SUMMARY

• GreetingsI am an Agile Development Team Leader and Change Facilitator. I am ready to help your organization create the future you are seeking.
• My focus is on assisting with the revolutionary changes in the Healthcare IT field; I am a lifelong learner, augmenting my skills and adding value by -
• moderating a career networking group for professionals in, or going into, Healthcare and Healthcare IT,
• progressing through the Bellevue College HIMSS CAHIMS certification course, with content created by Columbia, Duke, Johns Hopkins, Oregon, and Alabama universities,
• staying current on activities at the CMS, ONC, NeHC, as well as local HIE and HIT issues.
• My recent education in Healthcare Informatics at UT Houston’s School of Biomedical Informatics includes courses covering Electronic Medical Records, Clinical Decision Support, Public Health Informatics, Health Information Infrastructure, and Bioinformatics. Project work included DNA analysis using Biopython, and medical image manipulation and storage reduction.
• My foundation is in Software Engineering, and my credentials include:
• Certified ScrumMaster (CSM) Project Management Professional (PMP)
• Lean Six Sigma Green Belt (LSSGB).
• I have been assigned internationally, working with high-achievers from around the world, and I would enjoy helping your team develop new products and services, and respond to new opportunities, in a more flexible way.
• Thank you for this opportunity to present my resume and to be considered a future member of your team.

TECHNICAL SKILLS

• Strategic thinker, Consensus builder, Creator of futures
• Scrum, Lean, Six Sigma, Agile Methodologies
• Experienced Technical Project Manager
• Foundation in Software Engineering

PROFESSIONAL EXPERIENCE

Confidential, Flower Mound, Texas

Agile Trainer | Scrum Master | Scrum Trainer

Responsibilities:

• Working for non-profit, training professionals in Scrum and other Agile Development Methodologies.
• Moderating career networking group for professionals in, or going into, Healthcare and Healthcare IT.
• Conducting practice face-to-face interviews for job-seeking professionals from many different fields.

Confidential, Irving, Texas

Technical Project Manager

Responsibilities:

• Coordinated agile management of corporate strategic product from prototype status to market release.
• Project Management of code integrations, system integration test, defect tracking, action registers, etc.
• Software (Java, XML, C#, html) developed in-house for low-level, middleware, application layers.
• Project Management with PMO on development of follow-on feature improvements and enhancements.
• Learned & used any tools required for success - Bugzilla, Clearquest, Forte ( Confidential internal), others.
• Managed hardware deployment, software procurement, security reviews & scans, multiple issues in major data center creation and software application migration.
• Created Dry-run & Go Live Excel workbook of activity timeline, assignments, support contacts, etc.

Confidential, Plano, Texas

Technical Project Manager | Site Manager

Responsibilities:

• Deployed IPTV to Video Headend Offices, Intermediate & Central Offices, and Remote Interfaces.
• Verified site readiness, oversaw installation of routers & switches, integration with servers & firewalls, loading routing configurations, server Operating System, IPTV software, end-to-end testing.
• Delivered all build sites on schedule with high quality and superior customer satisfaction.
• Managed upgrades to standardized architecture of live IPTV offices serving some of largest U-verse markets, including Dallas, Houston, New York City, Kansas City, and Sacramento.
• Tracked projects using Microsoft Project and Computer Associates (NIKU) Clarity software.
• Developed several independent business and educational opportunities; acquired three certifications.
• Volunteered as moderator of Project Management career networking group.
• Completed college-level courses in Anatomy & Physiology, Medical Terminology, Chemistry.

Confidential, Texas

Senior Software Engineer | Project Lead

Responsibilities:

• Created numerous telecommunications software features for switches, peripherals, databases, & tools.
• Produced program to transfer trunks without outage. Recognized need, created prototype, led team in designing, coding, and testing. Patent process was pursued.
• Unblocked data on single-processor switch, preventing degradation of new multi-processor architecture.
• Saved MCI several million dollars by providing feature to deliver new services without new software.
• Prototyped capability to park, retrieve, and release calls, then led team in development of feature set.
• Led Continuous Improvement team that implemented helpline, defect database, user satisfaction survey.
• Improved global switch software patching community customer satisfaction from unknown to excellent.
• Created Table Reformat procedures required for automatic transfer of switch control database.
• Developed utility on ACD switch to report status on calls and agents over multiple switching centers.
• Ported XPM peripheral patch creation software from legacy proprietary workstation to unix, greatly enhancing and standardizing software to facilitate patching of additional peripherals.
• Used C++, Pascal, Protel, REXX, SQL, unix scripts, assembly, machine language, other languages.
• Learned tools as required for success: Clearcase, unix, Framebuilder, SGML, PLS, TCP/IP, html, others.
• Taught classes on Debug Tools and Methods, Table Control, Continuous Improvement, others.
• Always received excellent ratings by students. Selected as department training leader.
• Maintained ISO9000 Quality documents and served as Quality Prime / Lead.