IT Program Manager Resume Profile

SUMMARY

Results-driven professional with 10 years of proven success in leading global cross-functional teams in highly visible business systems implementations. An excellent record of stakeholder analysis, business process mapping analysis, and change management. Developed the plan for implementation of PeopleSoft ERP systems, tracking the project plans for testing and training. Key strengths include training, creative problem solving, cost reductions, and scheduling. Appreciated for perseverance, collaborative style, and work ethic.

Global ERP Systems
PeopleSoft Financials 8.4/9.1
PeopleSoft Prod and Enterprise Planning
PeopleSoft Supply Chain and SubContracting 8.4/9.1

Quickbase
Six Sigma Greenbelt
PeopleSoft Inventory 8.4/9.1
Lean Manufacturing
Value Stream Mapping

Stakeholder Analysis
Functional End User Training
Inventory Control
Business Process Mapping
Kronos

PROFESSIONAL EXPERIENCE

Confidential

IT Program Manager

Developed and implemented project tracking application using Quickbase SaaS, to measure and monitor progress of all IT Projects. Addressed user requirements, user acceptance testing, training development, data migration, and identified enhancements for project management community.
Selected for team leadership of Program Management Office PMO with portfolio of 90 projects.
Tracked progress of 50 active projects, removing roadblocks for successful project completion on time and on budget.
Developed project ranking system to assist in stakeholder analysis, project prioritization and risk analysis.
Represented IT project management community in reporting to IT Management and Business Unit Leaders.
Created standard project and management reports to view and follow project timelines and potential delays, eliminating labor-intensive user-generated reports in external systems.

Confidential

Project Manager for implementations and acquisitions. Managed global team of 12 Business Analysts responsible for integration and implementation of corporate PeopleSoft ERP system, EAM, and EtQ as well as other software applications. Team members were located in Asia, Europe, and the United States.
Lead for PeopleSoft Financials and Supply Chain implementations in Suzhou China: Tokyo, Japan: Bremen Germany: Anyang, South Korea Woodstock, CT, Chandler AZ Carol Stream, Il Gent, Belgium.
Managed integration of three newly acquired manufacturing business units Bremen Germany, Eschenbach Germany, Anyang, South Korea.
Established stakeholder assessments and developed the overall project plan for execution of communication and training delivery.
Conducted business process and gap analysis for system and/or process improvements.
Conducted weekly communication meetings and written project updates.
Conducted end user readiness assessments and identified performance gaps.
Developed implementation tools, techniques, and procedures to eliminate downtime during new business unit implementations.
Successfully led five global project teams for ERP system implementation while reducing timeline from 16 to four months.
Developed and delivered end-user training, provided testing assistance and functional support.
Developed direct reports for process and system improvement techniques and project management.

Business Process Analyst

Confidential

Core member of team responsible for implementation of PeopleSoft in business units worldwide.
Conducted business process reviews and analysis for system configuration of ERP system.
Lead improvement teams to adopt business process changes.
Established the technical specification to improve the item entry process in PeopleSoft, reducing the screen navigations from 9 to 3.
Created Test Scripts for Manufacturing, Supply Chain, Finance, and Inventory Control
Developed training materials and conducted training sessions for system end users worldwide.
Established specifications for application development based on process analysis.
Led manufacturing system implementation. Onsite system support.

Process Improvement Coordinator / Production Supervisor

Confidential

Reduced damage in finishing department by 15 .
Managed efficiency projects for Supply Chain, reducing data entry time by 8 .
Earned Greenbelt Certification.
Led project teams responsible for improvements to variety of systems and business manufacturing processes.
Led the department to ensure compliance with governmental shipping regulations and timely delivery of product
Managed Shipping and Finishing Department, supervision of one salary and 20 union employees.

Master Production Scheduler

Confidential

Developed scheduling techniques to improve on-time delivery, reduce damage related to changeovers, and reduce inventory levels.
Managed and scheduled production of urethane foams for consumer, industrial, printing, and medical markets.
Improved on-time delivery from 74 to 98 , Reduced inventory levels from 16 to six weeks, and reduced manufacturing lead time from six weeks to two weeks.

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