PROFILE SUMMARY

Experienced systems test manager, Scrum Master and strategic business process consultant specializing in operational and process improvement solutions. Experienced in strategic-level enhancement of corporate operations through analysis of current business processes, conducting qualitative and quantitative analysis and solution implementation. Experience in managing and teaching Agile Development Methodologies and Scrum practices. Trained Scrum Master. Additionally, my extensive ten plus years working with COTS applications in the area of software development including the entire life cycle SDLC process from analysis to requirements gathering to system design, system build, test and deployment, and managing implementations, make me an excellent candidate for positions at these levels. Excellent communicator, articulate, able to understand the needs of my clients and colleagues, and sensitive to cultural diversity.

JOB EXPERIENCE

Confidential

• Run and manage ad campaigns to generate leads for a leading incentivized advertising company
• Increase global presence for our Fortune 500 partnering companies by marketing on their behalf, generating leads and converting them into new customers
• Lead a team of over 50 Home Agents
• Train Home Agents on how to market their business online through proper ad placement and creating captivating copy for the ads
• Teach others how to generate leads online through various social media and internet marketing methodologies including but not limited to Facebook, Twitter, Blogging, Instagram, Pinterest, SEO implementation, Google Adwords marketing

Confidential

Scrum Master /Business Analyst

• Lead Agile team as the Scrum Master in the implementation of several modules within the facilities management tool, including emergency planning and deployment, space moves and space management. Responsible for status reporting, and managing development work load for a team of 7 developers and testers across multiple modules
• Lead 10 minute daily scrum stand up meetings and encouraged team members to lead daily stand ups as well
• Responsible for removing impediments impeding completion of daily tasks from Agile development team
• Managed and updated electronic Iteration Board as well as daily sprint performance measurements using Microsoft Excel. Key metrics included number of user stories in the sprint, their completion status, sprint burn down rate and team member allocation.
• Analyzed daily sprint performance metrics to determine current status and deployment work load
• Facilitated regular meetings with the Product Owner to develop User Stories from Epics
• Scheduled and lead Sprint Planning Meetings. Sprints were 2 weeks long. Sprint Planning Meetings included conducting the Retrospective, estimating, identifying sprint dates as well as team allocation, reviewing the backlog and assigning user stories and related tasks to team members.
• Presented sprint performance data to team and client daily and weekly
• Wrote test scripts and conducted system testing on the emergency space management system
• Gathered new requirements from the client for implementation of the emergency planning module
• Managed over 100 requirements via clients propriety defects tracking software
• Conducted ad hoc and formal client presentations on project status

Confidential

Requirements Analyst/Tester/Scrum Master

• Lead Agile focused team as needed, including daily scrums, retrospective, sprint planning
• Gathered requirements on system changes provided by client
• Created scripts and test specific business process for planned development within a Sprint
• Provided guidance as needed to client manager

Confidential

Jr. Project Manager

• Managed Phase 3 testing support efforts for the implementation of the SAP financial module for the client. Through my efforts, testing that had not occurred in prior phases was conducted.
• Analyzed and reported daily and weekly test performance metrics from HP Quality Center. Metrics included number of test cases and their completion status, number of test cases created for each functional area
• Developed additional ad hoc metrics for the project management team. Metrics were used to determine current system test status and how much additional time was need to complete testing and final system deployment
• Facilitated test case and test script meetings with client business area leads used to develop test scripts
• Created test scripts and helped to develop test approach using HP Quality Center tool
• Facilitated daily test status meetings
• Developed issues and risks documentation

Confidential

Test Lead

• Managed test team workload for the CBS Core Financial System CFS and in-house developed CBS related code
• Managed the assignment of test team tasks, level-of-effort LOE and prioritization of those tasks and coordinated the entire test team schedule using Microsoft Project
• Responsible for the oversight and management of planning, development and execution of test scripts by the entire test team
• Prepared software release notes and detailed test plan for each software release
• Coordinated the testing approach to be applied for each software release
• Conducted research and developed a business case to determine best of breed automated testing tool implementation and utilization by the test team
• Managed project plan for ad hoc special projects as assigned to the test team

Confidential

Business Area and Support Lead Federal Government Client

• Accounts Payable Business Area Lead
• Gathered requirements and managed the effort for implementing system modifications related to the Accounts Payable module
• Responsible for a team consisting of both Accounts Payable and Purchasing resources
• Made decisions on best approaches to systems defects that cross multiple modules, business units or teams
• Created project/work plans to support implementations
• Provided Level 2 technical support to Peoplesoft Financials Accounts Payable Module
• Created task order proposals in support of new work on the project
• Lead Action Team responsible for project morale
• Help Desk Lead
• Lead a team that provided Level 1 support for the clients financials system
• Implemented new strategies for managing Level 1 support
• Created SOP and developed supporting materials to aid in the management of Level 1 problems

Confidential

• Production Support responsibilities included
• Provide weekly, monthly, quarterly and yearly status reports
• Measuring and monitoring project progress. Balance scope, schedule, budget, quality, and risks.
• Developing and reviewing estimates and estimating assumptions for the project's schedule, effort, and cost
• Managing project financials including forecasting, invoicing, and Earned Value Management reporting
• Finding and reporting on new opportunities for client to increase efficiencies in business processes
• Determining the project approach, staffing, responsibilities, and schedule
• Project Management responsibilities included
• Assisting end users by answering Tier 2 level questions for their Federal Government Accounting system
• Building skills with PeopleSoft Financials version 8.4, SAP IPRO Procurement module, Providing functional and technical expertise for IPRO and the following PeopleSoft modules: Accounts Payable AP , Accounts Receivable AR , Asset Management AM , General Ledger GL , and Purchasing PO
• Logging and managing financials system Helpdesk Requests SHR that track questions and issues from client
• Supervising and assisting with the design and development of fixes and enhancements