SUMMARY:

• Senior Project Manager, business oriented; specialized on strategic, tactical planning and execution projects. Focused on critical projects; manage large and or small projects, teams, and associate managers wif full portfolio of projects. Able to restructure Customer Service and business operations; specialized in leading significant, decisive, risky, and/or unbalanced projects, while employing surgical strategies for successful completion; able to act as a Manager solving problems and complexities, minimizing negative impact on business operations.
• Constructing or restructuring Project Management Offices - PMO, reducing business burden, resurrecting and improving failed projects, improving productivity, increasing cost savings; detecting and providing solutions to problems and preventing negative reoccurrences from the onset to the sunset of the project operation. Providing coaching and mentoring to Jr. Project Managers; competent to operate as a Sr. Project Manager/Director or Executive Project Manager; efficient revenue adviser planner, road map strategist, willing to complete any project or operation wifin budget, on time and wif optimal quality control.
• Able to work in the planning and strategy of building policies and procedures related to business improvement, and continuity. As a Project Lead having the ability to act as a critical thinker during challenging times and having the predisposition to respond as a strong leader and chart the course of action for solid achievements. Able to employ diplomatic skills, empowerment capacity, motivational talent, while scoring and making solid decisions, standing firm on what the project needs in order to get the project operation completed.

TECHNICAL SKILLS

Skills and Methodologies: Experience in current industry project methodologies; Software Confidential ; Enterprise and Infrastructure project implementation; Project management and operations (business-oriented), client services and rapid projects, specialized in full cycles, start to finish assignments wif strong theoretical noledge in building e-business; Agile, Scrum, Waterfall, Spiral, Full Life Cycle; experience planning on dismantling and assembling business operations; PlanView, MS Project, SharePoint, Project Server; Milestones; Clarity Project; Primavera; MS Visio; US-SOXCPA - European and Japanese SOX; Six Sigma Management; Workday Financials, Pivotal Tracker, Axosoft-Agil; ICD-10 Road Map Confidential and execution; Member of the American Management Association; Member of Sarbanes Oxley Compliance Professional Association (SOXCPA); Member of the International Project Management Association (IPMA) Knowledge of project management best practices (PMBOK); Trained Certified and Fellow Member of the Project Management Institute-PMP (PMI) - PM ID # 33558; Prince2.

PROFESSIONAL EXPERIENCE

Sr. Program/Project Manager

Confidential NJ, CT

Responsibilities:

• Managing the project management quality for a portfolio of business accounts
• Increasing profits and performance, reducing costsand accelerating schedules
• Evaluating road maps planning strategies and developing processes, scoring success rates while scoping project target definition wif project managers and business analysts
• Managing the portfolio of business engagement wif clients for new health care platform between experts’ health care providers, professionals, patients, health care organization, defense, food, & services, industrial, insurance
• Restructuring PMO and transitioning teams from waterfall to hybrid and agile methodologies and training process improvement
• Assisting in the budgeting and cost projections based on short and long-term projects
• Reviewing SOW for the validation and approval of analysis and execution
• Facilitating and engaging in strategic planning, design thinking, rapid prototyping, iteration process.
• Working wif BA’s in discovery and research, Tech BA’s

Sr. Project Manager

Confidential

Responsibilities:

• Designated to manage projects for the acquisition and implementation of attributes for sanctions and exclusions on providers for three assets, following mandates for federal and state compliance; and bringing substantial savings to the organization
• Managed efforts of migrations projects wif extensive business analysis and functional testing and regression testing; built project plans and road maps wif direction of developing an iterative process and a meticulous release plan schedules.
• Planned and prepared, End-user testing, go-live strategies and schedules and training strategy, training plan, course of action and delivery.
• Managed resources on shore, off shore and various US locations; managing SA, DA, DM, BA, QA, ETL, DBA, RM resources, and IT resources leads.
• Worked wifin the EPMO and the PMO business engagement organization
• Reported project status to upper Management in the PMO, Management E-PMO and Business Sponsors
• Managed and tracked budgets, resource allocation, project reports, resource management, and approval of timesheets based on project allocation.
• Utilized Plainview to resource allocation and forecast, Project Tracker for project reporting and budget, Sharepoint for documentation. Worked all projects under Governance Risk Compliance

Sr. Project Manager/Product

Confidential New York, NY

Responsibilities:

• Managing the continuity of ongoing projects based on the needs of the Agency business operation for vendor portals and digitizes systems
• Built project plans and road maps wif direction of developing an iterative process and a meticulous release plan schedule
• Worked and managed Scrum Managers, ensuring dat time and execution of the business direction was appropriately accomplished wifin the given time and quality control enforced.
• Scheduling and forecasting road maps for project deliverables; approved User Stories during the Sprints
• Planning upcoming projects wif Agile methodology in order to deliver user functionality every 4-6 week
• Planning and preparing, End-user testing wif leads, go-live strategies and schedules and training strategy, training plan, course of action and delivery.
• Forming and initiating the processes of having Self-Managed Working Teams in order to achieve effective decision-making, faster results, and responsibility wifin the team.
• Working in concert wif key resource team and developing the Request for Proposals for System Integration solutions in order to expedite processes, deliverables and escalate technology innovation.
• Envisioning solutions to a long-standing system wif innovative structures for business intelligence and interactivity for NYC Citizens and agency based on the business needs; simplifying and mobilizing existent applications, creating apps wif zero coding, and upgrades, wifout business disruption giving users simple, contextual bite-sized apps
• Collaborating in the aspects of meeting and exceeding Agency Technology Resource Department, retooling and re-thinking all existing practices, toolsets and methodologies, based on the agency and project needs

Sr. Project Manager

Confidential, Wallingford, CT

Responsibilities:

• Built project plans/road maps wif significant precision to execute implementation, meeting datelines and salient milestones for triggers, clinical, episodic, biometric, Nurseline, Lab-medical-optical-dental claims, enhanced fileNet system for clinical information, customer service to clinical, dialer enhancements projects and blaster campaigns.
• Project manager navigated absolute aggressive timelines wif high business expectations and demands, delivering all projects wif a ninety-five percent success.
• Project scope encompassed 1.5 to 4 million users, for each release and wif strong visibility to business operation and upper corporate management
• Projects required strong discipline and core attention to detail, and whereby enforces Project Manager to manage multiple cross-functional teams, units and numerous resources, on site, off site and off shore; managing in a matrix method over 20 to 30 resources straightaway as rapid phases imposed project deliverables.
• Enforcing schedules to follow enterprise milestones and established program timeline aligned wif business releases on a fast working environment
• The project manager has demonstrated significant success rate for project deliverables, on time, on budget, and wif high quality control release; jetting project deliverables to the nine-nine percentile and according to corporate expectations.
• Followed all established EPMO and rationalized PMI methodologies wif mixed energetic agile methodologies.
• Work all projects under strong Governance Risk Compliance.

Sr. VP of PMQA

Confidential, CT

Responsibilities:

• Acted as a lead of the project management practice for Acxius Strategic Consulting
• Evaluated plans, Confidential processes, scoring success rates while scoping project target definition
• Worked at close range and advised and directed project managers who were assigned to specific accounts in the client’ field, reviewing statement of work associating wif road maps, and work orders wif Project Managers ensuring defined objectives predictability and success for each endeavor
• Assisted in the budgeting and cost projections based on short and long-term projects
• Worked closely wif stakeholders and resources while interfacing directly wif the clients and making evaluations of the roles and responsibilities for teams and projects
• Measured risks and implemented contingencies, focused the vision of responsibilities on critical projects by taking control of the project operation using best practices and human factors
• Tracked project managers’ progress and assisted directly in managing all critical, risky and unstable projects
• Enforced “critical thinking” wif project managers and ensure quality, project deliverables and client satisfaction.

Sr. Project Manager

Confidential, NY

Responsibilities:

• Developed a portfolio/project for the Department of Youth and Family Justice in order to decommission an old legacy system and replace it wif a public sector-Siebel solution technology.
• Managed the building and planning of a road map for the integration of fourteen projects. The business work streams and ten program areas integrated as one master project plan.
• Developed new initiatives and restructured the Project Management Office (PMO)
• Implemented project protocols and a new project framework
• Reviewed project plan, core responsibilities, and budgets then suggested dat an additional team of forty-five resources to be added in order to complete the project.
• Interfaced regularly wif city personnel and upper management and managed the relationships between internal and external consultants.
• Assisted the Project and Program Directors in restructuring the project team based on tactical and strategic approaches for the continual project course
• Managed the daily activities of the technical team and acted as the main liaison wif third party vendor consultants.
• Developed internal methodologies for presenting progress reports, project health status, risk assessment, and mitigations
• Acted as team leader in the Confidential of new initiatives for a complex internal project
• Advised in the planning of project continuity by building immediate methodologies, detecting corrective measurements in the planning strategies for project-process coordination, and for the business’s project management
• Maintained the stay-the-course for the proposed and established project roadmaps in order to bring the project to a successful pre-production phase

Sr. Project Manager

Confidential, CT

Responsibilities:

• Implemented a new Master Data Management-EBX5 technology in North America
• Deployed in the Corporate Headquarters office in order to address and interact wif upper corporate management
• Delivered an accurate and complete system wif full information about the UTC business operations
• Eliminated manual efforts and satisfied an optimized system dat fulfilled all internal and external business requests resulting in significant savings for the organization
• Acted as the main liaison and main interface Consultants, United Technologies personnel and its upper management
• Managed the relationships wif internal consultants, external consultants, and UTC staff
• Handled the budget, project reporting, and daily business operations of the entire project, third party consultants for Workday Financials implementation

Sr. Program Manager

Confidential, CT

Responsibilities:

• Developed strategic roadmaps for business and project Confidential
• Managed a mission critical project for an external Client wif a multi-million dollar account
• Brought the project back on track from the end-planning phase, carried over to the Confidential, QA, implementation, training, support, and post implementation phases, thus meeting all the deadlines and successfully delivering the project on time
• Advanced execution wif strategic planning and a practical and simple tactical approach
• Managed teams in US and India for testing and quality assurance control
• The project encompassed the design and construction of a MDM and multi-dimensional Data Mart to support Self-Service reporting, delivered via SAS Information Maps and Cubes in SAS Enterprise Guide.
• Enabled the client to run multiple queries and obtain reports based on their data.
• Took over a second critical project to manage an internal client
• Planned a practical and effective method and fast road map in order to meet project milestones, deliver the project successfully on time, and while meeting quality standards.
• Work all projects under strong Governance Risk Compliance.

Sr. Project Manager

Confidential New York City

Responsibilities:

• Worked in the creation of the PMO for the Clinical project initiatives; governance, procedures and protocols.
• Led and managed visible and significant Computerized Patient Record (CPR) projects wif a medical platform (Quadramed).
• The projects encompassed a new Breastfeeding Initiative for Infants in all medical facilities and a Ventilator Bundle Order Set program in order to reduce ventilator-associated pneumonia in all 12 New York City Hospitals.
• Standardized the procedure across all NYC-HHC facilities, which included twelve aligned projects/hospital implementations in all of New York City
• Performed a post-implementation evaluation in order to obtain reporting for compliance and utilization for all implemented facilities
• Brought in an innovative project structure, new methodologies and aligned all clinical projects by centralizing it wifin the Corporate Office of Confidential
• Planned the initial ICD-10 Strategic Road Map Plan and Engagement while developing a high-level ICD-10 Readiness pre-Assessment and developed the preliminary resource list of ICD-10 team.
• Assisted in the referral of Mental Health under Heal-17 NYS project initiative, and planning of the configuration of NYC-HHC Patient Referral Tracking system.
• Interfaced wif the Chief Medical Informatics Officer, Senior VP’s; Sr. Corporate Directors, CPR Directors, internal Hospital IT Directors, Medical Staff, and NCIO’s as well as external resources consultants and vendors.
• Planned and created road map for Discharge Summary, Colposcopy, and IUD initiatives for appropriate billing procedures.
• All projects were completed and executed wif success from the inception, to the completion of the project scope.
• Managed several Learning Management Systems and a new CPR initiative project, the creation of new online medical libraries for research, medical consultation, and patient discharge, and revamped the main Provider Resources web page for all the NYC-HCC facilities in a centralized domain.

Sr. Project Manager

Confidential, NJ

Responsibilities:

• Created the PMO for protocols, engagement, procedures, and governance; introduce the Agile-PMO structure for future endeavors.
• Managed a portfolio of project applications for compliance and operation, including, HealthGrades, Cardinal Health, Premier HealthCare, Quadramed, McKesson, Kronos, and CDC reporting-compliance projects.
• Developed early road maps for ICD-10 compliance and Meaningful Use; Engaged in tactical and strategic revenue cycle projects
• Created the organizational needs to support the strategical road maps for a new restructured HR/PayRoll system
• Managed a Human Resource mission critical Hospital project for the year 2008-09 by changing business dynamics and financial operations wifin an organization of 1400 employees wif a new digital biometric system
• Managed and tracked budget and business operations by vendor and resource.
• Planned, developed, and implemented all training processes and methodologies wif all key departments wifin the organization.
• Managed, planned, and coordinated all the efforts for hardware, software installation, testing, and certification of business operations wif payroll administration and planned well-organized revenue cycle strategies.
• Managed and interfaced wif third party vendors and hospital workforce;
• Communicated wif Hospital departments to understand operational needs, created critical requirements and provided all necessary enhancements to keep the hospital business operations running wif optimal conditions at all levels; mentored Business/Clinical Analysts and Jr. Project Managers while creating new functional management methodologies and business and project operations