Engineer/Windows Platforms Resume

SUMMARY

5+ years of experience in designing, implementing and troubleshooting solutions based on the Intel hardware platform, with preferred brand of Dell.
5+ years of experience in designing, implementing and troubleshooting solutions based on the Microsoft Windows Server environment, associated licensing and services such as remote desktop access, printing etc.
5+ years of experience in designing, implementing and troubleshooting solutions based on the Active directory related services and technologies (Group policy, DNS, DFS, DHCP etc.,).
5+ years of experience in designing, implementing and troubleshooting solutions based on the VMware platform and its components.
Strong knowledge of messaging (e - mail services such as spam filtering and/or Microsoft Exchange).
Ability to support multiple initiatives simultaneously.

PROFESSIONAL EXPERIENCE

Engineer/Windows Platforms

Confidential

Responsibilities:

Planning, design and implementation of platform solutions based on Microsoft Windows, inclusive of physical/virtual server sizing, to ensure the reliability and data integrity of each server based on business requirements.
Working with peers and management to provide input into the appropriate standards, policies, procedures and technologies to facilitate the management, accountability, functionality, and security of PSEG’s Windows and related technology infrastructure assets and systems.
Working with project managers to develop project scope and project plans (schedule and cost). Provides appropriate project communication and status reporting, as required.
Drafting project proposals, statements of work and other project documentation, as required.
Working with external vendor support teams to resolve application, hardware and software related issues.
Providing peer training/knowledge transfer on Windows and related technology infrastructure toolsets, processes and procedures as required, as required.
Taking lead role in projects, as required.
Completion of assigned work within the allotted time.
Escalation of issues in a timely manner.
Providing guidance to other IT, project team or PSEG associates to encourage teamwork and a positive work environment.
Providing third level support to ensure all system services are running within normal operating parameters.

TECHNICAL SKILLS

Knowledge of Blackberry and/or Good Technologies is desired
MCSE (Microsoft Certified Solutions Expert) and/or VCP (VMWare Certified Professional) certifications