PROFESSIONAL SUMMARY:

I am an outstanding and seasoned IT Professional with a 20 plus year track record of successful experiences in Information Technology and Project Management. Also, this includes a 6 plus year specific background in Change Management and Business Process Analysis. I have experience as an IT Analyst, IT Manager, Project Manager, Program Manager and Change Manager. I am a Certified Scrum Master and ITIL V3 Foundations (Information Technology Infrastructure Library) Certified. I have years of experience leading major projects at four different fortune 100 companies; leading, gathering / documenting requirements and creating processes / procedural work flows and roadmaps. I have experience setting priorities and hitting goals and deadlines on time and within budget. I have experience in Change Management processes and serving as a member of a Change Advisory Board. I interact well with users, managers, stakeholders and coworkers. I possess excellent verbal and written communication skills. I have multiple years of experience with Agile SDLC project management principles, and working as a Scrum Master, along with LEAN Techniques, Waterfall, PMI Principles, KANBAN Boards for Software Development and Rally Agile Software Tool. I am proficient in Microsoft Project 2010 and Primavera P6 Project Management Software, Visual Studio Team Foundation Server (TFS).

PROFESSIONAL EXPERIENCE:

Confidential, Madison, IL

Project Manager/ Agile Coach / Scrum Master

Responsibilities:

• Project Manager and Scum Master reporting to Project Management Office. - Currently I am a Project Manager for the Application Portfolio Management and API Connect Projects, as well as Program Scrum Master and Agile Coach for the Application Life Cycle Management Program.
• Project Manager, Scrum Master and Agile Coach on an effort to acquire and implement an enterprise Application
• Portfolio Management across all application portfolios at into Confidential with includes defining metadata requirements and implementing processes and operational standards across the enterprise using Visual Studio Team Foundation Server using TFS.
• Scrum Master and Agile Coach on an effort to implement a Static Code Analysis tool for the enterprise and make the tool: available to development projects using TFS.
• Project Manager and Agile Coach on an effort to implement an API Management/Service Registry Tool to be operationalized by the development community at Confidential using TFS.
• Agile Coach on a Test Management Migration project charged with retiring HP Quality Center and implementing
• Microsoft Test Management for the enterprise using TFS.
• Scrum Master on an effort to implement a Test Automation Self Service Portal for existing automated test process for application developers using TFS.
• Scrum Master and Agile Coach on Build Automation effort to automate applications builds for Consumer and Lending Application Developers using TFS.

Confidential, Peoria, IL

Sr. Project Manager

Responsibilities:

• Led an effort to pilot and implement Microsoft System Center Service Manager
• Led an effort to implement Microsoft System Center Operations Manager
• Led an effort to implement Microsoft System Center Configuration Manager
• Leading an effort to implement XML Firewall F5 Application Security Manager.
• Leading an effort to implement Microsoft Exchange 2013
• Leading an effort to pilot Microsoft Office 365
• Leading an effort to implement Microsoft SQL 2014
• Leading an effort to upgrade Window Servers to Server 2010.
• Leading an Enterprise Print Management Solution Project that will evaluate a Variable Data Print VDI solution and
• Leading an project to implement AlienVault Unified IT Security Management System
• Leading a Disaster Recovery and Business Continuity Project EFI Fiery Software
• Leading a project to upgrade Napersoft software to CCM 7 - Customer Communications Management Leading a project to upgrade to Perceptive Content 7.0 from ImageNow ECM system Led a project to install S2 NetBox MicroNode Card Security System
• Leading a project to install an onsite Generator to back-up the Data Center
• Leading a project to install the Secure Web Gateway Blue Coat Proxy SG Leading a project to prepare IT Department for upcoming State Exam Leading an effort to introduce electronic signature capabilities to the enterprise via eSignLive.
• Currently part of a strategic IT team responsible for deploying Infrastructure for long term insurance system modernization effort.

Confidential, Moline, IL

Project Manager/Program Manager

Responsibilities:

• Led an effort to move one of the key Agronomic Decision Support Applications and Infrastructure to an external (Third Party) Data Center using the Agile Methodology
• Led an effort to create a dedicated Test Environment for John Deere s Intelligent Solution Group
• Led an effort to expand upon the Deere s NODE Architecture for the JDLINK Application (Equipment Management Solution designed to remotely connect owners and managers to their equipment) using Agile Methodology
• Led an effort to upgrade the test and production environments to a new DB2 Version using Agile
• Led an effort to Migration JDLink (major application) data from LUW (Linux/Unix) to Z/OS using Agile
• Led an effort to Migrate Field Connect (major application) date from LUW to Oracle using Agile
• Maintained a Project Dashboard that consists of statuses of all the concurrent projects and activities.
• Led a monthly presentation with management, stakeholders and business partners to update them on the progress of the projects, and to review project roadmaps.
• Led an effort to migrate from WAS (WebSphere Application Server) to Tomcat Web Servers.
• Worked closely with IT Management and Change Advisory Board to implement phases of the projects.

Confidential, Peoria, IL

Project Manager/Business Analyst (consultant)

Responsibilities:

• Consultant within the Global Materials Management Unit.
• Led a short term effort to reduce the planned inventory in CAT’s U.S. Facilities.
• The team was charged with determining the actual transit times between Global Suppliers outside the U.S. and the CAT facilities within the US, and recommending adjustments to the transit times leading to inventory savings.
• Concurrently managed four projects that were part of a major Strategic IT Program initiative designed to improve upon the Availability and Recoverability of various IT Systems using Microsoft Project 2010.
• I also performed the roles of Scrum Master and Workshop Facilitator on these projects. These projects included:
• A project to create an IT Service Catalog which needed to be regarded as the “Authoritative Source” for all IT Service Level Agreements and Performance Expectations using Agile
• A project to create an IT Forward Schedule which created a view of all known or planned releases, upgrades, and changes across the application, infrastructure, and architecture portfolios using Agile.
• A project to conduct Trend Analysis on Help Desk Incidents. This project needed to collect and analyze all available historical Incident Management and Problem Management records with the goal of allowing Erie to focus its attention in remediating the processes and functionality associated with the key Incident and Problem Management areas
• A project to Enhance Performance Testing. This project focused on the activities, practices, tools, and deliverables applied to every phase of the SDLC which ensured that a solution will be designed, implemented and operationally supported to meet the performance requirements.
• Served as a member of the Change Advisory Board charged with implementing the recommended changes.

Confidential, Bloomington, IL

Professional Development Manager

Responsibilities:

• Service Manager and Project Manager Duties.
• Led and managed a unit consisting of 26 technical/project analysts using Primavera. I was
• Team was responsible for providing support of the Technical Infrastructure Coordination role, Application Development Support, Release Management and Network Operating Systems implementations using Agile and Waterfall SDCL principles.
• Provided strategic direction for multiple teams, as we supported WS8, Citrix and Cloud computing projects.
• Program Manager Duties. Led the CE Umbrella Program; which consisted of over 40 small projects relating to “service or keeping the wheels on” efforts using Primavera. I often served as a Scrum Master and Workshop Facilitator in efforts to train others and move the projects forwards.
• Responsible for creating a priority plan, driving the team, translating technical solutions into business concepts, analyzing data, budgeting and bringing the efforts in on time. This included the scheduling and coordinating of pilots with many technical areas.
• Skill/Sole Steward for the J2EE/ Object Oriented Developer role.
• Responsible for forecasting recruiting, hiring, on-boarding and training of analysts in the Object Oriented/ J2EE development skill, using an Enterprise Resource Planning system. These analyst supported WebSphere Presentation and Business Layer development.
• Also made assignments, monitored their daily performance and career guidance.
• Skill Steward for the Project Planner role
• Responsible for forecasting recruiting, hiring, on-boarding and training of analyst in the Project Planner role. This role was the assistant to the Project Manager.
• Made assignments, monitored their daily performance and career guidance.
• Responsible for hiring over 200 project planners.
• Responsible for managing over 30 employees in the Command Center, which consisted, or Proactive and Reactive Incident Management Analyst.
• Command Center was responsible for the monitoring of hardware and software throughout the US, and fielding technical calls from Agents, Regional and Corporate employees.

Project Manager

Confidential

Responsibilities:

• Successfully managed a project team of 30 associates responsible for development of the company’s Auto Rate Quote Application on the Internet using Primavera.
• Worked with the various corporate departments and regional offices to establish our first auto rate quote presence.
• Assisted the Business Partners with strategic decisions relating to many implementations of Auto Rate Quote in various States.
• Received a Special Achievement Award for work on this project.
• Managed a project team made up of business analysts, financial analysts and system employees.
• Also involved handling issues related to the Y2K program updates, and challenges related to the electronic transfers of year end data to the IRS.