SUMMARY

• Seeking a Business Analyst or Project Manager position that will utilize my expertise in requirements gathering, gap analysis, process improvement, IT project management and business analysis

TECHNICAL SKILLS

• Gap Analysis and Requirements Gathering
• IT Process Improvement and Change management
• Product & Project Management Cost Benefit Analysis
• Agile Principles and Practices including SAFe, Scrum and Kanban
• Expertise in Analysis ( Metrics Analysis, Generating Dashboards, generating MIS etc.)
• Creation of Requirements Package including Business and Functional requirement documents
• BAPM activities which includes define the deliverable & activities; and creation of BA plan to integrate wif Project Plan

PROFESSIONAL EXPERIENCE

Confidential

Project Manager/Scrum Master

Responsibilities:

• Leading the team from design, development to actual production support hand - off and ensuring the implementation of lean and Kanban practices
• Lead the team as Scrum Master for planning and scheduling project deliverables, goals & milestones
• To track project resources, tasks, resolve project issues and manage project schedules
• Creating strategies for communication, risk mitigation and contingency planning
• Coach team on usage of Rally, creation of project Portfolio, features and user stories
• Creation and maintenance of Agile Kanban board in Rally for tracking team work progress
• Scheduling and budgeting using TM1, MS Project and Excel

Confidential

Business Analyst

Responsibilities:

• Worked wif business SME's to formulate the requirement strategy for the implementation
• Facilitating wif stakeholders to define and document As Is state and produce a To Be state
• Lead sessions to document functional and business requirements
• Creation of Features and User Stories for the DBT (Define, Build & Test) teams in Agile SAFe implementation
• Managed the implementation of Policy Admin application for Commercial Auto product
• Created Project Initiation Documents including Cost Benefit analysis for the implementation
• Owned the process to ensure requirements development and QA completion
• Reviewing QA Test plan, test cases and other quality related documents
• Consistently rewarded for producing quality requirement documents

Confidential

Business Analyst

Responsibilities:

• Requirement Gathering by conducting elicitation sessions wif business and application SME's
• Identifying the solution scope and creation of user stories and acceptance criteria in Rally
• Updating requirements using an internally developed Requirement management tool
• UW rules strategy and rules for the implementation.
• Requirement Review sessions wif Business Owners and IT/QA on the newly captured system requirements
• Conducted training sessions to train BA’s as per BABOK guide
• To create Screen Mockups and system flow documents
• BAPM activities which includes define the deliverable & activities; and creation of BA plan to integrate wif Project Plan

Confidential

Business Analyst

Responsibilities:

• Participating in JAD sessions wif business to elicit the business requirements
• Passing on the System development and requirement understanding to the different teams at offshore as Subject Matter expert of application
• Member of a Scrum team as Business Analyst
• IT/QA walk-through to offshore team on Requirement specification documents.
• Project management activities including creation of Project estimates resource planning
• Create the project plan and make sure that the team adheres to the schedule
• Weekly and daily status report to project and IT/QA management and client
• TEMPEffective interaction wif the client on the issues and the risks in the project
• Defect Triaging, Analysis of bug trends, judge and report quality and coverage of testing efforts to client leadership

Confidential

Business Analyst

Responsibilities:

• Interaction wif business to capture the system requirements
• Passing on the System development and requirement understanding to the different teams at offshore as Subject Matter expert for the application
• SME & application owner for application
• User Story refining and Sprint backlog planning
• Knowledge Management and Domain level Initiatives wifin the Practice
• Knowledge Transition sessions for the Team

Confidential

Assistant Manager

Responsibilities:

• Part of team to represent business in halping IT to create requirements for the newly implemented Proposal and Quotation Management System
• Understanding the present business flows to understand the gaps and linkages in available systems
• Requirement analysis and review
• Performed User Acceptance Testing

Confidential

Assistant Manager

Responsibilities:

• Part of team in development, marketing and sales of company's Individual Mediclaim product
• Worked as an underwriter for Private Auto line of business
• Imparted technical training to employees and Insurance Brokers on Company’s Insurance Products
• Process Improvement Initiatives across different Business Units
• Organization matrix model analysis and implementation
• Coordination wif Underwriting, Claims and Operations to ensure quality solutions and prompt services to corporate customers and Insurance Brokers