Manager Technical Resume
NY
SUMMARY
- Certified Quality Assurance Manager/Test Engineer / PPM Manager
- Strong Leader with a functional & technical background in developing, researching, planning, troubleshooting, and implementing PPM using CA Clarity PPM. Project and Portfolio Manager, Clarity Administrator, Clarity SME with expertise in Test Automation, Test Management and Software Metric.
- Managed testing for Client Server, E - Commerce, Financial, Provisioning, Billing and Web-based applications. Have knowledge of SDLC and Software Quality methodologies. Implemented ISO 9000 and have worked in CMM level III environments. Managed Industrial Electronics Equipment dealer networks. Bilingual (Hindi / English), Community organizer and volunteer teacher. Utilizing Agile and waterfall project methodologies.
- Achieved Special achievement award from Confidential for successful automation of CLAIMS.
- Received spotlight award from Comsys for significant contributions for the success of Cable & Wireless project. Received special recognition award at DynCorp.
- Received best after sales service provider award at Kirloskar Electric.
TECHNICAL SKILLS
Software: Clarity V13 to Niku6, Clarity Studio, Business Objects, Microsoft Project 2010, Visio 2010, Power Point 2010, Windows7, UNIX, WinRunner, Quality Center Administrator, LoadRunner, QuickTest Professional, MS Office Suite, Crystal Report and various utility, financial, insurance and mortgage applications.
Domain Knowledge: Finance, Insurance, Mortgage, Telecommunication, Utilities, Billing and Provisioning, Credit Card Processing, Aero Space, Industrial Electronics Equipment.
PROFESSIONAL EXPERIENCE
Confidential NY
Manager Technical
Responsibilities:
- Implementing Clarity Remedy integration. All timesheet were Xoged in to Clarity and processed.
- Assisted with project support of CA Clarity as an enterprise Project Portfolio Management (PPM) system.
- Developed Resource onboarding portlets. Configured portlet, pages and views.
- Fixed / enhanced various portlets and job. Created new jobs, views and managed security rights .
- Enhanced several clarity administrative functions and gathered software requirement and suggested.
- Upgraded to version 13. Implement Clarity / MSP interface.
- Build and monitored the detailed schedules.
Confidential, Seattle
Clarity Consultant
Responsibilities:
- Implemented reporting cube similar to Business Objects.
- Implemented and configured the CA Clarity PPM solution.
- Performed Clarity Administration on Clarity V12 and provided enterprise user support.
- Developed portlet for resource planning, configured portlet, pages and Integrated Clarity and MSP for developing detailed schedules.
- Worked with Project Managers and Resource Mangers on various aspect of resource planning, like capacity and demand forecasting.
- Develop SDLC Template and work Business Objects.
- Create detailed MSP schedules, updated the project status and risk. Manage group and instance rights.
Confidential, Iselin NJ
Clarity Administrator / Metric Specialist
Responsibilities:
- Assisted with project support of CA Clarity as an enterprise Project Portfolio Management (PPM) system.
- Supported Clarity as a global administrator.
- Implementing portfolio management. Configure portlets and pages.
- Implemented financial management and executed financial processing.
- Clarity Administrator V 12 and provide support to Clarity Timesheet users and Project Managers.
- Supported Project Managers and Resource Mangers on various aspect of resource and project management.
- Ensure on time delivery of various metrics and senior management reports.
- Coordinate offshore and onshore team activities.
Confidential, Seattle Washington
Clarity Team Lead
Responsibilities:
- Responsible for implementing Clarity V12 in CAS department.
- Coordinate Clarity implementation at various US locations in USA.
- Work with CAS Mangers and ITG managers to ensure all CAS processes are implemented in Clarity.
Confidential, Alpharetta GA
Clarity Administrator / Clarity Integration Tester
Responsibilities:
- Clarity 12 Administrator. Testing Clarity SAP integration. Clarity Test Automation using QuikcTest Professional V10 from HP.
- Design and implement Clarity and MS Project integration.
- Configured Clarity system, based on requirements.
- Developed automated test scripts to validate changes and configured based on business requirement.
- Architect, design, configure and customize a Clarity upgrades.
- Customized objects / reports using Clarity Studio and monitored various jobs.
Confidential, Warren NJ
PPM Manager / Sr. QA Analyst
Responsibilities:
- Clarity 8.1 Administrator and Clarity SME. Responsible for various Software Metric and Management reports. Expert user of Microsoft Project and Clarity / MSP interface.
- Configured and maintained Niku / Clarity software.
- Customized objects and views using Clarity Studio. XOGed the objects in various environment.
- Performed Mainframe Link Promotion. Worked, with development managers and developers to coordinate builds. Designed and automated software build verification scripts, which helps to validate builds quickly. Used version control software (SourceSafe). Coordinated effective issue resolution with business partners and developers. Coordinated Integration Test, System Test and Regression Test.
- Worked with Business for requirement gathering and participated in requirements walk-through.
- Established and managed automated testing group, co-coordinated testing effort among various groups to ensure all applications are tested comprehensively and ensure test sets provide adequate test coverage based on functionality and risk analysis. Produced test case coverage reports, test case metrics, and defect metrics to substantiate solid "go/no-go" decisions based on measurable facts. Worked as ‘Quality Center’ administrator and configured Quality Center / Test Director. Assisted in an on-going effort of process improvement, test planning, test execution, and reporting. Created detailed system and regression test plan and managed test resources. Defined QA policies and procedures. I have automated various maintenance tasks, which resulted in improved efficiency and test effectiveness.
