Senior Project Manager

• 30 years of IT experience to include 20 years of broad-based management in the full Project Management of the Systems Development Life Cycle. Strategically and cost effectively utilized technology in alignment with corporate goals. Consistently improved delivery times and service levels reducing costs. Certified Project Management Professional PMP , Certified Information Systems Auditor CISA and ITIL V3 Foundation Certified. Proven areas of expertise at which he excels include:
• Strategic and Business Planning Cost Containment IT Security
• Budget Development and Execution Change Management Project Management
• Contract Negotiations and Management Continuous Improvement Structured Methodologies
• Process Improvement and Best Practices Team Building ITIL V3 Foundation Certified
• Agile and Scrum Methodologies System Architectures Service Management
• ESRI GIS Systems Client/Server Web-based Systems

PROFESSIONAL EXPERIENCE

Senior Project Manager

Confidential

Notable Accomplishments:

• Quickly completed required project planning documentation for both projects.
• Managed collection and documentation of functional requirements creating a project baseline document.
• Successfully facilitated several meeting with the technical team and the business users.
• Facilitated brainstorming sessions with the business users and technical staff to build and document a project risk register.
• Manages communication with contracted service providers on status of the projects.
• Develops and distributes weekly project update status reports internally and monthly status reports for the Florida Tax Collectors.
• Strive to manage to keep the projects on schedule to meet the organizations legislative mandated implementation dates.
• Used Agile/Scrum methodologies in development creating sprints from the approved product backlog and managing with planning session, daily standups, demonstrations and retrospection.

Maintenance Management Administrator

Confidential

Notable Accomplishments:

• Spearheaded project to reduce number of open work orders from 32,000 to less than 1500 in a 6-month period.
• Successful in delivering an Organization Change Management Plan for a smooth implementation to the new CMMS.
• Developed and implemented a Quality Assurance Plan to build Quality Control into the process.
• Identified and document project Risk with a mitigation plan for the Operations Division.

Senior Project Manager

Confidential

• Successfully managed the implementation of Enterprise-wide Document Management System DMS for the Florida Department of Business and Professional Regulations using Project Management Institute PMI and Information Systems Audit and Control Association, ISACA protocols for Project and Security Governance. Facilitated the review of a complete system analysis solution, including problem definition and joint application development sessions with the client to document new system requirements.
• Managed business process reengineering and process improvement with recommendations to management for implementation. Managed and monitored the development phase, facilitated testing phase, and assisted in implementation and acceptance testing of the new document management system. Developed Testing Plan and methodology, to include UAT scripts cross-referenced back to the requirements documents. Monitored deficiencies identified in UAT, scheduled regression testing, and ensure deficiency was resolved and accepted by the Business Unit. Prepared Project Plans and other project documentation to ensure efficient and effective use of all resources and made recommendations to Department CIO for efficiencies in Project delivery, ensuring all necessary tasks get accomplished on-time.
• Reviewed software, hardware and communications architectures ensuring all necessary items were ordered to include disaster recovery and business continuity considerations. Ensured security for DDMS accounted for HIPAA requirements when dealing with applicants medical data. Ensured Organizational Change Management was delivered effectively and on-time.

Notable Accomplishments:

• Business Process Improvement decreased the time to process licensee applications in some cases from 3-months to 3-weeks.
• Enable Customer Service Staff to know the status of an application in the process
• Decreased handling of paper documents by 90 decreased storage costs and expedited document retrieval time.
• Organizational Change Management efforts allowed for a smooth acceptance of the new system.

Information System Manager

Confidential

Notable Accomplishments:

• Developed a much needed Disaster Recovery Plan and Business Continuity of Operation Plan.
• Procured and installed backup offsite server to support disaster recovery.
• Implemented a Service Desk to support staff to track and expeditiously resolve problems.
• Improved Security for protection of Client Information ensuring all IT Staff were HIPAA trained.
• Developed and mentored staff members to ensure projects were managed successfully.
• Improved Case Worker productivity by grant funded laptops and air cards to allow 7 of direct case work per day.

Senior Project Manager

Confidential

Notable Accomplishments:

• Reengineering of Uniform Commercial Code allowed processing to be done by 10 staff in comparison with the 32 staff member the state employed.
• Implementation of the AGPRO afforded the Florida Department of Agriculture to avoid disease coming into the state and infecting the Florida crops.
• Implementation of the AGPRO program allowed the Florida Department of Revenue to recover 23 million of unpaid taxes.