Technical Operations Director/scrum Master Resume
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NJ
SUMMARY
- PROJECT MANAGER consultant with long term, hands - on experience in medium and large scale IT IMS infrastructure and product development.
- Combines background experience in engineering system development and multi-project management with demonstrated cross-functional team leadership achieving maximum impact.
- Adept in flexible project management methodologies (Agile (Scrum), Waterfall, etc) mapped to corporate profile.
- Experienced in process improvement methods in accordance with LOB directives and quality iCMM/TQM quality processes to achieve maximum productivity.
- Collaborates cost vs benefit analysis business case with PMO executive management and stakeholders to formulate near and long term strategic guidelines.
CORE COMPETENCIES
- Multi-Site Project Management
- Risk Management
- Training & Documentation
- CMM Process Improvement
- Business Case Development
- New Product Planning
- Agile/Scrum Methodologies
- Market Trend Analysis
- Functional Design
- Performance Metrics Management
- IT Systems Integration
- Test & Evaluation
PROFESSIONAL EXPERIENCE
Technical Operations Director/Scrum Master
Confidential, NJ
Responsibilities:
- Responsible for all technical aspects within ministry operations. Technical operations conducts all technical projects ranging from software development for specific applications to COTs hardware installation. Maintained software and hardware of numerous workstations for office personnel and audio/video operations department. Performed technical support and refresh for legacy operating systems. Performed system administration for internet access and computer troubleshooting for all church staff.
- Developed IMS LAN operational and performance requirements for use by ministry staff. Responsible for implementation of yearly projects such as installation of complex A/V visual projection system for use main auditorium. Led software development projects for ministry applications using Agile/Scrum methodology for 6- 9 month rapid development. Performed as ScrumMaster for development team. Coordinated with PO to develop a corrective action plan for performance PBIs. Managed release of product for implementation with existing applications. Oversaw configuration control of integrated program plans and schedules
Senior IT/Business Consultant
Confidential, Wyndmoor, PA
Responsibilities:
- Project Manager Consultant responsible for migration of program management corporate infrastructure from individual application usage to corporate wide collaborative environment using MS SharePoint and MS Project Server 2003. Provided technical guidance and user support for 50 users for complete MS Sharepoint and Server 2003 migration. Incorporated and implemented financial and business analysis software tools for new business development and costing initiatives for major business pursuits with integration with national corporate infrastructure and existing costing applications. Provided Risk Management and Business Cost Analysis to executive management on facility productivity impact due to application migration and process improvement. Managed IT and Program Control personnel in MS Project Server implementation. Developed cost accounting database applications using MS Excel and MS Access to extract financial data from the company Oracle system. Provided monthly and quarterly LOB program reviews highlighting status of product development of multiple products.
- Performed program reviews, briefings, resource allocation, cost accounting, earned value management, WBS, Risk Management, project policies and scheduling using MS Project.
Project Lead
Confidential, Atlantic City
Responsibilities:
- Established and managed maintenance, logistics and support operations group for ATC surface system life cycle management including personnel training and system update migration. Services included depot operations for software and hardware corrective maintenance actions and technology refresh.
- Managed cross-functional support team in Java SDLC of 4 tier architecture aircraft data management system. Implemented operations automation services that expanded LAN from 3 to 100 clients including installing Novell servers 3.11, redesigning network infrastructure including security encryption implementation, replacing/configuring desktops and providing training on Windows based applications to 16 national sites. Performed airport local telecommunication PABX and router integration at each site providing complete airport terminal and tower IMS client network service.
- Coordinate the development and implementation of project Work Breakdown Structures (WBS) and Cost Breakdown Structures (CBS) and cost control points in concert with the program director, project cost manager and vendor project leads, and in conjunction with program management plan.
Sr. Principle Project Lead
Confidential, New Jersey
Responsibilities:
- Defined and managed onsite field deployment strategy for installation, integration, testing and personnel training of DSR Air Traffic Control system at 20 national ATC centers. Executed key stakeholder management to achieved exceptional local and regional user acceptance for system use.
- Defined, developed and conducted test & evaluation program for DSR ATC system for field deployment decision. Led 60-person team in execution of 10 month operational system test and evaluation, culminating with published evaluation and deployment recommendation.
- Defined implementation strategy and led 3 teams in on-site field installation, integration, testing, site acceptance and training of PAMRI ATC system.
