OBJECTIVE:

• Scrum Master/Project Manager/Business Analyst professional with over 8+ years of extensive experience in requirements gathering, Analysis and Communication, business process analysis, Solution Assessment and Validation, documenting various project artifacts and Testing/Maintenance operations.

SUMMARY

• Excellent domain knowledge and experience in Finance (Wealth Management, Anti - money Laundering and, Telecom), Investment Banking, internet banking/web applications.
• Experience in analyzing the business requirements for Enterprise Resource Planning (ERP), CRM and Salesforce software and coordinating with the development and implementation teams /Vendors.
• Proficient in implementing Lean Six Sigma Methodology for process improvement and implementation.
• Proficient in leading Requirements Gathering process via different elicitation techniques such as client interviewing, requirements workshops, InterfaceAnalysis, Prototyping, Survey/Questionnaire, Focus groups, job shadowing, document analysis.
• Experience conducting Joint Application Development (JAD) sessions for deriving functional/non-functional requirements.
• Extensive experience in Business Process Modeling using Visual modeling tools.
• Experience in conducting GAP, Impact, SWOT, Cause & effect, Root cause, Cost benefit, Feasibility, Risk, ROI analysis and other lean six sigma tools and techniques.
• Extensive experience in UML Modeling like Activity Diagrams, Sequence Diagrams, Use case Diagrams, Process work Flow Diagrams, Interaction overview Diagrams, Timing Diagrams and Class Diagrams.
• Expertise in creating project artifacts such as Business Requirements Document (BRD), Use Case Documentation, Requirements Traceability Matrix (RTM), Business Rules Spreadsheet (BRS), Functional Requirements Document (FRD), Data Mapping Document, Systems Requirements Specification (SRS) and GUI Mockup Screens.
• Extensive experience in understanding the business process functionality and to translate them to System Requirement Specifications.
• Professional experience of all phases and methodologies of System Development Life Cycle (SDLC) including Waterfall, Agile/Scrum, RUP.
• Extensive implementation Knowledgeof Data Warehousing, OLAP operations like rollup, drill down BI tools.
• Business Intelligence reporting using SQL Server services like SSRS, SSIS, Tableau,Cognos and Microstrategy.
• Expertise in generating DDL, DML and DRL queries in SQL.
• Excellent skills in analysis, design, development, and implementation of ETL and reporting components.
• Involvement in Data /dimensional Modeling, Data Extraction/ Transformation/ Loading (ETL) and Business Intelligence Reporting using Tableau.
• Coordinated with architects in various architectural designs like conceptual design and logical design.
• Extensively interacted with the designers, developers to ensure functional implementation of business requirements and QA Team in executing Test Plans &, Test Case scenarios.
• Excellent communication, problem-solving, critical thinking, conflict resolution, facilitation, and documentation skills
• Proven track record in producing optimum quality work results under tight schedules while multi-tasking to meet business goals.

TECHNICAL SKILLS

Modeling Tools: Rational RequisitePro, HPALM, UML, MS Visio, BPMN, Rational Rose.

Methodologies: RUP, Agile/Scrum, SDLC, Waterfall, Lean Six Sigma

Database: MS SQL Server 2012/2008/2005, MS Access,Websphere

BI Tools: Tableau, Cognos 10 (report,metrics,event& Query studio), SQL Server Integration Services (SSIS), SQL Server Reporting Services (SSRS

ETL Tools: Data stage, Informatica

Testing Tools: HP Quality Center, Load Runner, MS Test Manager 2013

Documentation Tools: MS Office Suite, IBM Doors, Rational Requisite Pro

Data Warehousing: Data Marts Query/Reporting,Multidimensional Analysis, Data Mining, Slicing/dicing, Drill Down/Roll Up,MDM

Finance Domain: Fixed Income, Securities, Mortgage Loans, Mortgage Backed Securities (MBS), Derivatives, Bonds, Mutual Funds, Equities, Pricing, Brokerage, Stocks, FINRA

Content Management Tools: SharePoint 2010/2013,IBM Doors

Project Management Tools: MS Project 2010/2013

Operating Systems: Windows 98/XP/7/Vista/8Version Control

Rational Clear Case: Relationship Management Tools

PROFESSIONAL EXPERIENCE

Confidential, Tulsa, OK

Scrum Master/Project Manager

Responsibilities:

• Obtained and analyzed a detailed knowledge of the business environment for the project.
• Analyzed end user problems including automated and manual business processes and identified, researched, investigated, defined and documented business processes.
• Analyzed the existing artifacts such as the BRD & SRS documents as well as implemented business and compliance rules such as FINRA specifications.
• Prepared project deliverables: Business Workflow analysis, process analysis, user requirement documents (Use Cases) and managed the requirements using Rational Requisite Pro.
• Actively contributed throughout the entire Scrum process in daily stand-ups, backlog grooming, sprint planning, sprint review and sprint retrospective meetings.
• Used UML methodology to prepare Use Cases from the gathered requirements and created diagrams using MS Visio for easy understanding by the technical staff.
• Involved in gathering the Data requirements, data visualization, data analysis and defining the Data.
• Effectively implemented change control processes and updated the impacted business process documentations.
• Conducted JAD Sessions with various stakeholders and the project team.
• Followed Software Development Life Cycle (SDLC) using Agile Methodology (Scrum framework).
• Moderated Scrum meetings to improve the efficiency and productivity of each sprint.
• Used MS Project to manage schedules, deadlines, resources and the project tasks.
• Extensively used IBM Doors & Excel for Data Analysis, project process traceability and management.
• Used Microsoft Visio & Rational Rose for data modelling and data Visualization by creating ER diagrams.
• Implemented the Testing cycle schedules, timelines, test plan and, Test cases for system testing.
• Gained understanding on internal controls as a part of SOX compliance.
• Independently prepared UAT test plans, test conditions, test cases and developed user training manuals.
• Conducted User Acceptance Tests and maintained all defects in test director.
• Worked in liaison with data modellers in creating comprehensive data tables (Schemas) and data marts for easy understanding by the stakeholders using Business Intelligence Tools.
• Made sure the data was stored in a centralized database for quick access by my team.
• Worked in liaison with the developers on data repository to extract the relevant data and create data marts using ETL tools such as Informatica and data stage.
• Interacted with subject matter experts in data analysis and Transformation and presenting and analyzing Data using Cognos 10g with regard to ad-hoc analysis of the project.
• Extensively worked with MSSharePoint server 2013 tool for document management and accessibility.

Environment: Microsoft Suite, MYSQL, MS SQL Server 2000, Oracle, Cognos 10g.

Confidential, Raleigh,NC

Senior Business Analyst

Responsibilities:

• Obtained and analyzed a detailed knowledge of the business environment for the project.
• Analyzed end user problems including automated and manual business processes and identified, researched, investigated, defined and documented business processes.
• Prepared project deliverables: Business Workflow analysis, process analysis, user requirement documents (Use Cases) and managed the requirements using Rational Requisite Pro. )
• Developed a Work Breakdown Structure(WBS) using MS. Project for developing a plan for the project, assigning resources to tasks, managing the budget, and analyzing workloads
• Worked in liaison with the Business Analyst in working on breaking down larger User Stories (Epic) into smaller ones that qualify for QA.
• Worked in liaison with the product owner in prioritizing requirements for the project at hand.
• Actively contributed and facilitated the entire Scrum process in daily stand-ups, backlog grooming, sprint planning, and sprint review and sprint retrospective meetings.
• Used UML methodology to prepare Use Cases from the gathered requirements and created diagrams using MS Visio for easy understanding by the technical staff
• Worked with SMEs on incorporating new fixed income/equity instruments, modeling and implementing new performance attribution strategies,, client support
• Worked with the SME’s on day to day operational activities such as quarterly reports, month end closures and the capturing of information in relation to generating of crystal and adhoc reports.
• Involved in gathering the Data requirements, data analysis and defining the Data Mapping.
• Conducted JAD Sessions with various stakeholders and the project team.
• Followed Software Development Life Cycle (SDLC) using Agile Methodology (Scrum framework).
• Moderated Scrum meetings and used On-time software to track the progress of the project.
• Used MS Project to manage schedules, deadlines, resources and the project tasks.
• Extensively used IBM Doors & Excel for Data Analysis, project process traceability and management.
• Used Microsoft Visio and Rational Rose for data modeling by creating ER diagrams.
• Implemented the Testing cycle schedules, timelines, test plan and, Test cases for system testing.
• Gained understanding on internal controls as a part of SOX compliance.
• Independently prepared UAT test plans, test conditions, test cases and developed user training manuals.
• Worked in liaison with the developers on data repository to extract the relevant data and create data marts using ETL tools such as Informatica and data stage.
• Worked with the Project manager on Project management, planning, prioritizing and budgeting.
• Interacted with SME’s in data analysis and Transformation and presenting and analyzing Data.
• Used Microsoft Excel for building reports as well as daily tracking of activities and data visualization.
• Extensively worked with MSSharePoint server 2013 tool for document management and accessibility

Environment: Lean Six sigma/waterfall/Agile/scrum, Windows, MS Office Suite (Word, PowerPoint, Excel, Outlook), MS Project, Visio, UML, SharePoint 2010, Mockup Screens, HPQC, Rational Requisite Pro, SQL/ SQL Server Services, Tableau.

Confidential, Wilmington,, DE

Business Analyst

Responsibilities:

• Obtained a detailed knowledge of business process involved in the project environment
• Worked as an Interface between the users and the different teams involved in the application development for the better understanding of the business and IT processes
• Analyzed user problems, including automated and manual business processes, and identified, researched, investigated, defined and documented business processes.
• Interacted with subject matter experts in data analysis and Transformation and presenting data using Cognos 10g.
• Extensively worked with MS SharePoint server 2013 tool for document management and accessibility by my team and business stakeholders.
• Worked with SME’s and other stakeholders on understanding the relevant data dashboards in ERP.
• Reviewed and analyzed the business requirements document (BRD)to derive the functional specifications document(FSD)and System Requirement Specification (SRS)
• Analyzed business requirement and created business and process flow diagram to understand the AS IS and TO BE model
• Created artifacts and defined milestones and iterations plan for inception and elaboration phases
• Designed Mockup Screens and Use case diagrams using MS Visio to present a better view of the system and enable the technical team to identify the key processes
• Prepared UAT test scripts and worked closely with QA lead to conduct UAT testing
• Conducted many informal Sessions to resolve open issues, and change requests
• Developed user manuals and training manuals as per project specification and timelines.

Environment: SDLC, SQL, UML, MS Visio, XML, HTML, Windows, MS Office, MS SharePoint 2013

Confidential

Business Analyst

Responsibilities:

• Gathered business requirements through interviews, surveys, prototyping and observing from account managers and UI (User Interface) of the existing Broker Portal system
• Implemented the Agile Methodology and Rational Unified Process for the projects & modified the workflows to depict the future workflow and suggested adjustments to the flow to improve the efficiency
• Planned and defined system rules to Use Case, Use Case Scenario and Use Case Narrative using the UML (Unified Modeling Language) methodologies.
• Conducted JAD sessions with management, SME (Subject Matter Expertise), vendors, users and other stakeholders for open and pending issues to develop specifications
• Interacted with IT, Vendor group and SMEs for Scope creep elimination and mitigation. Analyzed and researched the necessity of the change and made sure the change is beneficial in long term
• Made recommendations to improve the current application performance depending on time limitations and capacity constraints with the aid of SCR’s (Scope Change Requests)
• Coordinated with different departments and the vendor group to plan User Acceptance Testing, prepared Test cases and test data for Users & documented and tracked the defects found in the testing phase and closed them on time.
• Used HP Quality Center to track defects and to maintain consistency in the builds.
• Used ERP for management, Sharing and tracking of processes within and without.

Environment: MS Word, MS Visio, MS Projects, HP QC, XML, HTML, MS SQL Server 2000 and 2005, MS SharePoint.

Confidential

Junior Business Analyst

Responsibilities:

• Interacted closely with users through user interviews, gathered and analyzed requirements.
• Understood the entire portfolio and wealth management process closely and the various factors for evaluating the portfolio performance and generating reports.
• Discussed with Subject Matter Experts across different business units to gain a strong knowledge of the “as it is” scenario in the risk calculation system and assisted in preparing an advanced risk assessment system and ROI
• Created context workflow models, information and business rule models.
• Created and reviewed Business Requirement document(BRD), Functional Specifications Document (FSD), Project test plans and schedules.
• Designed and developed use cases and UML models using MS Visio.
• Worked closely with internal auditors to review compliance requirements and ensure accurate documentation.
• Conducted User Acceptance Testing (UAT) for the new Process.

Environment: Windows XP, MS Office Suite (Word, PowerPoint, Excel, Outlook), MS Project, MS Visio, UML, Oracle, SQL

Confidential

Quality Assurance Analyst

Responsibilities:

• Reviewed the Test Plan/ Strategy provided by the Product/Project vendors and made sure our services were at par with the specifications from the software developers.
• Made appropriate recommendations to maintain the Quality/Testing Standards.
• Set the standards for the each of the Integration Project.
• Was at the Point of Contact from TMS and other vendors for each of this Integration Projects.
• Coordinated the testing of the beta phase and worked with the Main Team for the testing required management.
• Created test plans and strategies, applying them along with exploratory testingfor better software before deployment.

Environment: HP Quality Center, Mercury Test Center, LoadRunner.