SUMMARY

• PMI Certified Project Management Professional and Agile Practitioner in Software Development / IT with 12 years of experiences in managing both fast pace short projects and large complex projects.
• Work involved all project management aspects throughout lifecycle from front end planning to closure. Managed multi - functional teams in 10 countries.
• Recognized expertise in scheduling, resource profiling, cost management in Waterfall and Agile process environments.

PROFESSIONAL EXPERIENCE

Confidential, Plantation, FL

Process Improvement Manager / Project Manager

Responsibilities:

• Clarifying and Improving Organizational Process: Established workflow process for Platform development and defect tracking. Coordinated weekly architecture Q&A session with senior engineers for training and documentation purposes. Created and updated organization web pages; constructed organizational chart, defined processes, formed release dashboards for deliverable and defect repair status. Arranged monthly process improvement meeting for Platform engineering department. Endorsed new ideas from engineers by arranging meetings with the core architectures and managers. Policed missing critical information to maintain data integrity.
• Running Projects: Initiate planning meetings with management team and planned schedule based on provided scope from business team, resource availability from development teams, and cross team dependencies for the releases running simultaneously. Ran scrum of scrum twice a week with team representatives to communicate status and risks across internal and external teams. Sent weekly e-mail for organizational status; announcements, release objectives and scopes, and project status for all Platform releases. Clarified deliverable ownership and roles of project stakeholders.
• Managing Product Releases:Managed release branches for Platform Application for US and Japan with tight control and keeping track of record for checked-in defect repair code withassociated software builds. Obtained status from engineers to maintain schedules to deliver on plan.Ran a daily drill meeting priorto releases to ensure release deliverables. Updated release information pages with milestones and planned dates, list of repaired defects, and new features.
• Analyzing and Managing Quality: Worked closely and coordinated Platform application validation with QA teams for verification of new features, defect repairs and release regression test cases, and documented test records on release web sites. Supported enhancement to test process; coordinated test automation meetings with QA and Agile testers for knowledge sharing, suggested component area to test case mapping to optimization and enhancement of sanity test.

Confidential

Business Implementation Manager (Contract)

Responsibilities:

• Held weekly coordination meeting with multiple clients and corresponding third parties to plan, to provide status, and to deploy integration projects.
• Managed projects with development, QA, and farm operation teams in NY and India.
• Documented Statement of Work, following through planning, development, and execution of Client Acceptance Test.
• Identified and called attention to critical defects in data interface requirements between vendor and Sterling system while supporting a project during coworker’s absence for a few days. Requested by the client to take over the role.
• Created step-by-step checklist of project phase process for new hires, verifying with IT and Client Solution teams to capture all required information.
• Documented gap analysis of platform differences to improve requirement setting and client communication.

Confidential, Plantation, FL

Project Manager

Responsibilities:

• Delivered multiple software projects for programs creating total of 24 new / derivative hardware products. Managed software projects from front end planning to closure. One of the software projects generated $107M revenue for software features and supported hardware for $400+M revenue.
• Deployed and managed Agile projects with 100+ engineers across multiple locations for software development. Accomplished expanded scope and functionalities with planned completion date and fewer defects within budget.
• Mitigated risks by optimizing software validation and release process, and improving team communication with supply chain teams.
• Streamlined software to factory hand-off process and factory testing of software, which resulted in shortening 2 weeks of factory deployment cycle time.
• Appointed as a subject matter expert of scheduling, resource profiling, and agile tool, supporting PMO and software and hardware management teams.
• Optimized several weeks of schedule management time for PMO and Engineering Management Office by standardizing schedule template for typical program, hardware project, and software project. Effort included identification of common deliverables and optimization of Time Tracking activities for engineers, reducing data entry overhead time by 50% and improving data accuracy.
• Executed LEAN methodology in software development process by mapping RACI chart of all artifacts and deliverables in End to End Project Life Cycle and identifying obsolete / wasteful overheads and excessive documentations.
• Created Gated checklist for Subscriber Software project for Management approval process, clarifying the ownership and responsibility of deliverables.
• Improved data integrity of resource information for Global Portfolio Management and Front End Planning by reshaping resource profile of over 30 functional departments within organization. Provided training to resource managers and held periodical meetings to maintain reliable data.

Confidential

Project Manager

Responsibilities:

• Scheduled software projects to align with overall infrastructure programs and hardware product deployment, managed coordination risks and achieved plans on time with planned budgets and scope.
• Increased productivity by 10% by active involvement in process improvements and monitoring teams’ cost of quality.
• Improved system integration process and mitigated potential integration test delay by clarifying stakeholder ownerships and better team collaboration.
• Enhanced defect prediction by analyzing historical data and trend analysis.

Software Engineer / Technical Leader

Confidential

Responsibilities:

• Produced test metrics and reported test schedule and quality status to project manager.
• Reduced test cycle time and cost by automating test system by 20%.
• Converted multiple requirements to “testable” and “measurable” requirements from QA perspective. Added traceability from requirements to test cases for complete validation process.

TECHNICAL SKILLS

• JIRA, Confluence, Primavera P6 / Project Management, JIRA, Salesforce, PDWare, ScrumWorksVersionOne, Microsoft Project, PertMaster, Microsoft Visio, Power Point, Excel
• Clearquest, CQCM, DOORS, Risk Database
• Fluent spoken and written English and Japanese