It Program Manager Resume
Spartanburg, Sc
SUMMARY
- Finding techniques for effective Product Backlog management
- Document and detail User Stories Perform Project Planning & involved in Project Governance Led and coached teh organization in its Scrum adoption
- Helped employees and stakeholders understand and enact Scrum and empirical product development
- Project Planning Experience - formulation of teh project scope, definition of teh project deliverables and teh required delivery dates, creation of logical work breakdown structure (Waterfall & Scrum), definition of major project milestones (Release Planning), project cost and benefit estimates.
- Project Control & Communications - Documents teh project dependencies, work plan creation, plan & approve documentation Maintains projects logs, status reports, project review documents for senior management. Collects and documents project issues, and manages their timely resolution.
- Project Risk Management - Effective in envisaging mitigation approaches. Monitors project activities for teh occurrence of risks, and takes timely action to mitigate teh risk. Advises project team members, stakeholders and senior management of actions required or completed.
- Resource Management - Managed teams of more TEMPthan 12 resources in Onsite and offshore model and ensured they are trained, and performing at teh required level.
TECHNICAL SKILLS
Technical Landscape: MS Project, JIRA Agile, Rally ALM, Microsoft Project Server 2010, Java, J2EE, JSP, .Net, Oracle 11g, Pl/SQL, SQL server, SQL developer, Toad, CVS, SVN, TFS, MS Office suite, Spira Plan, Web applications, SaaS / ASP model, Virtual Desktop, Enterprise applications, EPOS, XML integrations, DWH, BI, ETL
PROFESSIONAL EXPERIENCE
Confidential
IT Program Manager
Responsibilities:
- Working as a Program Manager & Lead Scrum Master in Agile Transformation Group at GBAM Credit Risk Technology in Confidential (NC)
- Helping teh group transform from Waterfall into Agile using Scrum and Kanban frameworks - formed 8 Feature Teams from 3 Functional Teams and guiding teh teams learn and implement Scrum Framework
- Acting as a Scrum Master for 2 teams responsible for Federal Submissions and reporting
- Helping teh group wif process flows, Agile Playbook, JIRA & Version One usage
- Involved in training teh entire GBAM Credit Risk team in Agile Principles, Scrum, Kanban & other frameworks
- Involved in assessment of teh business processes and evaluation of techniques and framework suitable for different work streams wifin teh group
- Part of Agile Transformation Work group responsible to transform Functional teams to Feature Teams
- Acting as Scrum Master for 2 Feature Teams in Charlotte and halping other 2 Feature Teams in India. Lead Scrum Master in teh Agile Transformation Workgroup halping other scrum masters understand and practice scrum
- Involved in designing and implementing process flows for Lines of Business, Product Owners, Implementation Team, Product Management Teams
- Involved in Quarterly Planning, Release Planning, and other strategic portfolio level planning meetings
- Helping teh teams wif Scrum ceremonies, managing artifacts, training them on tool usage, different processes and techniques dat ca halp teh team using Scrum framework
- Helping teh Product Owners understand requirements and translate them into a release plan and tan into Epics and Stories and halping them manage teh Product Backlog and heling them refine teh backlog
- Facilitating Program Level meetings, team ceremonies - daily standups, Backlog Grooming sessions, Sprint Reviews, Demos, Retrospections, Sprint closure and start in tool
- Helping Lines of Business in translating road maps into Themes/ Epics and Stories allowing them plan for Quarter/release and Sprint
Confidential, Spartanburg (SC)
Agile Project Manager
Responsibilities:
- Formed 5 scrum teams of 6 - 8 resources each and worked like a servant leader facilitating more TEMPthan 25 sprints and coached teh teams in continuous improvement in teh last 4 years as a Scrum Master
- Coached teh teams to self-organize while encouraging them to fail, recover, and deliver by keeping teh teams focused on their sprint goals while staying connected to their releases, product lines and teh company’s goals.
- Delivered a Retail Installment Sale product from concept to production in 8 month duration using onsite and coached offshore Scrum teams
- Successfully implemented a large scale enterprise Lending Management Solution and Point of Sale application in 1200 stores spanning 8 states to a new EPOS (Electronic Point of Sale) system wifin 12 months.
- Led a successful platform migration of an online lending management solution wif technology migration, integrations and application hosting services included
- Worked closely wif CXO, VP level stakeholders and also wif cross functional teams and managed teams as large as 18 team members working from both Onsite and Offshore delivery centers
- Coached decision makers, developers, architects, UAT team, DDOs, Business engineers, product owners, business analysts, creative and QA teams on how their roles change in an Agile environment
- Systems Engineering: Led design and delivery of multi-state application rollout of robust, scalable and secure Loan Management Solution and point-of-sale (POS) solutions developed in Object Oriented and Web technologies used in more TEMPthan 1200 centers using teh application offered in ASP model on Virtual Desktop Infrastructure.
- Custom Software Developments: Managed all phases of teh software development lifecycle (SDLC) for custom solutions including Store Call management, Vehicle Evaluation applications & underwriting solution.
- System Integrations/Migrations: Project-managed integration wif third party lender applications, Blackbook, Veritec state databases
- Quality Assurance: Led Quality Assurance initiatives using a three tier approach using offshore and onsite resources
Confidential, Alpharetta GA
Scrum Master / Business Analyst & Project Coordinator
Responsibilities:
- Facilitated and mentored 2 Scrum teams in development of Point of Sale application deployment, Touch screen desktop project, Image compression database project implementations at TMX finance wif a total development team size of 8 resources.
- Worked wif Product Owner to negotiate teh large list of backlog items and supported and educated teh Product Owner, in refining teh product backlog wif a value based approach for each epic / user story
- Reporting to teh Product Manager, I was Involved in all stages of teh Software Development Life Cycle (SDLC) including project Initiation, stakeholder communications, team management, iteration, release and implementation planning and to monitor and control project progress
- Involved in preparation of resource Management Plan, QA management plan, responsible for executing teh deliverables as per teh Project Management Plan & project scope documents
- Used Use Cases, User Stories, Continuous Integration, Continuous Testing, Pairing, Automated Testing, Test Driven Development techniques
- Reporting to teh Product Manager, I was Involved in all stages of teh Software Development Life Cycle (SDLC) including project Initiation, stakeholder communications, team management, iteration, release and implementation planning and to monitor and control project progress
- Involved in preparation of resource Management Plan, QA management plan, responsible for executing teh deliverables as per teh Project Management Plan & project scope documents
- Custom Software Developments: Delivered a large scale development of a custom Point of Sale application in Java / J2EE technology hosted in private cloud of TMX and rendered on Virtual Desktops in ASP model. Developed a unique API for virtual digital signatures using touchscreens which acted as extension to desktops in centers
- Database Solution: Delivered a Database image storing solution using latest image compression technologies which saved teh images from PoS application into teh Database using SCRUM methodology
- System Integrations/Migrations: Project-managed large-scale initiatives involving teh transition of data to new platforms and teh merger of disparate systems from acquired client companies.
Confidential, Chicago IL
Project Delivery Manager
Responsibilities:
- Managed delivery of an online Loan Application System which included a Website, Point of Sale application and Underwriting system using Web Technologies wif a project team of 6 resources using Kanban framework - platform migration of technology and database from legacy systems
- Implemented and mentored development teams in Kanban principles and tracked different streams of development workflow using Kanban boards and prioritization of tasks to react to business needs
- Extensively used Kanban (release lanes, WIP limits) in development framework for migration of online loan application system, Implemented Continuous Integration, Automated Testing, Continuous Integration and automated release management
- Reporting to teh COO, I was Involved in all stages of teh Software Development Life Cycle (SDLC) including Initiation - Stakeholder meetings, Project scope definition, Project Charter finalization, Planning – arriving at Project Management Plan, resource Management Plan, QA management plan, responsible for executing teh deliverables as per teh Project Management Plan
- Accountable for effective project management and delivery of work requests and projects wifin committed budget, schedule and quality for individual projects while also meeting overall department performance goals.
- Accountable for identifying needs, securing commitments and monitoring progress of deliverables from internal and external service provider teams.
- Work closely wif teh business users to understand their needs and further standardize best practices across teh company.
- Was involved in RFP / RFQ response process and vendor solution evaluation and planning for vendor integration and workflow
Confidential, Cincinnati (OH)
Project Manager / Business Analyst
Responsibilities:
- Worked as Business Systems Analyst in initial phases of teh project and grew to Project Manager and halped Axcess Financial in development and delivery of a Retail Installment sales (RIS) application wif integration wif online retail sale portals.
- Organized and facilitated sprint planning, daily stand-up meetings, reviews, retrospectives, release planning, demos and other Scrum-related meetings
- Instructed and modeled core Agile principles of collaboration, prioritization, team accountability and visibility; ensured consistent application of scrum methodologies across teh enterprise
- Used User Stories, Test Driven Development, Continuous Testing, Automated Testing, etc
- Worked on Pre-Paid Account advance project of US Bank which is a stand-alone custom development application
- Worked as Project Manager for Corporate applications and delivered multiple enterprise applications
- Business Solution Design – Requirement engineering and elicitation from Business owners, planning for requirements modeling & documentation, integrating requirements to achieve traceability for Functionality, compliance, completeness.
- Documenting project artifacts: functional requirements, business requirements, process flow diagrams, user stories, use cases, screen and interface designs, and system workflow designs.
- Used Scrum methodology for development of RIS product, facilitated a cross-functional team of 8 development resources
- Worked as a proxy for Product Owner in creating and refining Product backlog to optimize value of each release by estimating User stories using ma hours
Confidential, Matawan (NJ)
Business Solutions Manager
Responsibilities:
- Managed development and delivery of software products of teh company in traditional and agile project methodologies.
- Extensively used Extreme programming framework by implementing Pair Programming, Continuous Integration and User Acceptance driven development features
- Responsible for IT systems/applications deployment and/or development process disciplines (solution delivery, project management, work requests, QA, etc.) and standards are established, effectively managed and performed.
- Managed development of Web based applications, Mobile applications, Client server apps, Virtual Desktop, ASP and SaaS applications
- Ensured systems/applications projects/programs are completed wifin teh committed time and budget and are integrated wif other software applications and work well wif teh infrastructure components.
- Accountable for gaining and maintaining alignment of delivery success criteria wif business partners.
- Responsible for escalating, assisting and follow-through on resolution of issues related to delivery of technology solutions. Make recommendations to teh individual entities to ensure teh achievement of teh quality, cost, and delivery criterion of teh organization.
- Managed an offshore team of 18 techno functional resources and coached them in Agile methodologies
- Reporting to Sr. Manager Business Development, worked on RFP / RFQ responses to SAP Solution implementations for Auto Component companies in and around Hyderabad,
- Involved in technical documentation, proposal writing, costing and project planning of solution implementation
