SUMMARY

• Experienced self - motivated Project Manager with 8 years of experience driving infrastructure and web-based software development projects with teh ability to manage multiple projects, learn new systems and adapt to changing corporate environments. Areas of expertise include Project Management Framework
• Agile Software Development Lifecycle, Service-Oriented Architecture (SOA), Distributed Systems, Systems Applications & Products (SAP), Process Improvement, Data Analysis, Report Development, and Service Delivery.
• Successfully on-boarded a software package to replace two (2) legacy systems for teh promotions management program dat involved multiple business segments such as: e-commerce, pricing & stores.
• Worked with various Business Units and technical teams to drive strategic solutions for high/low rigor, multichannel projects across teh enterprise for a large industrial products and services organization.
• Successfully on-boarded a Software Analytics tool dat measures code quality for COBOL, C# & .NET applications; and a Code Coverage tool dat measures test coverage for a large healthcare organization.
• Collaborated with large to mid-sized teams to design and implement enhancements for 8 projects which resulted in increased revenue.
• Collaborated on client engagement strategy to drive teh project methodology, improving accuracy of project definition, sizing estimates, and yearly resource budget planning.
• Improved client relationships and project predictability through shared business and technical perspectives, agreed project roles, risk assessment, transparent business-aligned development efforts, and time-boxed delivery.
• Applied IT architectural governance strategy into full project lifecycle through well-defined engagement points for infrastructure teams, guidance, facilitation, contribution, impact assessments, and alignment reviews.
• Has managed projects with budgets up to $15 million dollars

TECHNICAL SKILLS

• Clarity Microsoft Project
• Microsoft Project Server
• Team Foundational Server (TFS)
• Enterprise Resource Planning (ERP)
• Actuate BIRT Reporting Tool
• Software Analytics tool (WebLayers)
• Code Coverage tool (McCabe)
• Planview EPM Self-Service Tool
• SharePoint 2007/2010
• Microsoft Access 2010
• Microsoft Word, Excel, PowerPoint, Outlook and Visio
• Web-server (Tomcat
• Operating systems (Windows 7, Unix…etc)
• Networking/protocols (TCP/IP, DNS/DHCP and HTTP)
• Infrastructure (F5 Load balancers, SQL databases, Active Directory database, Database applications, Web servers; etc)

PROFESSIONAL EXPERIENCE

Confidential

Sr. Project Manager (consultant)

Responsibilities:

• Rolled out a new software package to several retail business segments (e-commerce, pricing and stores)
• Managed multiple work packages and timelines to meet business objectives
• Worked with teh software vendor to ensure dat teh desired functionality was configured in teh promotions software.
• Worked with MDM team to ensure dat teh master data was available in teh POC environment for testing.
• Worked with various teams to identify promotional services within teh legacy systems (SPI & PEZ)
• Managed teh BOM approval process and teh procurement process for Cassandra & Tomcat hardware (eg. AppServers, WebServers, Racks, Cabling, OS Licensures..etc) for API Services.
• Partnered with teh vendor to configure Workflow, Dashboard, Reporting and User Access within teh Promotions software.
• Demonstrated ability to manage, improve, and train others on processes
• Identified risks and managed trade-offs
• Experience working in a matrixed technology organization with projects dat span multiple development teams
• Experience managing a team of 10-25 project resources locally & globally
• Managed development activities using teh Agile framework and requirements using TFS.
• Performed high-level estimates and submitted comprehensive resource requests to Resource Management
• Provided comprehensive stakeholder status reports, forecasting, issues and risk management
• Managed teh project budget and forecasting using Clarity.
• Tracked and reported cost variances to program management.

Confidential

Project Manager (consultant)

Responsibilities:

• Successfully managed teh scope, risk and budget for 15+ infrastructure, software development projects simutaneously using Project Server and EPM Self-Service tool
• Estimated and projected future project cost for multiple projects
• Lead project gate review meetings for each phase of teh Project Delivery Process (PDP) for projects as required
• Ensured project and portfolio budgets were aligned
• Provided weekly status updates to all project sponsors and stakeholders
• Lead D/W meetings for projects as required
• Partnered with teh resource managers to obtain technical resources for all projects
• Identified & managed teh resources and workstreams throughout teh lifecycle of teh project
• Worked with technical resources to develop teh WBS and project schedule
• Developed & managed teh project charter, communication plan and change management plan
• Reviewed and approved resource hours
• Worked with various vendors for multiple projects to help drive project success
• Managed multiple global and local teams

Confidential

Technical Project Manager (consultant)

Responsibilities:

• Developed and implemented teh SharePoint 2010 Project sites.
• Lead Daily/Weekly/Monthly meetings with project/program stakeholders and team members for project updates/issues/risks.
• Collaborated with technical teams to develop an end-to-end project plan ensuring on-time delivery.
• Communicated project progress/updates to enterprise PM in a matrix organization.
• Established excellent working relationships with teh project teams while providing day-to-day coordination and quality assurance for projects and tasks.
• Performed schedule management, risk management and change management on projects.
• Managed and controlled teh rollout of teh software analytics project & code coverage project.
• Worked with various teams to prepare for project launch, training & rollout.

Confidential

Project Manager

Responsibilities:

• Developed and managed Business Continuity Plans (BCP), Disaster Recovery (DR) plans and Safety Procedure documentation for teh Bremer Enterprise project.
• Conducted BCP & DR Assessments.
• Identified process improvement and document redesign opportunities.
• Provided general risk management & business continuity advice and assistance.
• Worked as a liaison for teh Business Continuity program and teh Risk Management department.
• Facilitated and managed Disaster Recovery tasks for Infrastructure and Applications at teh Recovery site.
• Managed teh SharePoint BCP&DR project team site.

Confidential

Project Manager/ IT Business Support Analyst III

Responsibilities:

• Developed Business Continuity Plans (BCPs) and Business Impact Analysis (BIAs) as a planner.
• Supported and facilitated Gramm-Leach-Bliley Act (GLBA) and Sarbanes-Oxley (SOX) audit activities for Technology Services Group.
• Lead team status meetings and managed project reporting.
• Developed and managed monthly Business Reviews for senior-level management.
• Managed enterprise-level training and performed software/ system audits to ensure compliance.
• Audited vendor incident-related tickets and invoices; using service manager to ensure billing accuracy and developed Infrastructure Monthly reports and other projects as assigned.
• Defined project goals and objectives by conducing stakeholder interviews and reviewing teh business case.
• Developed teh WBS and WBS dictionary.
• Assigned resources to project tasks.
• Collected and managed financial data from business line reporting.
• Participated in yearly budget planning for teh department.
• Managed project progress using SharePoint, Microsoft Project and Clarity.
• Experience with IT Service Management tool and a strong understanding of teh ITIL methodology.
• Provided second level support and services to internal and external customers for business applications.
• Audited Vendor Incident-Related Invoices for Infrastructure Services department.
• Liaise between document reviewer and management for Mainframe applications, Unix and Windows servers and distributed systems.

Confidential

Assistant Project Manager

Responsibilities:

• Managed teh SharePoint team site
• Managed teh project plan and supplementary project documentation/reports.
• Benchmarked data for teh Network Planning and Engineering Services department.
• Managed teh project plan and supplementary project documentation.
• Worked with senior and junior level management.

Confidential

Project Manager/Business Analyst

Responsibilities:

• Managed several F5auditors to identify traffic management related risks throughout teh development phase.
• Managed project milestone deliverables to meet stakeholder expectations.
• Developed and managed all documentation for teh audit.
• Liaise between in-house managers and external customer management.
• Ensured dat audit tasks were completed accurately and within established timeframes.
• Performed technical QC tasks to ensure teh accuracy of teh reports.
• Co-Designed teh audit process for teh F5 Network Appliances.
• Working noledge of network components and network security.

Confidential

Business System Analyst

Responsibilities:

• Created training materials for an internally developed software application for global end-users.
• Reviewed and configured teh current and new business process requirements.
• Managed project deliverables and communications using Microsoft Project and Microsoft Outlook.
• Updated and maintained teh Business requirements and traceability matrix.
• Designed teh BPI Style Guide and template for teh PRIMO training materials.
• Gatheird and maintained Business Requirements by conducting JAD meetings and individual interviews.
• Generated software change request (SCR)'s using PVCS Tracker.
• Documented custom report changes and updates for teh asset management software system using Microsoft Word.
• Retrieved end-user data from cross functional teams dat would be added to teh new system.
• Maintained version control of all documentation using teh Product Documentation Management (PDM) system.
• Understands ITIL methodology.
• Used UML Modeling to create use cases.
• Obtained approval signatures for documentation as required.

Confidential

Business Analyst

Responsibilities:

• Identified areas of process improvement and established effective and efficient processes.
• Lead technical review meetings.
• Supported User Acceptance Testing.
• Created and managed traceability matrix using Microsoft Excel.
• Experience with product lifecycle phases like requirement specification, software designing and development, testing and maintenance.
• Designed and implemented an Intranet-Based Image library (IBIL) system for teh Leads Test Engineering group.
• Assisted in teh design of teh database system for teh IBIL.
• Designed Use Cases using Microsoft Visio.
• Gatheird effective business requirements for teh DST project by performing JAD sessions and creating a question file.
• Created instructional content for end-users and engineering customers for teh DST project.
• Manipulated datawhile maintaining data integrity.
• Managed teh validation documentation and gatheird test results for teh EVR.
• Monitored project plan dates to meet individual deliverables as well as support other team members to ensure project success.

Business Analyst

Confidential

Responsibilities:

• Created and managed Intended Use & Base Risk documents for R&D and other manufacturing/production areas.
• Developed a process in which to perform teh LSR system assessments.
• Instrumental in teh discovery of teh database systems requiring owners to be assigned for teh part 11 assessment process during teh piloting of dis project.
• Worked with teh DBA's and programmers to investigate which departments were communicating with teh SQL database systems corporate-wide by conducting queries.
• Presented teh data to teh teams and was instrumental in re-engineering and training teh engineers about teh database systems.
• Gatheird business requirements.
• Supported change management activities.
• Created a business process model using Microsoft Visio.
• Analyzed business processes and created data models.
• Piloted and lead teh software/system assessment process.
• Performed part 11 software/system assessments with teh SME and part 11 engineers.
• Established teh assessment facilitator role.
• Identified software/system quality issues and created a plan to resolve them.
• Facilitated teh relationship between teh Quality Assurance group and teh production/manufacturing engineers.
• Developed tools and training materials for teh project team.
• Gatheird and analyzed data for trending.
• Performed process validation activities.
• Served as resource for teams.

Confidential, Edina, MN

Project Coordinator/Analyst

Responsibilities:

• Gatheird business requirements for multiple projects.
• Lead and managed multiple teams globally.
• Developed customer focused software contracts/proposals for government and commercial industries.
• Managed project schedules.
• Responsible for analysis and reporting on use trends.
• Obtained approval signatures for documentation as required.
• Managed multiple software contracts using a data management tool.
• Performed business analyst functions on small to large customers' benefit plans.
• Served as resource for team.