SUMMARY

• 15 years of managing Software Development, Business Process Management, and Data Management projects.
• Perform quality assurance of PMO operations and SDLC and recommend corrective actions and improvements. Identify and assess risks, and develop mitigation strategy and contingency plan.
• Build and maintain relationship and good rapport with clients, stakeholders, vendors, and project team.
• Collaborate with client to successfully establish their program management office (PMO).
• Collaborate with client’s management team and other vendors to address issues raised by the steering committee, CIO, Department Heads, and other stakeholders. Mentor, guide and assist project teams.
• Managed the successful completion of analysis of the business processes of 4 separate programs and the development of an overarching process and business model for the customization of Salesforce.
• Successfully completed data quality improvement project with budget of $20 million.
• 100% clients’ approval of Business Model created and Functional Requirements defined.
• Managed Server Upgrade Project, ColdFusion 8 to 10 Migration Project, Website Update and Redesign Projects, and development of Mobile Apps.
• Managed website and web applications developed using ColdFusion, .NET and J2EE Architecture.
• Led and managed data modeling, data analysis, data cleaning, data migration and systems interface.
• Led and managed development of Data Mart, Business Intelligence (BI), Desktop and Mobile Dashboards. Led and managed the development and change in business and functional requirements.
• Led and managed solution architecture, system design, and operations and maintenance support.
• Write and direct program management office in the creation of Business Case, Project Charter, Program Management Plan, Risk Management Plan, Configuration Management Plan, Requirements Management Plan, IV&V Plan, Test Management Plan, Integrated Project Team Charter, Work Breakdown Structure, Project Schedules and Integrated Master Schedule.
• Created Project Status Reports, Project Reviews, Performance Reports, and Lessons Learned Reports.
• Participated in IT Capital Planning and Investment Control and Procurement Management.
• Calculate Burn Rate. Generate EVM Report. Conduct Profit Analysis and Economic Analysis.
• Utilized MS Project, Primavera P6 EPPM and CA Clarity PPM to create, update, and monitor and control project schedules. Applied Waterfall, RUP and Agile Framework in SDLC.
• Assist Product Owners in developing Product Roadmap, creating Release Plan, and grooming Product Backlog. Facilitate and participate in Product Planning, Release Planning, Sprint Planning, Daily Scrum, Sprint Review, and Sprint Retrospective.
• Facilitate, organize, and manage requirements elaboration sessions and prepare SMEs for their sprint sessions. Develop requirements traceability matrix showing the relationship between, the high - level requirements, epics, user stories, and test cases. EPICs, User Stories and Test Cases entered in Rally.
• Authored, coached, and mentored team members in developing Business Models, and creating Business Requirements Documents, Functional Requirements Documents, Design Documents, Traceability Matrices, User Acceptance Test (UAT) Plans, Test Cases, Deployment Guide, Checklists, Data Migration Plan, User Manuals, Data Correction Guidelines, and Standard Operating Procedures (SOP).
• Conducted Decision Analysis and Resolution (DAR) to select an Application Lifecycle Management (ALM) tool and to determine whether to move to the Cloud.
• Knowledgeable in Enterprise Architecture, Business Architecture, and Data Architecture.

TECHNICAL SKILLS

Database Technologies: Oracle, DB2, MS SQL Server, MySQL, Access; Database

Programming Language & Tool: PL/SQL, T-SQL, TOAD, Oracle SQL Developer, CA ERWIN Data Modeler;

Business Intelligence: Crystal Reports, Business Objects, Cognos; Project Management Tool MS Project, Oracle Primavera, CA Clarity PPM, Asana, Version One;

Business Modeling Tool: MS Visio, Lombardi Blueprint, IBM Rational Rose; OpenText Provision;

Other Applications: Tax Administration System (TAS), CFO$ource, eRA/IMPACII, PRISM, Delphi, IBM Rational Clear Case, IBM Rational Requisite Pro, MS SharePoint, Win CVS, Subversion, Mercury TestDirector, Rally Software, Microsoft Office.

PROFESSIONAL EXPERIENCE

Confidential, Springfield, VA

Program Manager

Responsibilities:

• Collaborated with USDA/APHIS CARPOL Program Manager to establish the CARPOL Program Management Office (PMO) and manage the development of an authorization solution, APHIS eFile.
• Managing the development of the CARPOL Overarching Business Process and Business Model for the development of the CARPOL solution, APHIS eFile, customized version of Salesforce.
• Collaborating with the Solution Vendor and the Data Architecture Vendor in applying the agile framework in developing the CARPOL solution, APHIS eFile.
• Developed Program Management Plan, Risk Management Plan, and Test Management Plan
• Guide project team members in developing Requirements Management Plan, Configuration and Change Management Plan. Collaborate with APHIS Management Team to develop Sustainment Plan.
• Manage quality assurance, process improvement, and quality control. Oversee risk management and updating and consolidation of project schedules into a master schedule.
• Support the tracking and monitoring of all CARPOL vendor deliverables.
• Participate in the development of Product Roadmap, Release Planning, and Sprints Retrospective.
• Facilitate, organize, and manage pre-engagement sessions and prepare SMEs for their sprint sessions
• Manage quality assurance, process improvement, and quality control.
• Provide Acquisition, and Capital Planning and Investment Control Support.
• Prepare Business Cases, Decision Analysis and Resolution (DAR) Decision Memorandum.
• Address and resolve issues raised by Clients and their Stakeholders. Support Working Groups.
• Calculate Burn Rate. Generate EVM Report. Conduct Profit Analysis and Economic Analysis.
• Prepare and present monthly Project Management Review and Quarterly Performance Review.
• Work with Business Development to explore new opportunities with existing clients.
• Managing 3 projects comprising of 2 project managers and 29 team members.

Confidential, Washington, DC

IT Program Portfolio Manager

Responsibilities:

• Program Portfolio Manager at WMATA. Collaborated with Senior Web Program Manager in enhancing and maintaining WMATA’s public and mobile websites. Participated in Procurement Management.
• Managed the Server Upgrade Project, ColdFusion 8 to 10 Migration Project, Silver Line Enhancement Project, Website Redesign Project, and the development of the Metro Alert Mobile App.
• Analyzed and catalogued the interfaces between the WMATA public and mobile websites, and other applications. Website interfaces with other application through ODBC, SOAP, XML, JSON and RSS.
• Implemented Scrum Framework. Assessed whether Asana or Version One could be used as our agile project management tool. Created agile project management tool and defect tracker tool in SharePoint.
• Collaborated with Senior Web Program Manager in creating Product Roadmap and grooming Product Backlog. Facilitated release planning, sprint planning, daily scrum, and sprint review with Senior Web Program Manager, Product Owner, and Development Team. Managed risks and issues.
• Test products developed and provide feedback to Web Developers. Facilitate sprint review with client, Senior Web Program Manager and Development Team.
• Updated project status and generate weekly project status report. Upload and update project documents repository in SharePoint. Used Google Analytics to track visitors, usage by audience and devices.
• Prepared Project Charter, Requirements Documentation, Project Schedule, Risk Register, Test Plans, Test Cases, Integration Plan, Deployment Guide, and Checklists.
• Outlined the CMMI Decision Analysis and Resolution (DAR) process that could be used in determining which Cloud Computing Service Model (IaaS, PaaS, SaaS) should be used for hosting of the WMATA website

Confidential, Washington, DC

IMS Reports Manager

Responsibilities:

• Collaborated with Portfolio Managers, Project Managers, Schedulers, and other Vendors to create, integrate, update and monitor schedule variance of portfolio schedules in Primavera for FAA’s $11 billion NextGen Strategic Plan. Responsible for Master Schedules of five (5) portfolios.
• Collaborated with NextGen Portfolio Performance Measures and Metrics Working Group to develop a more quantifiable data driven metrics, measures and criteria to assess portfolios performance.
• Managed development of Reports and Dashboards for the FAA NextGen Integrated Master Schedule.
• Commercial-of-the-shelf (COTS) technology solution, Primavera, was customized to develop business intelligence product. The product was developed using Java/J2EE Architecture, Crystal Reports, Business Objects, and Oracle 10g.
• Analyzed and gained in-depth knowledge of the FAA Acquisition Management Policy and Guidelines, Procurement Guidelines, Procurement Management System (PRISM) and DOT Financial Management System (Delphi). Elicited and analyzed the FAA’s contract/acquisition life cycle.
• Created Functional Requirements Document (FRD) using Object-Oriented Analysis and Design Approach. Used Lombardi Blueprint to model business processes. Developed Standard Operating Procedures (SOP), Data Cleaning Strategy and Data Analysis and Data Correction Guidelines.
• Used Microsoft SharePoint for configuration management. Reviewed requirements documented in Requisite Pro. Reviewed and revised Statement of Work (SOW).

Confidential, Washington, DC

IT Consultant

Responsibilities:

• Developed Project Management Plan. Created, updated, and monitored and controlled project schedule in MS Project. Reported on the project’s performance. Manage risks and issues.
• Participated in a successful negotiation of a memorandum of understanding between DC OTR and Vital Statistics Division of the Department of Health (DOH), for data exchange.
• Led, directed, and managed the carrying out of project activities and approved changes.
• Tracked, reviewed and reported on the progress of the project against its performance objectives.
• Successfully prevented the project from being negatively impacted by external factors. Gained the admiration of the stakeholders, business sponsor and contract officer technical representative (COTR). Performance resulted in other contracts being awarded.
• Supervised, monitored and participated in the elicitation and documentation of requirements, system design, coding and internal testing of the application.
• Coached, and mentored Business Analyst in documenting of business and functional requirements.
• Coached, and mentored Java Developer in documenting the System Design.
• Managed a team of six (6) comprising of a Technical Lead, Business Analyst, Java Developer, Database Developer, Cobol Developer, and Quality Assurance Analyst.

Confidential

Responsibilities:

• Developed relationship and worked in a collaborative manner with the Information Systems Division.
• Created, updated, and monitored and controlled project schedule in MS Project. Reported on the project’s performance.
• Analyzed the DC Government’s System of Accounting and Reporting (SOAR), which comprises of a suite of financial application to manage its revenue, grants, expenditure, and budget. R-STARS one of the applications, has Cost Accounting, Financial Management, Cash Management and Fixed Asset Management modules; GRAMS, which is used to maintain a repository of the grants both private and federal. PASS, which is used to process requisitions, purchase orders, invoices and payment for goods and services; CFO$ource (developed using COGNOS and Oracle), which is an Executive Information System, used for financial reporting and analysis; Both PASS and CFO$ource are integrated with R-STARS. Developed API for system integration of CFO$ource and PASS with GEARS.
• Managed a team of two (2) .Net Developers.

Confidential, Washington, DC

Project Manager

Responsibilities:

• Managed the Payroll System Implementation Project, Meeting Integration Project, Publications and Membership websites. Worked in a PMO environment. Managed operations and maintenance support.
• Collaborated with management in determining the acquisition method that should be used to acquire and implement a COTS Event Management System.
• Prepared business case, level of effort (LOE) estimates, and project cost estimates.
• Prepared Project Management Plan. Tracked project progress, and prepared weekly report.
• Participated in the preparation of IT budget for next fiscal year.
• Presented project status reports at bi-monthly managers’ meetings.
• Managed a team of three (3) comprising of a Business Analyst, Java Developer, and Database Developer.

Confidential, Bethesda, MD

Program Manager

Responsibilities:

• Managed and worked with project team in the data cleaning activities, which involved identifying duplicates and discrepancies, collapsing duplicates and correcting discrepancies.
• Managed the development of data analysis, data cleaning and tracking applications.
• Presented to the client, when necessary Business Case for change in data correction business rules.
• Generated weekly reports to Project Director on the status of each data cleaning population.
• Managed a team of 10 comprising of SAS Developers, Data Analysts, and Oracle Developers. One team member worked offshore.