Summary

Systems/Business Analyst Project Manager

Results driven IT professional offering 19 years experience, including 12 years in the role of systems/business analyst and 5 years in project management leading cross-functional teams through software development and implementation. Has a proven ability to facilitate collaboration between business and technical teams, ensure the full capture of requirements, devise solutions that address critical business goals, and manage full System Development Life Cycle SDLC . Possess strong analytical skills and is highly effective in oral and written communication. Has experience with waterfall and agile development methodologies. Hold a DoD - Secret security clearance. Hold certifications for Project Management Professional PMP and Certified Scrum Master CSM .

Professional Experience

Confidential

Initially served in the role of project coordinator for the PASS project team and worked on division initiatives falling under the project management office. Within three months moved up to serve as an additional contractor project manager for the PASS project and later the eServices 2.0 project.

Key duties:

• Ensured the accurate capture of requirements in Business Requirement Document BRD based upon meetings with business owners, sponsor bureaus and team.
• Lead and coordinated requirements gathering, design, development, testing and deployment activities for 15 matrixed business analysts, developers, testers, engineers, application support and impacted sponsors teams to deliver project deliverables on schedule.
• Managed communication with stakeholders including executive management, sponsor bureau s and business owner.
• Provided program management and software support services to executive management.
• Developed and maintained project schedule for software releases.
• Facilitated status meetings and ensured accurate capture of action items, issues, risks and lessons learned.
• Presented project updates in monthly sponsor meetings.
• Prepared weekly status activity reports for executive management.

Achievements:

• Served on team of 4 in establishing the PASS PMO Change Control Board CCB .
• Lead/co-lead the implementation of three high profile releases for PASS used by more than 200 embassies and over 90,000 users world-wide.
• Lead the system Certification and Accreditation submission and remediation process for PASS.
• o Closed 288 of 298 findings 96 within 4 months.
• Lead the initial Certification and Accreditation submission for eServices 2.0.
• Utilized Capability Maturity Model Integration CMMI training to manage and support activities leading to project being appraised at maturity level 3.

Confidential

Key duties:

• Lead and coordinated requirements gathering, design, development, testing and deployment activities for cross-functional team of 8 including developers, testers and operation support.
• Collaborated with business owners/team to document and prioritize requirements for scheduled releases.
• Prepared level of effort for prioritized requirements in order to finalize scheduled release project plan.
• Ensured the accurate capture of requirements in BRD.
• Prepared and updated Functional Requirements Document FRD , Sub-System Specification Document SSD based upon finalized BRD for software releases.
• Collaborated with business users in the development of use cases and user acceptance testing scripts.
• Developed SQL scripts to create the necessary test set data based upon use cases for user acceptance testing.
• Created and maintained project plan and project schedule.
• Created and maintained risk register, issue log and action items.
• Performed risk and earned value analysis.

Achievements:

• Served as subject matter expert for all Business and IT Managers of NASS and interfacing sub-systems.
• Managed 3M budget for software releases to contract completion staying on budget and on schedule.
• Coordinated a true integrated testing group for the core public housing interfacing systems. Negotiated full buy in of resources from each system in documenting the most complex testing scenarios and developing testing plan and schedule. This significantly reduced the need for unscheduled releases to correct issues found post release.

Confidential

Key duties:

• Served as the main point of contact for the customer on day-to-day questions related to the production system.
• Managed Operations Support Analyst and Quality Control/Tester s .
• Managed development assignments for analyzing Operation Support issues.
• Documented all NASS software change requests SCR and presented them for approval to the CCB.
• Generated and tested scripts used to correct immediate issues within NASS and other interfacing sub-systems.
• Performed system and integration testing in preparation for NASS software releases.
• Performed system and integration verification testing for related Public and Indian Housing-Real Estate Assessment Center PIH-REAC Subsystems.

Achievements:

• Served as subject matter expert for all Business and IT Managers of NASS and interfacing sub-systems.
• Supported CMMI activities that lead to project being appraised at maturity level 3 for requirements.