manager with experience coordinating with a variety of co-workers, both local and remote.
  • Experienced game designer, who works well in fast paced environments, while adhering to budget limitations.
  • Skilled project lead who can hit milestones and communicate project needs between programmers and artists.

PROFESSIONAL EXPERIENCE

Confidential, Redmond, WA

Program Manager

Responsibilities:

  • Maintained multiple SharePoint sites.
  • Prepared presentation decks for management.
  • Produced public sentiment evaluation and reports.
  • Provided meeting summary reports to management.
  • Data Mining through social media, public forums and critic feedback.
  • Produce the "Release, Readiness and Road-map" newsletter for Microsoft.
  • Manage release calendar for OS Updates, Xbox App, Xbox ID and AAA titles.
  • Lead “walk the list” meetings evaluating customer sentiments and requests.
  • Zen3 - Redmond, WA Program Manager at Microsoft Sept 2015 to Jan 2016
  • Prioritized bug reports and performed bug triage through TSV.
  • Had to configure devices; laptop and phone to be InTune compliant.
  • Gathered data for analysis from both external and internal sources.
  • Tracked, reported and prioritized bugs through forums, emails and the flight portal.
  • Transferred user and staff game consoles into differently controlled messaging groups.
  • Utilized SQL database to look up user console ID's, Gamer Tags and produce activity dossiers.
  • Provided support both internally and externally with game and app developers via online correspondence.
  • Moderated forums, functioning as an official Microsoft employee presence and providing light Xbox One support.

Confidential, Olympia, WA

Project Manager

Responsibilities:

  • Designed levels, game mechanics and world concepts.
  • Co-wrote character dialogue and produced cut scene animation.
  • Managed a development team of over twenty, consisting of; artists, programmers, audio engineers, composers and voice actors; a mixture of both local and international team members.
  • Utilized Scrum and Waterfall management systems during the development processes and kept a highly organized communications schedule to allow for cross-group communications in alternative time zones.
  • Maintained business related paperwork; updating necessary design documents, implementing deadlines, setting and tracking project goals for simultaneous projects via burn down charts, kept budget records, reviewed tester feedback, prioritized bug reports and performed regular risk assessment via SWOT analysis.

TECHNICAL SKILLS

Adobe Suite: Premiere CS5 After Effects CS5 Illustrator CS5 Photoshop CS5 Encore CS5 Flash CS5

Microsoft Office Suite: Word Excel Outlook PowerPoint OneDrive Skype SharePoint Office Update InTune

Other Editing Software: Avid Sony Vegas Final Cut Pro HD Peak Soundtrack Audacity Hit Film Ultra 2

Development Software: Blender Silo 2 Sketchup Anime Studio Spriter Poser Curvy Fuse Maximo Torque X Unreal 4 Construct 2 Unity 3d Microsoft Visual Studio Mono Tortoise SVN Mercurial SCM Modo 10.0

Programming Languages: C# HTML CSS Javascript SQL Visual Scripting (Unreal 4, Construct 2)

Other skills: Trello Agile Scrum Forum moderation Public facing VSO TFS QA Vender Management SCCM

Hire Now
Report an issue

We'd love your feedback!

Privacy Policy
Resume Categories
Client Services
Job Seekers
Visa Sponsorship