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It Consulting Manager - Projects/team Leader Resume

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SUMMARY

  • Demonstrated success managing large strategic portfolios covering new Business development, Business Analysis, Project Management, Pre - sales, IT Consulting, Software Design, Product Development, Quality Assurance, Agile - Scrum, Professional Services such as Deployment & Engineering services, Production support and Process re-engineering.
  • Experienced IT Project Management and Business Development Professional offering 7.5 years of successful leading in all phases of diverse technology projects: Scrum functional credential certified ; Bachelors in Engineering Computer Science & Engineering, Technology and Business domain noledge experience, Agile Methodology Practitioner.
  • Business strategist: Excel in liaising between business and technical areasto achieve on-time and wif respect estimate, on-budget and on-spec project completions. Able to merge customer and user needs wif business requirements, budgetary restrictions and logistical considerations to meet project deliverables.
  • Extensive IT experience working in global delivery model wif a broad range of technologies including legacy windows, web, and Microsoft suite of products.
  • Developing effective sales plans using sales methodology
  • Providing technical advice to customers on all aspects of teh installation and use of computer systems and networks, both before and after teh sale
  • Advising on software features and how they can be applied to assist in a variety of contexts, such as accounting, manufacturing or other specialist areas
  • Preparing and delivering customer presentations and demonstrations of teh software, articulately and confidently
  • Developing new business through networking and cold calling; Arranging business meetings and following up leads
  • Establishes, develops and maintains business relationships wif current customers and prospective customers in teh assigned territory/market segment to generate new business for teh organization’s products/services.
  • Onsite/Offshore coordination and delivery management was a role covering wide range of responsibilities across a number of systems developed using various technologies.
  • Expert in agile and waterfall project management methodologies: Manages activities associated wif IT small to mid-sized projects of varying types, applying project management principals and techniques tailored to teh individual project
  • Identifying and developing new business through networking and courtesy and follow-up meetings and call.
  • Specialized across end to end project eco system: estimation, project management - planning, monitoring, controlling, testing and deployment
  • Meeting targets set by managers and contribution to team targets; Networking wif existing customers in order to maintain links and promote additional products and upgrades
  • An effective communicator wif excellent relationship-building and interpersonal skills, exhibiting candid views and opinion. Strong analytical, problem solving, and organizational abilities. Possess a flexible and detail-oriented attitude. Trained in handling difficult situation wif customers and arriving at a win-win situation.
  • Possess strong analytical and client management skill wif a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements. Skilled in serving as teh conduit between internal and external customers and teh software development team, and ensuring those requirements are converted into applications in line wif business needs.
  • Responding to tender documents, writing proposals, reports and supporting literature;
  • Manages project scope and schedule in accordance wifin defined parameter
  • Nurture relationships wif project sponsors as well as Business and IT executives.

TECHNICAL SKILLS

  • Delivery accountability
  • IT Consulting
  • Identification of new opportunities
  • Requirement gathering, Analysis and solution providing
  • Program management, Project Scheduling
  • Proposal presentations and discussion
  • Preparing and closing statements of work
  • Customer relationship management & Presentations
  • Periodic Reporting to Sr. Leadership (internal and customer)
  • Production Handling
  • Project Delivery Documentation

PROFESSIONAL EXPERIENCE

Confidential

IT Consulting Manager - Projects/Team Leader

Responsibilities:

  • Managing and leading project team.
  • Communicate progress and status to Team Managers/Clients regularly on Interim Status bases.
  • Understanding customers’ specific business requirements and implement those in upgrade product backlog.
  • Developing and maintaining a detailed project plan
  • Developing a new business through networking and cold calling; Arranging business meetings and follow up teh leads
  • Act as a Scrum Master for new modules in teh account on assignment bases
  • Marketing and promoting a portfolio of products by writing and designing sales literature and through attending industry events;
  • Prospect for potential new clients and turn this into increased business.
  • Meet potential clients by growing, maintaining, and leveraging network.
  • Identifying potential clients, and decision makers wifin teh client organization.
  • Set up meetings between client decision makers and company’s practice leaders/TEMPPrincipals.
  • Work wif team to develop proposals dat speaks to teh client’s requirements, general statements, and objectives.
  • Participate in pricing teh solution/service.
  • Developing effective sales plans utilizing sales methodology
  • Present newly implemented application and services and enhance existing relationships.
  • Present and consult wif mid and senior level management on business trends wif an overview for developing new services, products, and distribution channels.
  • Submit weekly progress reports to Senior Managers & VP’s and ensure data is accurate.

Confidential, Atlanta

Project Coordinator, Team Lead

Responsibilities:

  • Led teams across broad business disciplines. Focused teams on business objectives and tracked progress to ensure project milestones were completed on time, on budget and wif teh desired results
  • Direct client interaction to analyze client requirements.
  • Identifying and developing new business through networking and courtesy and follow-up calls
  • Preparing and delivering customer presentations and demonstrations of teh software, articulately and confidently;
  • Mitigated risk factors through careful analysis of statistical data. Anticipated and managed change effectively in rapidly evolving global business environments
  • Marketing and promoting a portfolio of products by writing and designing sales literature and through attending industry events;
  • Defined processes and tools best suited to each project. Moved between agile and waterfall approaches depending on project specifics and client goals, creating detailed project road maps, plans, schedules and work breakdown structures
  • Plan action items on increasing customer satisfaction and customer retention
  • Coordinate & Manage delivery of collaboration platform from offshore for large and very large Group Engagements for one of teh big-4 audit firms for internal and external collaboration
  • Working on new version of teh Projects-delivery, gathering new requirements based on production, Negotiate wif respect to technical feasibility
  • Stand as a complete liaison between Onshore/Offshore development team and clients
  • Communicate teh progress and results of teh IT project to Onsite team Managers/Clients regularly
  • Lead teh solving of customers KPMG North American region Internal & External clients issues and address their requirements in a combination of new upgrades and pre sales activities including requirement documentation, demo challenge and Proof of concept
  • Responsible for holding brainstorming meetings, interviews, discussion wif client & onshore managers on service based.
  • Translate user requirements and complex business problems into highly usable applications in partnership wif Product Management.
  • Develop documentation to successfully plan and execute new process improvement initiative. This includes, new client requirements
  • Tracking - to ensure dat all milestone are achieved wifin agreed timeframes,
  • Tracking - Maintain an on-going dashboard of key metrics covering critical path, inbound / outbound dependencies, earned value, variances in scope, schedule and quality which will help to effectively measure and monitor project health and performance.
  • Monitoring - progress to meet deadlines & standards
  • Release plan and Distribution of teh Weekly dashboard/Month Achievements/Project Deck to top management and client side managers
  • Played teh role of scrum master in different modules of projects -

Technical Support Engineer

Confidential

Responsibilities:

  • Worked on Release Management department as IT Technical Support Engineer, Manage production delivered tool and its database wifin production environment
  • Offshore/Onsite/Client-side coordination and delivery management was a role covering wide range of responsibilities across a number of systems
  • Solely responsible for production control of delivered products and handled in production.
  • Understanding and coordinating client needs/enhancements, customization, software related issues and proving solutions in adherence to delivery schedules.
  • Facilitating internal clients wif data to enhance production.
  • Direct interaction to analyze client requirements
  • Involves setting up application, database for client reports
  • Maintaining reporting documentation wif teh versions changes.
  • Reports to Project Manager

Confidential

Software Engineer

Responsibilities:

  • Played a significant role in development and implementing databases for applications
  • Created complex stored procedure wif logic to select right schema available for data creation
  • Resolved unique client issues related to country/region in required as per SLA.
  • Coordinated wif onshore team located in New jersey to successfully establish teh requirement analysis, communicate status to higher management on different milestones
  • Worked wif patent attorneys and agents for business development, application validation activities and having routine interaction wif them to prepare product backlog for development purpose
  • Creation of stored procedure and queries as per requirements
  • Creation of database objects based on requirements.
  • Played significant role in designing, implementation of database for a backend portion of application.
  • Involves setting up database for client reports

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