Career Focus:

Dedicated and focused business professional with over 10 years of work experience as a Consultant t the Federal Government. Areas of specialty include project and risk management, quality control, and process improvement.

Accomplishments:

• Obtained my Project Management Professional PMP certification in 2011
• Developed the requirements for a consolidated risk and issue management tool in SharePoint t support 20 projects with risk analysis and reporting. Trained the program on how t use the tool
• Managed the yearly Best Practice review t prepare for CMMI level IV appraisal by working with the Quality Process Improvement Team and collecting/documenting artifacts t support the review. Addressed any necessary process improvements resulting from the review. Led the 2008 and 2009 Scampi review for the team

Summary of Professional Experience:

Confidential

Risk Management:

• Provide SME support for 20 projects before waterfall and Agile milestone reviews by ensuring that risks are identified, monitored, escalated and tracked in SharePoint prior t the project meetings below
• Quarterly IPR's
• SDLC milestone meetings
• Monthly risk assessments
• Provide ongoing risk management training t program support division and awarded vendor
• Identified and created the following process improvement areas:
• Consolidated the DHSS risk management practice with the plan and updated the process manual t eliminate redundancy
• Created a weekly issue and top risk reporting template for the Clinical support division t identify and communicate changes t DHSS leadership. Trained the staff on how t use the template
• Created a template and workflow t support the identification, management and tracking of risks and issues resulting from the DHSS Capacity Services migration

Project Management:

• Created a curriculum and coordinated the Project Management workshop training with the DHSS client
• Created a Project Management Plan PMP template s that each Project Officer/Controller has a guide when updating or creating their project management plan. Piloted the template with tw projects and communicated lessons learned with leadership t determine next steps with the process

Confidential

• Supported the Veteran's Administration with implementing software in support of the Veteran's Benefits program
• Provided support in developing and writing program management plans and Standard Operating Procedures SOPs
• Managed the risk register and continually provide process improvement suggestions for maintaining the tool
• Assisted with the management, tracking and evaluation of risks
• Worked with government and contractor personnel t plan, formulate, and implement responses t risks
• Prepared and sent the monthly risk management report which includes the risk severity matrix and a breakdown of the types of open risks
• Facilitated weekly risk meetings, including preparation of agenda, coordination, meeting minutes and action items tracking

Confidential

• Provided traditional Program Management PM services t the Solution Delivery organization as needed which includes support for, but are not limited to:
• Deliverables Management
• Client Financial Management
• Resource Management
• Operations Management
• Risk Management
• Prepared and submitted the following Department of Homeland Security DHS client deliverables:
• Quarterly Performance Measurement Matrix PMM
• Monthly Performance Measurement report PMR
• IDENT weekly and monthly status Report
• Coordinated daily activities risk identification and response, deliverables reporting, system search time/Biometric analysis with multiple Release Managers and Team Leads t ensure that delivery is on-time, within scope, and on budget across a quarterly release schedule
• Proactively tracked down important information for specified areas of focus and developed solutions t minimize risk and impact
• Identified and implemented the following areas for improvement:
• Worked with the client t identify and add Executive Performance Metrics EPR t the current PMR report which allowed for more stakeholder review and analysis
• Set up and facilitated a monthly meeting with the client t discuss and get feedback on metrics and status reports prior t our monthly stakeholder meeting
• Created a deliverables checklist and timeline t improve accuracy and communication amongst the team and project

Confidential

IRS Website Support

• Worked on a proposal for our current PUP Managed services contract which involved identifying areas that needed t be transitioned such as workplan management, review and sign off of non-disclosure forms and putting together a labor category proposal for our time and material contract
• Conducted the Configuration Management audits on applicable workstreams and software applications, supervised time report and laptop security audits, and facilitated the annual tax season lessons learned meeting
• Coordinated required Quality Process Improvement training with members of our project and managed the training needs matrix
• Oversaw the activities of Operations and Maintenance t submit monthly Smart tool metrics which included leading the monthly metrics reporting meetings and following up on any corrective actions
• Scampi artifact coordination and review
• Microsoft project server support
• Workplan management
• Configuration management audit
• Managed the Workplan Analyst position in the following areas:
• Managed the yearly Best Practice review t prepare for CMMI appraisal by working with the Quality Process Improvement Team and collecting/documenting artifacts t support the review. Addressed any necessary process improvements resulting from the review. Led the 2008 and 2009 Scampi review for our team

Confidential

• Developed test cases, scripts and expected results based on business and technical requirements and test plan requirements utilizing the Unix application
• Conducted test case reviews with peers and development team
• Identified, gathered and/or created test data according t the Application Test Plans
• Documented and performed detailed analysis on test results

Confidential

• Maintained and implemented current Program Roll-On and Roll-Off processes and materials
• Established and/or maintained Program rosters, distribution lists, and weekly and monthly reports subcontractor and task orders, headcount, enablement
• Established and maintained processes, t include the development and maintenance of workflows and tracking mechanisms, associated with client site and system access requirements for the EmpowHR, webTA, NFC Mainframe, Siebel, Standard Form SF 86, Iceman, etc
• Reported on compliance, process, and other activities as needed, t include handling back-ups, archiving, record additions/updates, ad hoc reporting, developing and implementing ad hoc reports, designing and building database enhancements, and quality checking reports for the PM Microsoft MS Access Database